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SureCritic / Hyundai Dealer / Atlantic Hyundai / JOHN J GROSSO
JG

JOHN J GROSSO

Atlantic Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(874 reviews)
71

Reviews of JOHN J GROSSO

Verified Customer
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mr
Good service
Recommended
JOHN J G. from Atlantic Hyundai responded on 03/24/2017 06:54 AM

JAMES , THANK YOU FOR THE PERFECT REVIEW. MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
KH
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Kevin H.
Islip, NY
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
People are very nice but the price of work is way to high its crazy the cost of your repairs
Just like to say the 2011 Hyundai sonata seems to be the worst year car your ever made with all the recalls and and not having a recall on the air bag spring with so many people having issues with it and to charge 750 dollars is aburd not happy
Recommended
JOHN J G. from Atlantic Hyundai responded on 03/22/2017 12:59 PM

THANK YOU FOR THE SURVEY AND FEEDBACK. WE STRIVE FOR 5 STARS HERE. IF THERES ANYTHING I CAN HELP YOU WITH IN THE FUTURE, DONT HESISTATE TO REACH OUT

Employees worked with
JG
JOHN J GROSSO
SI
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Susan I.
West Islip, NY
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
JOHN and nice waiting area
Recommended
DOMINIC K. from Atlantic Hyundai responded on 03/23/2017 03:00 PM

Thank you for taking the time to fill out your service survey. These surveys are more important now than ever before they are considered our personal report cards. Please keep in mind that if at any point you have a question or concern about your vehicle we are always here to help.

John Grosso

Employees worked with
JG
JOHN J GROSSO
BB
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Barbara B.
Amityville, NY
2006 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2006 Elantra
Your customer representatives.
Recommended
JOHN J G. from Atlantic Hyundai responded on 03/20/2017 01:57 PM

BARBARA, THANK YOU SO MUCH FOR THE REVIEW. IT MEANS
SO MUCH

Employees worked with
JG
JOHN J GROSSO
SC
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Salvatore C.
West Islip, NY
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Being truthful on how long and how much
Done in an expiditious manner
Recommended
JOHN J G. from Atlantic Hyundai responded on 03/17/2017 05:41 AM

SAL, THANK YOU FOR THE PERFECT REVIEW .. YOU ARE THE MAN

Employees worked with
JG
JOHN J GROSSO
NC
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Nicholas C.
Massapequa, NY
2015 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Genesis nick
Very good.
Recommended
JOHN J G. from Atlantic Hyundai responded on 03/17/2017 05:41 AM

THANK YOU FOR THE REVIEW

Employees worked with
JG
JOHN J GROSSO
AD
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Anthony D.
Islip Terrace, NY
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional
John Grosso service advisor always makes my experience at Atlantic Hyundai pleasant from the moment I arrive to the time my car is ready. Very professional.
Recommended
JOHN J G. from Atlantic Hyundai responded on 03/17/2017 05:40 AM

ANTHONY THANK YOU FOR THE PERFECT REVIEW.. YOUR THE MAN

Employees worked with
JG
JOHN J GROSSO
Verified Customer
West Babylon, NY
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
it was good
it was good
Recommended
JOHN J G. from Atlantic Hyundai responded on 03/17/2017 05:40 AM

THANK YOU SO MUCH FOR THE PERFECT REVIEW

Employees worked with
JG
JOHN J GROSSO
JS
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Joseph S.
East Islip, NY
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
over all great experience
excellent
Recommended
JOHN J G. from Atlantic Hyundai responded on 03/15/2017 04:52 AM

THANK YOU SO MUICH FOR THE PERFECT REVIEW. IT MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
GL
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Gerard L.
Deer Park, NY
2007 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Went in and got my work on my vehicle done quickly and goog
Recommended
JOHN J G. from Atlantic Hyundai responded on 03/15/2017 04:54 AM

THANK YOU FOR THE REVIEW. MEANS ALOT

Employees worked with
JG
JOHN J GROSSO
WL
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William L.
Islip Terrace, NY
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
John Grosso
John is a great guy
Recommended
JOHN J G. from Atlantic Hyundai responded on 03/15/2017 04:53 AM

