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SureCritic / Hyundai Dealer / St. Charles Hyundai / JOHN MEYER
JM

JOHN MEYER

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(142 reviews)
61

Reviews of JOHN MEYER

JM
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John M.
O Fallon, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
good
good
Recommended
Bob R. from St. Charles Hyundai responded on 03/23/2018 08:49 AM

Thank you for the positive survey ! we appreciate your business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
MP
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Margaret P.
Saint Charles, MO
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Breaks
Answer the phone
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 03/07/2018 09:33 AM

Thank you for your feedback. I apologize for the communication issue. We are in the process of updating our phone system. We hope your next experience will be a 5 star. 


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JM
JOHN MEYER
MJ
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Michael J.
Saint Charles, MO
2003 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service department!
Great service department!
Recommended
Bob R. from St. Charles Hyundai responded on 03/02/2018 05:00 AM

Thanks for the great positive review ! we look forward to your next service visit with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
Verified Customer
Saint Charles, MO
2016 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Software Update
Advisor worked through some issues to satisfy my concerns.
Recommended
Brad D. from St. Charles Hyundai responded on 03/01/2018 08:50 AM

Thank you for survey on your latest service trip to our dealership. We do apologize for the small inconveniences you experienced with us and we will be sure to correct these for your future services, Thank you and hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
Verified Customer
Saint Charles, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly staff
My recall situation was handled very efficiently. The staff was friendly and accommodating. I will return for future service.
Recommended
Brad D. from St. Charles Hyundai responded on 02/21/2018 07:48 AM

Thank you for the great five star survey. We appreciate all your continued business done with our dealership.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
TF
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Timothy F.
Saint Charles, MO
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Staff is friendly and up front about issues they find with your car. They explain any issues clearly and they are not happy unless you are happy.
Recommended
Brad D. from St. Charles Hyundai responded on 02/15/2018 10:27 AM

Thank you for the great five star survey on your recent service trip to our dealership.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
Verified Customer
O Fallon, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
D
D
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 02/06/2018 09:06 AM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JM
JOHN MEYER
DT
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David T.
Saint Peters, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Very helpful and polite
Chris was very polite and helpful. By understanding what i needed and helped me to understand what happened to my car.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 02/01/2018 02:15 PM

Thank you for the great feedback! If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JM
JOHN MEYER
AB
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Angelito B.
Saint Peters, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service (as usual)
The entire staff from the time I arrived to the time I left was extremely professional, courteous and friendly. The waiting area was comfortable and versatile ranging from just watching TV, reading or doing work (there are work areas with power and free wifi where you can set up and do work). The quality of the work was excellent and I could trust that the repair was done right. I highly recommend this dealer.
Recommended
KYLE W., Express Service Advisor from St. Charles Hyundai responded on 01/22/2018 05:38 AM

Thank you very much for the amazing review! We really do appreciate all the great things you said and the experience you had here. We hope to see you again and to continue the excellent service! Thank you again!

St Charles Hyundai Service, 

Kyle Woodworth 

Employees worked with
JM
JOHN MEYER
DO
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Deborah O.
Winfield, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Easy to schedule recalls
Had some current recalls on my vehicle and it was very easy to schedule maintainence with Mike on the phone. My mother was also bringing in her car for recalls and he was able to accomodate both of us. My recall called for an oil change but a sticker reminder for my next oil change was not provided. I also added wiper replacement on the day of which was nice but was much more expensive than if I would have done it anywhere else. Overall still very very happy with my experience. All staff was friendly and attentive.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 01/16/2018 07:31 AM

Thank you for the positive feedback! We look forward to see you for your next service.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JM
JOHN MEYER
CK
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Carol K.
Saint Charles, MO
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Accomadating
They did a very good job
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 01/11/2018 05:07 AM

Thank you for the positive feedback! We hope to make you next service visit a 5 star visit.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JM
JOHN MEYER
DS
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Dennis S.
Saint Charles, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Courteous, friendly, fast, willing to work with you.
Service completed on time as promised , and with a small discount to boot.
Recommended
Bob R. from St. Charles Hyundai responded on 12/22/2017 05:35 AM

Thank you for the great review,and mostly we appreciate your long time service with us.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
SN
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Sandi N.
Saint Peters, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service department
The staff was friendly, efficient and helpful
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 12/16/2017 10:07 AM

Thank you for the positive feedback! If there is anything else we can do for you please let us know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JM
JOHN MEYER
DP
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Diane P.
Florissant, MO
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Another excellent maintenance visit
St. Charles Automotive team diagnosed my concern and was fixed within a very reasonable amount of wait time. My vehicle was vacuumed and washed before being returned to me! Many thanks again to Bob Reck and the entire service team for breaking down the problem so understand what's happening in keeping my Santa Fe running. I have complete faith with the advise given when I come to the service department. Thanks again for a positive maintenance/service experience.
Recommended
Bob R. from St. Charles Hyundai responded on 12/11/2017 02:35 PM

Thanks again for your continued service with us,we greatly appreciate it !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
MG
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Megan G.
Saint Charles, MO
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great and timely service
Great company to purchase or service a vehicle
Recommended
Bob R. from St. Charles Hyundai responded on 10/24/2017 05:15 AM

Thank you for the great review and its always our pleasure to take care of you in a timely manner !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
Verified Customer
Saint Peters, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional service
Professional, caring, clean, timely business
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 10/23/2017 05:48 AM

Thank you for the positive 5 star review! If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JM
JOHN MEYER
KW
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Karen W.
Dardenne Prairie, MO
2013 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Nothing special
Expect it to be washed and vacuumed when returned to me. Never happens
Not Recommended
Bob R. from St. Charles Hyundai responded on 10/16/2017 05:41 AM

Thank you for the detailed survey. This information helps us serve you better in the future. I have noted your account to have vehicle washed on each service! We do greatly appreciate your business and the feed back!

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
NM
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Nancy M.
Wentzville, MO
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Efficiency, polite employees and promptness
Excellent service
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 10/14/2017 08:39 AM

Thank you for the great review! We appreciate your business. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JM
JOHN MEYER
SM
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Steven M.
Florissant, MO
2010 Hyundai Elantra To
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Botched repair on recall.
Repairs not done correctly, requiring a second 15 mile trip to have botched repair repaired.
Not Recommended
Bob R. from St. Charles Hyundai responded on 10/11/2017 05:41 AM

Thank you for reaching out to me on cruise control concern ,i look forward to getting it taken care of on friday ! i greatly appreciate your time and your business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
Verified Customer
St. Louis, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome service!
Keep up the good work!
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 10/06/2017 05:27 AM

Thank you for the great review! We look forward to see you for your next service!


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JM
JOHN MEYER
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