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SureCritic / Hyundai Dealer / Puente Hills Hyundai / JAE LEE
JL

JAE LEE

SERVICE ADVISOR
Puente Hills Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(519 reviews)
84

Reviews of JAE LEE

HC
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Hayden C.
San Marino, CA
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
PROFESSIONAL SERVICE AND COMMUNICATIONS.
WELL DONE!!!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 04/02/2019 11:06 AM

Thank you for taking your time and fill out the survey.
We also appreciate the 5 stars!

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
JP
JOEY PEARRING
Verified Customer
West Covina, CA
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Employees
The emploees do an excellent job on explaining what needs to be fixed and what is being added on to the maintenance.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 04/02/2019 11:03 AM

Thank you for taking your time and fill out the survey.
We also appreciate the 5 stars!

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
MC
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Marian C.
La Habra, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service Department
I appreciate the convenience of being able to schedule appointments for my car maintenance services. Always on schedule, no waiting and services are completed at the promised time. Very friendly and professional staff.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/29/2019 09:06 AM

We are happy to hear you had a great experience.
Our #1 priority is to make each and every customer happy.
Please come back soon

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
RL
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Robert L.
La Puente, CA
2011 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
maint visit
great service
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
VM
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Victor M.
La Puente, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
I always get the best fast service here the service staff is so helpful and very polite and professional
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/29/2019 09:04 AM

Thank you for taking your time and fill out the survey.
We also appreciate the 5 stars!

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
Verified Customer
Glendale, CA
2012 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great jon
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
KS
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Kathleen S.
Whittier, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and knowledgeable employees
Service techs work hard to find solutions to customer concern.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/29/2019 08:54 AM

Thank you for taking the time to fill out our survey.
We also appreciate 5 stars.       

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
Verified Customer
Anaheim, CA
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service
Jae has been very helpful everytime I come to get a service and any other questions I had. Thank you!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/29/2019 08:52 AM

Your feedback is very valuable to our dealership.

We are so glad your experience here was a positive one.

We also appreciate 5 stars.

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
YC
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Younju C.
Westminster, CA
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Dept
Every time I visit to Puente Hills Hyundai Service Dept Mr Jae Lee is always welcoming and get quick respond and did excellent work.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/29/2019 08:52 AM

We understand your time is valuable.  We appreciate your feedback.

We also appreciate 5 stars.

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
JH
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John H.
Rowland Hghts, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
GREAT SERVICE
ALWAYS A GOOD EXPERIENCE WHEN GOING TO SERVICE MY VEHICLE. JUST SIT AND RELAX TILL MY VEHICLE IS READY.
THE POPCORN IS ALWAYS GOOD TOO. LOL
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/22/2019 03:49 PM

Thank you for taking the time to fill out our survey.
Your feedback is very valuable to our dealership.
I like fresh pop corn myself. Especially the smell, Lol
We like the 5 stars, too^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DR
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Deanna R.
Hacienda Heights, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Brakes
They did a wonderful job on my car and gave me a discount.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
LO
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Linnet O.
Los Angeles, CA
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Took a weekend trip with confidence of the performance I would get.
The reminder(s) were appreciated for the maintenance scheduleing.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
SC
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Se C.
Brea, CA
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service and Prompt Delivery
Had an issue with the left turn signal malfunctioning on the Veloster. The service department ordered the part and repaired it under warranty without any hassle. Great service and experience. Thank you!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/18/2019 10:49 AM

We appreciate your feedback and look forward to many more years ahead to serve you.

Thank you for the 5 stars.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
BL
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Belinda L.
Diamond Bar, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and thorough
Great service technician. He’s an asset to your company.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/18/2019 10:55 AM

We always appreciate positive feedback from our customers.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
BM
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Beatrice M.
Pico Rivera, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My review.
I always get immediate help and overwhelming courtesy.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/18/2019 10:57 AM

We appreciate your feedback and look forward to many more years ahead to serve you.

Thank you for the 5 stars.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
KA
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Kil A.
Diamond Bar, CA
2012 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Pro. Kind and detail0
Happy and satisfy!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/14/2019 12:24 PM

We appreciate your feedback and look forward to many more years ahead to serve you.

Thank you for the 5 stars.^^      

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
avatar
ROBERT BINKLEY
Verified Customer
Bell, CA
2017 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Your employees commitment
Fulfill your agreement
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/14/2019 12:15 PM

 It’s unfortunate the service did not meet your expectations.  Please call us if we can help you in the future.
Thank you for filling out the survey.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
PK
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Paul K.
Los Angeles, CA
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent care, no pressure
Jay provided all the necessary service information about my 2008 Sonata before the service. He answered all of my questions and provided recommendations so I can work out services with my schedule.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/12/2019 01:49 PM

We always appreciate positive feedback from our customers.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
JL
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Jieming L.
Hacienda Heights, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Good service, good job.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/12/2019 12:05 PM

We appreciate your feedback and look forward to many more years ahead to serve you.

Thank you for the 5 stars.^^      

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
MS
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Manuel S.
Hacienda Heights, CA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
5 star rating!
They take car of the car and the client...
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 03/12/2019 11:59 AM

Thank you for taking your time and fill out the survey.
We also appreciate the 5 stars!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
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