JH

JARED HENNING

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(195 reviews)
53

DB
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Dean B.
Sullivan, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Good job
It was a very positive service job. Fixed a problem the air conditioner besides transmission fluid change and ejector cleaning.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 05/17/2019 06:19 AM

Thank for you for the positive review! Please let me know if there is anything else I can do for you.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

JG
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Judith G.
O Fallon, MO
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstanding Service
The customer service and the promptness of the work being done was outstanding, I called in for an oil change and for a recall, and asked if I could add a tire rotation, and was told absolutely! They could have told me that they didn't have the time, but they didn't. And, I was in and out even before my scheduled time! SUPERB!
Recommended
Brad D. from St. Charles Hyundai responded on 05/02/2019 01:18 PM

Thank you for  the great five star survey on your recent service. We hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

Verified Customer
Chesterfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Excellent service .
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 05/06/2019 05:03 AM

Thanks for the great five star survey! We hope to see you soon for your next scheduled appointment!


DC
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Dawn C.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Overall commentary
Very polite and professional! I've been doing business with these great folks for over 10 years!
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 04/29/2019 04:57 AM

Thank you for the positive feedback! Please let us know if there is anything else we can do for you.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

SB
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Stephen B.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent
excellent
Recommended
Bob R. from St. Charles Hyundai responded on 04/24/2019 04:58 AM

Thank you for the great review ! we appreciate all your business done with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

CS
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Courtney S.
Festus, MO
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service but they need to follow through
I was told my car would be cleaned inside and out and they did not do that. My car came back worse because it sat outside for 5 weeks.
Recommended
Bob R. from St. Charles Hyundai responded on 04/22/2019 07:56 AM

Thank you for your honest review ! i deeply appoligize for the way the vehicle was returned to you,this is not our common practice.thank you.let me know if there is anything i can do .

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

PW
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Patricia W.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service!
Service is always quick and the people are friendly
Recommended
Brad D. from St. Charles Hyundai responded on 04/23/2019 05:58 AM

Thank you for the great five star review on your recent service. We hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

DR
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Debra R.
Lake Saint Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient
I've always been able to pretty much walk in and wait for my car in an efficient and timely manner and if there was going to be any delay was told so.
Recommended
Brad D. from St. Charles Hyundai responded on 04/18/2019 03:15 PM

Thank you for the great five star review on your recent service. We hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

GF
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Gary F.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Friendly and professional service
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 04/12/2019 12:04 PM

We appreciate the positive review and your business!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com

AB
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Adam B.
St. Louis, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall Service
They got my car in a timely fashion after I made an appointment. The wait time was what they said it would be and got me out quickly after it was done.
Recommended
Bob R. from St. Charles Hyundai responded on 04/12/2019 06:40 AM

Thank you for the great review !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

FA
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Frank A.
O'Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, and completed work in timely manner
Completed work in timely manner
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 04/12/2019 08:24 AM

Thanks for the great survey! We appreciate you bringing in your vehicle into St. Charles Hyundai for us to service your vehicle!


Verified Customer
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Careful attentive thourough.
Recommended
Brad D. from St. Charles Hyundai responded on 04/10/2019 09:22 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

Verified Customer
O Fallon, MO
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
N/A
N/A
Not Recommended
Brad D. from St. Charles Hyundai responded on 04/05/2019 01:59 PM

Thank you for your recent service with our express department, We do apologize for the long wait time and will be sure to further up date you through out your service. 

Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

Verified Customer
Bridgeton, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Service was excellent. Brad was very helpful. He went beyond what was required.
Recommended
Brad D. from St. Charles Hyundai responded on 04/02/2019 06:14 AM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

DK
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Denice K.
Foley, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Employees
Employees are fantastic and the service is great!
Recommended
Brad D. from St. Charles Hyundai responded on 03/29/2019 05:48 AM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

SH
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Steven H.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick and Professional
The recall repair on my vehicle was done an hour ahead of schedule.
Recommended
Bob R. from St. Charles Hyundai responded on 03/26/2019 04:53 AM

Thank you for the great review ! if there is anything else we can do for you,please let us know.thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

Verified Customer
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Servicing Review
Everyone was friendly and professional, work was done well and in a timely fashion.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 03/21/2019 11:48 AM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

EH
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Enrique H.
O'Fallon, MO
2018 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Hyundai excels in providing great service. They do listen to one's concerns and make every effort to address them and following through after the service. Very friendly and courteous.

Hank Hermosillo
Recommended
Bob R. from St. Charles Hyundai responded on 03/19/2019 12:58 PM

Thank you for thwe great review,we are always here for you ,anything else we can do ,just let me know,thanks.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

EK
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Edmond K.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great and quick service
The service department is excellent. And with the coupons that are sent out, the experience is quite affordable also.
Recommended
Brad D. from St. Charles Hyundai responded on 03/20/2019 07:19 AM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

Verified Customer
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone is very helpful and considerate.
I had a scheduled appointment and they were on time in taking my car in for service.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 03/11/2019 05:36 AM

Thank you for the five star survey! We appreciate you bringing in your vehicle and having it serviced with us we hope to see you soon for your next scheduled appointment!

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