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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / JAMES POWERS
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JAMES POWERS

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1026 reviews)
69

Reviews of JAMES POWERS

Verified Customer
Land O Lakes, FL
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thanks for a great visit
Thank you
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 04/22/2019 03:50 AM

Thanks so much for your review! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
WS
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William S.
Lutz, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I appreciate James taking the time to explain my service on my car and answer my questions.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 04/19/2019 05:34 AM

Thanks so much for your review, William! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
KD
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Kerry D.
Shady Hills, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service Department
The service department is outstanding . Never try to sell you more than needed .
On time and keep you posted if any changes. They go above and beyond.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 04/19/2019 05:35 AM

Thanks so much for your review, Kerry! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
TW
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Tracy W.
Land O Lakes, FL
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
WHY
This is my 5th Hyundai and I have had them all serviced here. Great Place and Staff!!!
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 04/17/2019 11:32 AM

Thanks so much for your review, Tracy! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Oldsmar, FL
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
S wilder
Very efficient service
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 04/14/2019 01:37 PM

Thanks so much for your review! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
JR
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James R.
San Antonio, FL
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Communications
I made an appointment for the recall fixed and felt that it would only take an hour or two. But after the first hour I was told the parts would not be available till Thursday. On Thursday I received the update that the parts would not be available to the next week. On Thursday On Thursday of the second week I was told that they were not sure when the proper parts would be available. I was not pleased with a 10 day waiting period. A free vehicle was provided but I prefer my car which got twice the mileage.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 04/14/2019 01:39 PM

Thanks so much for your review, James! We appreciate you and hope to see you again soon!

J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
BL
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Bonnie L.
Wesley Chapel, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great dealership
Friendly and quick!
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 04/10/2019 07:46 AM

Thanks so much for your review, Bonnie! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
SM
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Stan M.
Tampa, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
James the service advisor was very helpful and understanding. He took my concerns seriously about the car and took care of it. Again great service.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 04/08/2019 02:56 PM

Thanks so much for your review, Stan! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Zephyrhills, FL
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very pleasant and efficient personnel
everything well laid out and explained, great experience every time vehicle is serviced.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 04/06/2019 08:18 AM

Thanks so much for your review! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
AB
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Allen B.
Dade City, FL
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Excellent.
Great service personnel. Quality service. Poor conditions in the waiting room.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 04/06/2019 08:40 AM

Thanks so much for your review, Allen! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
MM
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Mika M.
Wesley Chapel, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very nice people
From beginning to end, pleasant people, comfortable atmosphere, cool coffee machine, snacks and wifi.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 04/06/2019 09:01 AM

Thanks so much for your review, Mika! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Brandon, FL
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent, very professional
Excellent as always
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 04/01/2019 11:28 AM

Thanks so much for your review! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
MF
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Michael F.
Riverview, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
always a great experience going for service and alway very friendly.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 04/01/2019 03:12 AM

Thanks so much for your review, Michael! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
KS
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Katherine S.
Gibsonton, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Customer Service
I purchased my Hyundai at another dealership and was unimpressed with the Service Dept from the beginning. My trunk latch broke late on a Friday. I called the service dept at the place of purchase and was told they couldn’t look at my car until the following Tuesday. I then called Wesley Chapel Hyundai who were also busy for the weekend, but w they were concerned about my situation and told me to bring it in the following day and they would take care of it. I was treated like their best customer from my first call to the end of my experience with them. Fast, friendly, organized and accommodating service staff. Awesome experience. I can’t thank them enough and I will never go back to my place of purchase.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 03/30/2019 05:23 AM

Thanks so much for your review, Katherine! Wonderful to hear thanks so much. We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
AB
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Alberto B.
Land O Lakes, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Easy transaction
Thank you James for getting my car done in a timely manner.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 03/30/2019 05:24 AM

Thanks so much for your review, Alberto! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
SB
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Susan B.
Land O Lakes, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sue B
Always professional and very polite which is why I always have my work done at the dealership.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 03/28/2019 12:54 PM

Thanks so much for your review, Susan! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
RM
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Robert M.
Odessa, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Department.
The customer service we received on our last visit to the service department was excellent.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 03/27/2019 10:42 AM

Thanks so much for your review, Robert! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
SM
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Scott M.
Lutz, FL
2014 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I was very happy with the service department taking care of my problem
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 03/27/2019 10:43 AM

Thanks so much for your review, Scott! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Land O Lakes, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast, friendly service.
Good service.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 03/27/2019 05:45 AM

Thanks so much for your review, Melissa! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
AB
gravatar
Alan B.
Zephyrhills, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Alan B.
Just an easy going place to go to.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 03/20/2019 11:48 AM

Thanks so much for your review, Alan! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
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