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JE

JAVER ESQUIVEL

Puente Hills Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1012 reviews)
84

Reviews of JAVER ESQUIVEL

O
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O.
Cudahy, CA
2012 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good
Good
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 10/18/2017 12:35 PM

Hi Oscar,
Thanks so much for taking the time to share your service department experience.
I really apologize for not being able to earn a five star rating on your last visit.
We strive to provide nothing but 5 star service to our customers.
I will train my staff for better service next time.
Iam looking forward to seeing you soon.

Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Rowland Hghts, CA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
owner
Great Service, Friendly Representative
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 10/18/2017 12:38 PM

Hi,
Thank you for 5 star survey with kinds words for our service advisor.
We are looking forward to sseing you again.

Employees worked with
JE
JAVER ESQUIVEL
GL
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Gustavo L.
Pico Rivera, CA
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Santa Fe service
oil change
Not Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 10/16/2017 10:57 AM

Hi Gustavo,
Thank you for 5 star survey.
We are happy to hear that your Santa Fe done oil change service completely at Puente Hills Hyundai.
 

Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Whittier, CA
2002 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It's the best retailer
This is a great place to get service from and they have good quality.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 10/14/2017 07:51 AM

Hi,
Thank you for 5 star survey with kinds wards to our service deaprtment.
Have a good weekends!

Employees worked with
JE
JAVER ESQUIVEL
TB
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Theresa B.
Fontana, CA
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always plesant and helpful
Thank you for your service
Recommended
Employees worked with
JE
JAVER ESQUIVEL
CR
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Cynthia R.
El Monte, CA
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Javie is always explaining what is going on with the car and does his best to remind me what is next to do
Javie was great I enjoy going getting the car serviced I never have to wait long great environment to be in always looking for my next Hyundai to get :) great car to have
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 10/12/2017 03:21 PM

Hi Cynthia,
We are glad to hear from you Javer provided awesome service to you,and Thank you for 5 star survey.

Employees worked with
JE
JAVER ESQUIVEL
JP
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Jong P.
Brea, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It was so comfortable and got some gift
thank you so much for complement service - oil cage and tire rotations
also serving heart was wonderful
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 10/12/2017 03:24 PM

Hi Jong,
Thank you for 5 star survey.
We are happy to hear that you enjoyed our complement service.
Have a great day!

Employees worked with
JE
JAVER ESQUIVEL
LR
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Leo R.
Rosemead, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great location with pllenty of cars to choose from.
Very clean and friendly employees.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 10/12/2017 03:27 PM

Hi Leo,
Thank you for 5 star survey with kind words about our employees.
We are looking forward to seeing you again.

Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Fullerton, CA
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service again!
I keep getting outstanding service. Javier was awesome and my service was done before I knew it. Thanks
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 10/10/2017 01:39 PM

Hi,
Thank you for 5 star survey and being loyal customer to us.
We are happy to hear that Javier provided awesome service on your vist,Looking forward to seeing you again.

Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
JG
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Jenny G.
Hacienda Heights, CA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fast and professional
explain in detail what needs to be done every time, fast service and quality.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 10/10/2017 11:02 AM

Hi Jenny,
Thank you for 5 star survey.
We are happy to hear that Javer provided fast and professional service to you.
Have a great day!

Employees worked with
JE
JAVER ESQUIVEL
DA
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Donna A.
West Covina, CA
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the People
the Service people you have are great help every time I bring in my car
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 10/09/2017 07:55 AM

Hi Donna,
Thank you for 5 star survey and being our loyal customer with us,Looking forward to seeing you again.

Employees worked with
JE
JAVER ESQUIVEL
KR
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Katherine R.
El Monte, CA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very comfortable waiting area whole waiting for car
Service dept great with options of maintenance plans which saves money on the services needed.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 10/06/2017 11:17 AM

Hi Katherine,
Thank you for 5 star survey and being our royal customer.
We are looking forward to seeing you again.

Employees worked with
JE
JAVER ESQUIVEL
RC
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Robert C.
Whittier, CA
2015 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent customer service.
Yes, I always do.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 10/06/2017 10:06 AM

Hi Robert,
We are happy to hear that you received exellent customer service from Javer.
Thank you for 5 star survey and being loyal customer with us.
Have a good day!

Employees worked with
JE
JAVER ESQUIVEL
MB
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Martin B.
La Habra, CA
2010 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding Customer Service
I have been bringing my Hyundai Genesis Couple to Puente Hills Hyundai for regular maintenance since I purchased it from PH Hyundai in 2010. The car now has 166,000 miles on it and it runs (and looks) like new. I attribute this to regular maintenance of the car. And I get it regularly serviced at PH Hyundai. The always notify me of any issues with the car, perform the maintenance in a very timely manner, and I always get it back fully washed. My "Go To" service Department person in Javer. Javer ALWAYS provides me with outstanding customer service and makes sure I get in and out quickly. He is the BEST!! As long as you continue to provide outstanding customer service and high quality maintenance work, you have a totally loyal customer in me!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 10/05/2017 04:52 PM

Hi Martin,
Thank you for being totally royal cusomer with our service department.We really appreciate business and yuor kind words about Javer.also glad to hear that your Genesis keeps looking new car condition.We are looking forward to seeing you soon.

Employees worked with
JE
JAVER ESQUIVEL
CH
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Curtis H.
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I was kept in the loop when service was being performed.
I was kept in the loop when the service was being performed.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 10/05/2017 02:00 PM

Hi Curtis,
Thank you for being our royal customer and 5 star survey to us.
We are looking forward to seeing you again.

Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Brea, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Customer service!
My advisor provides great service each time!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 10/05/2017 01:59 PM

Hi,
Thank you for 5 star survey.
We are very glad to hear you received great service from Javer.
Have a great day!

Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
DI
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Donna I.
La Habra, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Honest, Caring and Professional
Puente Hills Hyundai has proven to be trustworthy and they make every effort to ensure service is a good experience.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 10/02/2017 12:03 PM

Hi Donna,
Hi Donna,
Thank you for 5 star survey and being our loyal customer.
We really appreciate your loyalty and nice words to Javer.
We are looking forward to servicing again.

Employees worked with
JE
JAVER ESQUIVEL
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ROBERT BINKLEY
Verified Customer
Pomona, CA
2011 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Great customer service
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 10/02/2017 07:50 AM

Hi,
We are happy to hear from customer received great service.
Thank you for 5 star survey and looking forward to seeing you.

Employees worked with
JE
JAVER ESQUIVEL
CK
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Carolyn K.
Hacienda Heights, CA
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Javer knows my driving habits. I have been bringing my car for service to him every year.
I was very pleased with my visit.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 09/26/2017 10:24 AM

Hi Carolyn,
Thank you for 5 star survey.
I will pass your kind words to Javer.
We are looking forward to seeing you every year.

Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
La Puente, CA
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car service
Staff is friendly. Great service!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 09/26/2017 10:22 AM

Hi,
Thank you for comment about our staff provided you great service.
Also thank you for perfect survey .
We appreciate business.

Employees worked with
JE
JAVER ESQUIVEL
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