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JE

JAVER ESQUIVEL

Puente Hills Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1012 reviews)
84

Reviews of JAVER ESQUIVEL

JT
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John T.
Rowland Heights, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Nicely Done to Make Up the Massive Defect Parts
Javier done an awesome job to make recall fix and defect part repair in 5 hrs.
His consistency of calling reminder on recall plus the best service to wave the parts charges impressed me.
Definitely go back and recommend to friend.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 06/18/2018 10:20 AM

Hi John,
Thank you for 5 star survey with kind words to Javer.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
La Puente, CA
2016 Hyundai Elantra Gt
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Blank
Comments are present.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 06/18/2018 10:17 AM

Hi,
Thanks so much for taking the time to share your service department experience. I sincerely apologize for not being able to earn a five star rating on your last visit. I am looking forward to seeing you soon.

Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
KE
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Kristine E.
Whittier, CA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great experience
They were very fast and considerate of my time
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 06/15/2018 10:03 AM

Good morning,

Thank you for taking your time and giving us your feedback. We are happy to hear our service team provided you with 5 star service as well as taking into consideration your valuable time. We look foward in seeing you on your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
LP
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Lizsa P.
West Covina, CA
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding care
Javier and his team have been taking care of my 2010 Elantra since I purchased it. I have had no major issues and we're approaching year 8. I'm grateful for the care we get at Puente Hills Hyundai.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 06/13/2018 09:24 AM

Good morning,

We appreciate the time you have taken to leave us your feedback. I am pleased to hear our service team has provided you with 5 star service for 8 years and counting. We look foward in seeing you on your next service and continue providing you with outstanding service.

Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
BB
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Brenda B.
La Puente, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Everything was as promised!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 06/11/2018 08:17 AM

Good morning,

We are glad to hear our team provided you with 5 star service. We will be looking foward to seeing you on your next visit.

Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
LH
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Lourdes H.
Whittier, CA
2006 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Our service tech Xaver
He always takes good care of us.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 06/08/2018 08:03 AM

Good morning,

Thank you for taking the time to write a review & your 5 star survey. We are happy to hear our team is taking good care of you. We look foward in seeing you on your next service visit.

Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
JW
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Judith W.
Walnut, CA
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very courteous service
I was greeted immediately & when returned to pickup auto I was treated very swiftly & with courtesy.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 06/07/2018 11:33 AM

Good morning,

Thank you for taking the time to write a review. We are happy to hear of the wonderful experience you had. We look foward in seeing you on your next service visit.

Employees worked with
JE
JAVER ESQUIVEL
JE
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Javer E.
Los Angeles, CA
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the people are great
PUENTE HILLS HYUNDAI IS ALWAYS GREAT.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 06/07/2018 11:40 AM

Good morning Javer,

Thank you for your review. We are glad you had a wonderful experience with our PH Hyundai team. We look foward in seeing you on your next service visit.

Employees worked with
JE
JAVER ESQUIVEL
LY
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Lora Y.
Whittier, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Took my Sonata in for an oil change. My service advisor Javer, is always fantastic at letting me know exactly what needs to be done. I can always count on him.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 06/07/2018 11:25 AM

Good morning,

Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
MA
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Mayte A.
Whittier, CA
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
I always receive great service and customer service from Javer. He always treats me well and offers hia best honest advice regarding what service my vehicle needs. I always look for him. Thank You Javer and keep up the great work.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 06/06/2018 03:27 PM

Hi Mayte,
Thank you for 5 star survey with nice comment to Javer.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
CB
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Christine B.
Whittier, CA
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Javier
Javier was very friendly and helpful.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 06/06/2018 03:29 PM

Hi Christine,
Thank you for 5 star survey. with kind words to Javer.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
FP
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Felipe P.
Mira Loma, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
2018 Sonata
Always great service.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 06/05/2018 07:55 AM

Good morning Mr. Pena,

Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
SP
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Sarah P.
West Covina, CA
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service dept.
I always request Javer. He makes sure the customer is satisfied and leaves happy
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 06/04/2018 04:01 PM

Hi Sarah,
Thank you for 5 star survey.
We are happy to hear that Javer provided great service to you.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
NH
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Norman H.
West Covina, CA
2007 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car maintenance
Excellent service Aplus to the service advisor and mechanics
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 06/04/2018 10:45 AM

Hi Norma,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
WC
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Wilma C.
Walnut, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Super friendly. Treat me like family. Love Javer, he always takes care of me.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 06/04/2018 10:43 AM

Hi Wilma,
Thank you for 5 star survey.
We are happy to hear that Javer provided great service to you.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
MO
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Mary O.
Rowland Heights, CA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Makes great due to Javer. Esquivel
He explains so I understand , he listen to me about of my questions and your place is clean and nice to set in for waiting
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 06/04/2018 10:42 AM

Hi Mary,
Thank you for 5 star survey with wonderful comment to Javer.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
DC
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Dorene C.
Whittier, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Javier was very helpful and friendly. Thank you!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 06/02/2018 08:13 AM

Hi Dorene,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JE
JAVER ESQUIVEL
LY
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Lysee Y.
Perris, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Service is fast and friendly.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 06/01/2018 07:29 AM

Hi,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
Verified Customer
Pasadena, CA
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Speedy Service
Told me it would take about 2 hours to get my car serviced. A little over an hour later, my car was up and running! Awesome
Not Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 06/01/2018 07:29 AM

Hi,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
JC
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Jay C.
West Covina, CA
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Very Professional...
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 05/31/2018 08:21 AM

Hi Jay,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Employees worked with
JE
JAVER ESQUIVEL
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