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JG

JOHN J GROSSO

Atlantic Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(874 reviews)
71

Reviews of JOHN J GROSSO

GM
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Gerald M.
East Moriches, NY
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
john grasso
yes
Recommended
John G. from Atlantic Hyundai responded on 09/30/2016 04:07 AM

THANK YOU SO MUCH FOR THE PERFECT REVIEW.. YOU GUYS ARE REALLY GREAT.. ANY THING YOU GUYS NEED IN THE FUTURE , PLEASE DONT HESITATE TO ASK..


Employees worked with
JG
JOHN J GROSSO
WS
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William S.
Central Islip, NY
2015 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
lack of confidence
Not sure everything was done.
Not Recommended
John G. from Atlantic Hyundai responded on 09/30/2016 04:03 AM

WILLIAM, THANK YOU FOR YOUR FEEDBACK. I CAN ONLY APOLOGIZE AGAIN FOR YOUR EXPERIENCE. PLEASE REACH OUT TO ME IN THE FUTURE FOR ALL YOUR SERVICE NEEDS. THANK YOU AGAIN

Employees worked with
JG
JOHN J GROSSO
JR
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Joann R.
Patchogue, NY
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone was pleasant & work was done fast
I would bring my car back!
Recommended
John G. from Atlantic Hyundai responded on 09/28/2016 05:45 AM

JOANN, THANK YOU SO MUCH FOR THE GREAT REVIEW. IT MEANS SO MUCH..

Employees worked with
JG
JOHN J GROSSO
Verified Customer
2015 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Well unfortunately they have not fixed my problem
Not Recommended
John G. from Atlantic Hyundai responded on 09/28/2016 05:47 AM

LYNN, THANK YOU FOR A GOOD REVIEW. I STRIVE FOR 5 STARS. SO IF THERES ANY THING IN THE FUTURE I CAN HELP WITH , PLEASE DONT HESITATE TO REACH OUT.. THANK YOU AGAIN

Employees worked with
JG
JOHN J GROSSO
SW
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Steven W.
North Babylon, NY
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Relationships, Great Service
Everytime I step into Hyundai Service I am impressed that Mr. John G. remembers who I am, and provides prompt service, while making sure all of my needs are met.
Recommended
John G. from Atlantic Hyundai responded on 09/28/2016 05:44 AM

STEVE, THANK YOU SO MUCH FOR A GREAT REVIEW. PLEASE DONT HESITATE TO REACH OUT IN THE FUTURE WITH ANY SERVICE NEEDS

Employees worked with
JG
JOHN J GROSSO
DP
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Dorothea P.
Central Islip, NY
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and knowledgeable
Very satisfied
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 09/26/2016 03:52 PM

Dorothea, Atlantic Hyundai appreciates your business, please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
AF
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Alfred F.
Copiague, NY
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
The service staff cant do enough for you. Friendly and caring.
Recommended
John G. from Atlantic Hyundai responded on 09/21/2016 10:44 AM

AL, THANK YOU FOR THE PERFECT REVIEW!!

Employees worked with
JG
JOHN J GROSSO
MB
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Maryjo B.
Mount Sinai, NY
2016 Hyundai Genesis
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/15/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Sales was terrific, service..... not so much.
That is why I gave it a 3 instead of a 5
Not Recommended
TIMOTHY T. from Atlantic Hyundai responded on 09/26/2016 03:55 PM

Maryjo, Atlantic Hyundai would like to apologize for your concerns during your last service visit. Your service visit is under review please. We will be in touch with you to speak about your concerns.

Employees worked with
JG
JOHN J GROSSO
IS
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Ida S.
East Islip, NY
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Great service and John Grosso kept me up to date on what was going on.
Recommended
Employees worked with
JG
JOHN J GROSSO
Verified Customer
Islip, NY
2011 Hyundai Tucson
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/15/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Careless attitude toward customer.
I will only return in cases of recalls and power train coverage.
Not Recommended
TIMOTHY T. from Atlantic Hyundai responded on 09/23/2016 03:29 PM

Victoria, please accept Atlantic Hyundai apologies for the inconvenience you may have experienced during your last service visit. Please continue to work with John Grosso for all future service needs.

Employees worked with
JG
JOHN J GROSSO
SL
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Sharon L.
Shirley, NY
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
service
John Grosso is the best service rep!
Recommended
Employees worked with
JG
JOHN J GROSSO
TW
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Thaddeus W.
Massapequa, NY
2012 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/14/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Atlantic Hyundai -- Sloooow Service -- Will not use for maintenance
I had to wait 4 1/2 hours for an oil change and inspection. I will not use in the future for vehicle maintenance.
Not Recommended
TIMOTHY T. from Atlantic Hyundai responded on 09/23/2016 03:27 PM

Thaddeus, Atlantic Hyundai would like to apologize for the inconvenience you experienced during your last service visit. We offer many different options for our customers during there visit ie shuttle and rental service please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
1st service appointment
I had my first service appointment for an oil change. They washed snd vacuumed my car. It looked brand new when they were done.
Recommended
Employees worked with
JG
JOHN J GROSSO
RR
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Robert R.
Babylon, NY
2004 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
reliable service friendly service people people like John Grosso
very nice waiting area
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 09/09/2016 09:29 AM

Robert, Atlantic Hyundai appreciates your business, please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
KM
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Kimberly M.
West Babylon, NY
2015 Hyundai Sonata Hyb
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Needs better and faster service
If you have an appointment you should t have to wait 2 hours for an oil change
Not Recommended
TIMOTHY T. from Atlantic Hyundai responded on 09/09/2016 09:24 AM

Kimberly, thank you for taking the time to provide feedback on your last service visit, please continue to work with John Grosso for all of your future service needs. Please contact me directly at 631-587-2470 ext 318 to review your concerns.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Brentwood, NY
2013 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The wait time and lack of communication
Like I've said before. I waited almost 5 hours for service. I would have appreciated if someone told me that I should have some pick me up because it will take long.
Not Recommended
TIMOTHY T. from Atlantic Hyundai responded on 09/06/2016 03:33 PM

Angela, Atlantic Hyundai appreciates your business, thank you for taking the time to provide feedback on your last service experience please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
MR
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MICHAEL R.
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dependable service
Great staff, good service.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 09/06/2016 03:30 PM

Michael, Atlantic Hyundai appreciates your business, thank you for taking the time to provide feedback on your last service experience please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
RR
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Richard R.
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
hyundai service
warranty work was handled professionally and pleasantly
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 09/06/2016 03:29 PM

Richard, Atlantic Hyundai appreciates your business, thank you for taking the time to provide feedback on your last service experience please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Massapequa Park, NY
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Thank you!
Thanks for taking good care of me this week!
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 09/06/2016 03:28 PM

Steven, Atlantic Hyundai appreciates your business, thank you for taking the time to provide feedback on your last service experience please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
BG
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Brian G.
Holbrook, NY
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
John Grosso and his team do it again
As usual, John treated me like family. Serviced the car, was forthright with needs and prices. Car was ready as promised.
Recommended
Employees worked with
JG
JOHN J GROSSO
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