THANK YOU SO MUCH FOR THE REVIEW. YOU KNOW HOW MUCH IT MEANS

Employees worked with
JG
JOHN J GROSSO
KF
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Kent F.
Ronkonkoma, NY
2011 HYUNDAI SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2017
verified customerVerified Customer
Category: Service
Much Improved Service
Atlantic Hyundai's service policies were great for a few years. Then they dropped off and they wouldn't provide loaner vehicles when needed and scheduling was not easy, and you had to go through some off-site phone service. Now things have greatly improved. Loaners are back and the staff can be called and spoken to directly!
Recommended
JOHN J G. from Atlantic Hyundai responded on 03/15/2017 04:51 AM

THANK YOU SO MUCH FOR THE REVIEW. PLEASE REACH OUT TO ME IF THERES ANY THING I CAN HELP YOU WITH

Employees worked with
JG
JOHN J GROSSO
SK
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Steven K.
North Babylon, NY
2010 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Pleased with customer service
Waiting area very comfortable. My service advisor very friendly. Early appointments are available.
Recommended
JOHN J G. from Atlantic Hyundai responded on 03/15/2017 04:50 AM

THANK YOU FOR SUCH A NICE REVIEW

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Farmingville, NY
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Excellent service
Recommended
JOHN J G. from Atlantic Hyundai responded on 03/13/2017 06:29 AM

ed thank you!!!

Employees worked with
JG
JOHN J GROSSO
Verified Customer
West Islip, NY
2010 Hyundai Santa Fe
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Over sale
Everytime you go for a routine maintenance for your car, they try to push you to change or fix a car part. Since I'm not a professional mechanic, I rely on the service advisor for his experience. I don't have thousands of dollars to spend on my car on every visit. I went to my local mechanic and they said my car is fine and I don't have to change anything on my car. That's the reason I don't like to go to your service repair shop.
Not Recommended
JOHN J G. from Atlantic Hyundai responded on 03/10/2017 04:23 AM

MR KUPER , IM SORRY YOU FEEL UPSET WITH THE WAY WE HANDLE THINGS HERE. MY SERVICE TECHNICIANS ARE TRAINED FREQUENTLY AND WILL ADVISE YOU WHEN SOMETHING IS NEEDED ON YOUR CAR.

Employees worked with
JG
JOHN J GROSSO
ET
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Elmo T.
Lindenhurst, NY
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
My Hyundai
John Grasso is a Great Guy
Recommended
JOHN J G. from Atlantic Hyundai responded on 03/13/2017 06:28 AM

thank you so m,uch for the perfect review

Employees worked with
JG
JOHN J GROSSO
PD
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Patricia D.
Kings Park, NY
2011 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2017
verified customerVerified Customer
Category: Service
Manager friendly and knowlegeable comfortable waiting room
Car runs real good now
Recommended
Employees worked with
JG
JOHN J GROSSO
JL
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Jose L.
Pembroke Pines, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service As Usual
Great service as usual.
Recommended
DOMINIC K. from Atlantic Hyundai responded on 03/09/2017 04:25 AM

Thank you for taking the time to fill out your service survey. These surveys are more important now than ever before they are considered our personal report cards. Please keep in mind that if at any point you have a question or concern about your vehicle we are always here to help.

John Grosso

Employees worked with
JG
JOHN J GROSSO
AD
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Alfred D.
Kings Park, NY
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Ad
Comfortable waiting room
Recommended
DOMINIC K. from Atlantic Hyundai responded on 03/07/2017 01:23 PM

Thank you for taking the time to fill out your service survey. These surveys are more important now than ever before they are considered our personal report cards. Please keep in mind that if at any point you have a question or concern about your vehicle we are always here to help.

John Grosso

Employees worked with
JG
JOHN J GROSSO
NP
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Nicholas P.
West Islip, NY
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
John Grosso is fantastic! Treats me like royalty .fairband honest service.
Recommended
DOMINIC K. from Atlantic Hyundai responded on 03/07/2017 01:23 PM

Thank you for taking the time to fill out your service survey. These surveys are more important now than ever before they are considered our personal report cards. Please keep in mind that if at any point you have a question or concern about your vehicle we are always here to help.

John Grosso

Employees worked with
JG
JOHN J GROSSO
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