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JG

JOHN J GROSSO

Atlantic Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(874 reviews)
71

Reviews of JOHN J GROSSO

Verified Customer
North Bellmore, NY
2012 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
n/a
yes
Recommended
JOHN J G. from Atlantic Hyundai responded on 04/14/2017 07:16 AM

THANK YOU FOR THE REVIEW. ITS MEANS ALOT.,. WE STRIVE FOR 5 STARS HERE

Employees worked with
JG
JOHN J GROSSO
BF
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Bernard F.
Bayside, NY
2013 HYUNDAI SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2017
verified customerVerified Customer
Category: Service
Our service representative, John Grosso has been a great help to us.
I've been very pleased with the service i have received.
Recommended
JOHN J G. from Atlantic Hyundai responded on 04/14/2017 07:17 AM

THA NK YOU SO MUCH FOR THE REVIEW. IT MENAS SO MUCH

Employees worked with
JG
JOHN J GROSSO
PW
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Peter W.
Islip, NY
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick and Easy
Quick and Easy, nice staff.
Recommended
JOHN J G. from Atlantic Hyundai responded on 04/14/2017 07:20 AM

THANK YOU SO MUCH FOR REVIEW

Employees worked with
JG
JOHN J GROSSO
SF
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Suzanne F.
Brentwood, NY
2008 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Satisfied
Brought my Hyundai in for oil change and inspection. All went well
Recommended
JOHN J G. from Atlantic Hyundai responded on 04/12/2017 04:26 AM

THANK YOU SO MUCH FOR THE REVIEW. IT MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
JL
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Joanne L.
Selden, NY
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service reps!!
Every person I encountered at Atlantic Hyundai was courteous and helpful. The service took less time than anticipated and costed less as well. Happy customer here!!
Recommended
JOHN J G. from Atlantic Hyundai responded on 04/12/2017 04:25 AM

THANK YOU FOR THE PERFECT REVIEW. IT MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
JB
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Jose B.
Brentwood, NY
2014 Hyundai Elantra Co
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Poor Service
I was the first in but came out with my car making a rattling sound.Then they tried to make me feel like I was crazy.but car is very quiet..Everytime I pressed on my gas it made a loud sound.At the end the tech drove my car so he can hear what I heard.They left a tube something to do with the gas loose.
Not Recommended
JOHN J G. from Atlantic Hyundai responded on 04/12/2017 04:24 AM

IM SORRY THIS EXPERIENCE WAS POOR. WE STRIVE FOR 5 STARS. IF THERES ANYTHING IN THE FUTURE I CAN HELP WITH PLEASE REACH OUT

Employees worked with
JG
JOHN J GROSSO
AM
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Amanda M.
Bay Shore, NY
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Inspection appointment
Everyone is always so nice however it always takes forever. I had a 7:15am (when they open at 7am) appointment but didn't get out until almost 9:30am
Recommended
JOHN J G. from Atlantic Hyundai responded on 04/12/2017 04:17 AM

THANK YOU FOR THE REVIEW IT MEANS ALOT. WE STRIVE FOR 5 STARS SO IF THERES ANYTHING IN THE FUTURE THAT WILL HELP US PLEASE REACH OUT

Employees worked with
JG
JOHN J GROSSO
TK
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Tracy K.
Bay Shore, NY
2006 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service mngr makes it worth the purchase
John Grasso
Recommended
JOHN J G. from Atlantic Hyundai responded on 04/10/2017 04:36 AM

TRACY, THANK YOU SO MUCH FOR THE SURVEY. MEANS THE WORLD TO ME

Employees worked with
JG
JOHN J GROSSO
RS
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Ronald S.
East Patchogue, NY
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
See last service experience
See last service experience
Recommended
JOHN J G. from Atlantic Hyundai responded on 04/08/2017 12:45 PM

RON, THANK YOU FOR THE PERFECT REVIEW. IT MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
AC
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Annette C.
West Islip, NY
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great
John Grosso always treats myself and my family with respect. I had no appointment and I was still accommodated. I really appreciated that because my off work hours are next to none!
Recommended
JOHN J G. from Atlantic Hyundai responded on 04/05/2017 05:24 AM

ANNETTE, THANK YOU SO MUCH FOR THE REVIEW. IT MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Lindenhurst, NY
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent customer service
Party went above and beyond
Recommended
JOHN J G. from Atlantic Hyundai responded on 04/05/2017 05:24 AM

