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SureCritic / Hyundai Dealer / Atlantic Hyundai / JOHN J GROSSO
JG

JOHN J GROSSO

Atlantic Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(874 reviews)
71

Reviews of JOHN J GROSSO

DS
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Dominic S.
West Islip, NY
2012 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The asscoiates are very helpful and listen to your problems.
I would give Mr.Grosso a 5 star.
Recommended
Employees worked with
JG
JOHN J GROSSO
DZ
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Deborah Z.
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly, clean, knowledgeable, great service
I needed an oil change and prefer the dealer, however I don't live near Atlantic so I usually need to make an appointment. Today I was in the area so I took a chance and stopped in. they said they could do the service so I went into the waiting room, got a complimentary coffee and settled in for what I thought would be "awhile" joke was on me, they came to get me to say the car was done... I didn't even get to finish my coffee. fantastic!
Recommended
Employees worked with
JG
JOHN J GROSSO
SL
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Steve L.
New Port Richey, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
John Grosso
Outstanding job by John Grosso and entire staff!
Recommended
Employees worked with
JG
JOHN J GROSSO
AB
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Albert B.
Oakdale, NY
2011 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
A pleasure to deal with.
We have had our car that we purchased from Atlantic Hyundai for 5 years now and have always experienced a pleasant experience. John Grosso and Tim have been attentive and easy to deal with. We appreciate the service.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 07/12/2016 03:04 PM

Albert, thank you for taking the time to provide feedback on your last service visit, please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
JA
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Joseph A.
West Babylon, NY
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
50K Check
Service was fine. No complaints.
Recommended
Employees worked with
JG
JOHN J GROSSO
SW
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Stephen W.
West Babylon, NY
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely Service
They said it would take an hour for my repairs and that's exactly what it took.
Recommended
Employees worked with
JG
JOHN J GROSSO
Verified Customer
Bay Shore, NY
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Good Service
The service I received was done in a timely manner and the service manager was professional.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 07/01/2016 02:55 PM

Ernest, thank you for taking the time to provide feedback on your last service visit. Moving forward should you have additional service needs please feel free to contact me directly John Grosso. Atlantic Hyundai appreciates your business.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
West Islip, NY
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Dependable Service
Efficient and complete service.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 07/01/2016 03:00 PM

Michael, thank you for taking the time to provide feedback on your last service visit. Moving forward should you have additional service needs please feel free to contact me directly John Grosso. Atlantic Hyundai appreciates your business.

Employees worked with
JG
JOHN J GROSSO
MJ
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Mark J.
Kings Park, NY
2008 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Trust
Friendly and helpful service.
Recommended
Employees worked with
JG
JOHN J GROSSO
MR
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Micheal R.
North Babylon, NY
2007 Hyundai Tiburon
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Blank
Blank
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 07/01/2016 03:06 PM

Michael, thank you for taking the time to provide feedback on your last service visit. Moving forward should you have additional service needs please feel free to contact me directly John Grosso. Atlantic Hyundai appreciates your business.

Employees worked with
JG
JOHN J GROSSO
JC
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Jean C.
Mineola, NY
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice Job
Really recommend
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 06/29/2016 03:29 PM

Jean, thank you for taking the time time to provide feedback on your last service visit, please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Deer Park, NY
2011 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
nothing
nothing more to say, I been here ever since I got my car and every experience is the same the price gouging is out of control
Not Recommended
TIMOTHY T. from Atlantic Hyundai responded on 06/29/2016 02:02 PM

Theresa, Atlantic Hyundai would like to apologize for the inconvenience on your last service visit, Atlantic always performs a
multipoint inspection for the customer on every visit. These are all just recommendation at the time in which the car is in for service, we apologize that you disagreed with the findings.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
North Babylon, NY
2010 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Get better mechanics
Not recommended go to my own shop
Not Recommended
TIMOTHY T. from Atlantic Hyundai responded on 06/29/2016 01:58 PM

Kathleen, Atlantic Hyundai apologizes for the inconvenience you experienced when into our service department. We are currently reviewing your service visit. Please continue to work with John Grosso for all future service needs.

Employees worked with
JG
JOHN J GROSSO
AO
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Adesina O.
Deer Park, NY
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional customer service
Outstanding
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 06/29/2016 01:54 PM

Adesina, thank you for taking the time time to provide feedback on your last service visit, please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
SF
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Suzanne F.
Brentwood, NY
2008 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
The professionalism
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 06/29/2016 01:43 PM

Suzanne, thank you for taking the time to provide feedback on your last service visit, Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
AR
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Anamaria R.
Brentwood, NY
2004 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Personal Customer service
John my advisor always treats me with respect and explains all repairs necessary now and what can wait for later. And they are always sending coupons.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 06/29/2016 01:42 PM

Anamaria, Atlantic Hyundai appreciates your business, please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
PA
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Pasquale A.
Islip, NY
2014 Hyundai Santa Fe S
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service ok price bad
Service ok price bad
Not Recommended
TIMOTHY T. from Atlantic Hyundai responded on 06/28/2016 05:34 AM

Pasquale, Atlantic Hyundai appreciates your business, please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Centereach, NY
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
Great work
Recommended
Employees worked with
JG
JOHN J GROSSO
MF
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Michael F.
Hauppauge, NY
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Noise from front wheel
Great service and very helpful
Recommended
Employees worked with
JG
JOHN J GROSSO
EA
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Erik A.
Brentwood, NY
2015 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/22/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
"The longest oil change "
?
Not Recommended
TIMOTHY T. from Atlantic Hyundai responded on 06/24/2016 07:17 AM

Erik, thank you for taking the time to provide feedback on your last service visit, Atlantic Hyundai appreciates your business. We apologize for the car wash confusion when you were in for service, Atlantic Hyundai has sent out a voucher to you for you to have it taken care of.

Employees worked with
JG
JOHN J GROSSO
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