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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / JAMES POWERS
JP

JAMES POWERS

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1026 reviews)
69

Reviews of JAMES POWERS

CB
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Christina B.
Land O Lakes, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Always friendly and helpful! Never been turned away for same day service which is almost unheard of at dealerships. Love this service center!!
Recommended
JOHN W C. from Hyundai of Wesley Chapel responded on 07/02/2019 12:36 PM

Thank you so much for the 5 Star Review Christina! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employees worked with
JP
JAMES POWERS
Verified Customer
St. Augustine, FL
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Superb service.
Professional. Customer-centered.
Recommended
JOHN W C. from Hyundai of Wesley Chapel responded on 07/02/2019 03:56 AM

Thank you so much for the 5 Star review! We appreciate you taking the time to complete the survey and look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Employees worked with
JP
JAMES POWERS
EN
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Elisa N.
Lutz, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
Great service all around. James is the best
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 07/01/2019 02:54 AM

Thanks so much for your review, Elisa! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Wesley Chapel, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Department
Everyone is Great!
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 06/30/2019 11:32 AM

Thanks so much for your review! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
MZ
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Michael Z.
Tampa, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Dealer
Service done in a timely manner. Friendly staff.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 06/30/2019 11:34 AM

Thanks so much for your review, Michael! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
AD
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Assol D.
Dade City, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy customer
GOOD customer service
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 06/28/2019 10:18 AM

Thanks so much for your review! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
BS
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Barbara S.
Tampa, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
pleasant service personnel
Hyundai of Wesley Chapel Florida has a courteous service personnel staff. The service waiting area is pleasantly inviting.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 06/25/2019 05:32 AM

Thanks so much for your review, Barbara! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
JR
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John R.
Zephyrhills, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service visit
very friendly and efficient service. staff are very prompt and helpful. always have a great visit. we trust their service and advice.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 06/18/2019 03:55 AM

Thanks so much for your review, John! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
DS
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Dennis S.
Tampa, FL
2011 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Equus service
Service writers do a great job! James took good care of my needs.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 06/11/2019 04:04 AM

Thanks so much for your review, Dennis! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
RP
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Richard P.
Lutz, FL
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Both James P. and Keith the service manager were excellent
I had a situation that I was told it doesn’t happen very often they were had to have my engine replaced, although the process was long and took a while to get the new engine to the dealership and put in my vehicle, James did amazing job guiding me through the process and assuring me that everything would be OK, and Keith made sure to keep an eye on my vehicle throughout the process.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 06/08/2019 09:54 AM

Thanks so much for your review, Richard! Wonderful to hear James and Keith were great during your wait. We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
GP
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Gail P.
Zephyrhills, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First oil change since I purchased my car
It was a very easy process this was my first oil changed since I bought the car. The service man was very helpful. Very friendly inconsiderate. And the oil change was done in less than a half-hour.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 06/08/2019 05:16 AM

Thanks so much for your review, Gail! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
JS
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Jay S.
Wesley Chapel, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always Great Service
James Powers is an asset to the service department.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 06/08/2019 05:12 AM

Thanks so much for your review, Jay! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
San Antonio, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Blank
No sales people when I was there
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 06/06/2019 12:00 PM

Thanks so much for your review! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
CH
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Claudette H.
Land O Lakes, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Waiting Room
As usual the waiting room was clean and supplied with reading materials. The service was prompt and staff was professional and personable.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 06/05/2019 12:15 PM

Thanks so much for your review, Claudette! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
EH
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Everett H.
Zephyrhills, FL
2016 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Convenient
Convenient
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 06/05/2019 04:12 AM

Thanks so much for your review, Everett! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Wesley Chapel, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly customer service
The staff is friendly, honest and helpful.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 06/05/2019 03:06 AM

Thanks so much for your review! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
MB
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Michael B.
Tampa, FL
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good work
Friendly service and expert work.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 06/05/2019 03:07 AM

Thanks so much for your review. Michael! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
NS
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Nicole S.
Zephyrhills, FL
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/31/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Waiting area needs upgrade!
Please upgrade the terrible seating in the waiting area. Chairs are not comfortable and falling apart! We still love our Hyundai!
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/31/2019 01:43 PM

Thanks so much for your review, Nicole! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
AW
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Adrienne W.
Wesley Chapel, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
/
/
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/29/2019 07:56 AM

Thanks so much for your review, Adrienne! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
RL
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Robert L.
Land O Lakes, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service personnel are very good.
Possibly doubt there is a difference one dealership to another.
I do like the Hyundai automobile.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/25/2019 06:18 AM

 

Thanks so much for your review! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
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