JOE THANK YOU SO MUCH FOR THE REVIEW.. IT MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
PV
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Patricia V.
West Islip, NY
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional and respectful
In a little after 7am out before 8:30 enjoyed a free bagel and coffee plus a newspaper staff was friendly and helpful
Recommended
JOHN J G. from Atlantic Hyundai responded on 04/04/2017 04:26 AM

THANK YOU SO MUCH FOR THE PERFECT REVIEW. ITS MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
MR
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MICHAEL R.
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Atlantic Hyundai Service with more than just Quality - Exceptional Quality!
Quality of Service and John Grosso Service Consultant are GREAT! Could not be happier with dealing with a service call. Have bought and leased 5 cars from this dealer and am happy with every experience especially SERVICE!
Recommended
DOMINIC K. from Atlantic Hyundai responded on 04/03/2017 04:20 AM

Thank you for taking the time to fill out your service survey. These surveys are more important now than ever before they are considered our personal report cards. Please keep in mind that if at any point you have a question or concern about your vehicle we are always here to help.

Dominic Knecht

Employees worked with
JG
JOHN J GROSSO
NC
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NICK C.
2017 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No comment
No comment
Recommended
JOHN J G. from Atlantic Hyundai responded on 04/04/2017 04:10 AM

THANK YOU FOR THE SURVEY. WE DO STRIVE FOR 5 STARS HERE. PLEASE GIVE US THE CHANCE TO MAKE THIS RIGHT

Employees worked with
JG
JOHN J GROSSO
OD
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Oswald D.
Patchogue, NY
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First Class Service
John Grosso always goes above and beyond what is expected to make sure we are 100% satisfied. We have a Hyundai dealer a few miles from our home, but drive 25 minutes to come to Atlantic Hyundai for all service on our Genesis. John, you're the best!!
Recommended
JOHN J G. from Atlantic Hyundai responded on 04/04/2017 04:09 AM

THANK YOU FOR SUCH KIND WORDS AND A PERFECT SURVEY

Employees worked with
JG
JOHN J GROSSO
MR
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Muhammed R.
Elmont, NY
2012 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
treatment of the people
i have positive view of your establishment
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 03/30/2017 05:11 AM

MR,RAHMAN THANK YOU FOR TAKING THE TIME TO PROVIDE FEEDBACK ON YOUR LAST SERVICE VISIT. PLEASE CONTINUE TO WORK WITH JOHN GROSSO FOR ALL OF YOUR FUTURE SERVICE NEEDS.

Employees worked with
JG
JOHN J GROSSO
DR
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Dennis R.
Deer Park, NY
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
They did what they said they would do.
Easy to work with
Recommended
JOHN J G. from Atlantic Hyundai responded on 03/29/2017 04:08 AM

THANK YOU FOR THE PERFECT REVIEW.. ITS MEANS SO MUCH!! LOOK FORWARD TO WORKING WITH YOU IN THE FUTURE

Employees worked with
JG
JOHN J GROSSO
PP
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Patricia P.
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Everyone one was very helpful. John was attentive and explained everything to me. Got me a ride home and told me how long the job would take. Very satisfied.
Recommended
JOHN J G. from Atlantic Hyundai responded on 03/29/2017 04:07 AM

THANK YOU SO MUCH FOR THE PERFECT REVIEW. IT MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
AF
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Alfred F.
Copiague, NY
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great experience
Another Great experience at Atlantic Hyundai Service dept. Car serviced while I waited. John Grasso is an excellent service writer. Always a friendly smile and great service.
Recommended
DOMINIC K. from Atlantic Hyundai responded on 03/27/2017 02:17 PM

Thank you for taking the time to fill out your service survey. These surveys are more important now than ever before they are considered our personal report cards. Please keep in mind that if at any point you have a question or concern about your vehicle we are always here to help.

John Grosso

Employees worked with
JG
JOHN J GROSSO
Verified Customer
West Islip, NY
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fast reliable service
great service
Recommended
DOMINIC K. from Atlantic Hyundai responded on 03/27/2017 02:16 PM

Thank you for taking the time to fill out your service survey. These surveys are more important now than ever before they are considered our personal report cards. Please keep in mind that if at any point you have a question or concern about your vehicle we are always here to help.

John Grosso

Employees worked with
JG
JOHN J GROSSO
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