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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / JAMES POWERS
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JAMES POWERS

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1026 reviews)
69

Reviews of JAMES POWERS

PF
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Patrick F.
Zephyrhills, FL
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding Service Mgr
The day after my oil change Ihere was oil on my garage floor (just like previous oil change). I called John Little service mgr. he sent a service tech to my home left a loner car fixed the problem detailed the car and returned the car same day. No one could have asked for more, professional. You have an asset in Mr Little, he retained me as a customer.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/29/2018 05:48 AM

Thank you for your response, Patrick! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
MG
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Michelle G.
Saint Petersburg, FL
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy and good customer service
Its not complicated to get what you need and they care about their customers
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/28/2018 02:20 PM

Thank you for your response, Michelle! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
MM
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Marilyn M.
Wesley Chapel, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
Great
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/28/2018 02:17 PM

Thank you for your response, Marilyn! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Wesley Chapel, FL
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent service
on time & no waiting....
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/25/2018 01:26 PM

Thank you for your response, Richard! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
EN
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Eliana N.
Land O Lakes, FL
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome Service!
Great service! Only complaint is the wait time, however, understandable as there are a lot of customers every time I go.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/25/2018 01:16 PM

Thank you for your response, Eliana! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
LT
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Louise T.
Dade City, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Customer service
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/25/2018 12:30 PM

Thank you for your response, Louise! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
JS
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Jay S.
Wesley Chapel, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service always from James Powell
I trust John so much that I will leave my car and say do what needs to be done and he never does anything not needed.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/24/2018 03:37 AM

Thank you for your response, Jay! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
MG
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Michael G.
Spring Hill, FL
2017 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
This is a crap way to treat someone who has paid for 7 or 8 dif cars from you.
All the rubber was taken off the 2 front tiers to the metal cord . He said it was not the tiers it was the alignment and that was done by you 3000 miles ago. If that is the case then you owe us 280.00 for 2 new tiers. And he said that if it was the tiers he said its not your fault in any way and we have to take it up with the tier company witch tells me you don't back up anything the car was made with. We made them give us the tiers and told them before hand . We had to go back because they did not put them in the trunk . After buying 7 or 8 cars from you in the past 6 years why would I ever want to buy another from you ever again. My wife feels belittled every time she ever steps foot on your lot for service and so I need to always for her. It took 180 days just to fix a phone volume problem because they told her over and over again its her phone not the car . I finally had to go and tell them and it was fixed in 3 minuets because it was a setting on the car.
Time will tell if the same thing happens again . If my wife did not turn her car on and happened to need air in one of the tiers and see how bad it was she may have died coming home that night on the Suncoast going 60 or 70 miles per hr. with both tiers blowing out and shredding at the same time .

Why should I ever buy another car form you ever again if this is the way we have been treated since your old Business manager left your company .
Not Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/24/2018 07:22 AM

Thank you for your response, Michael! We appreciate your business and feedback :) I totally apologize for the tire issue you are having. I am currently looking into the situation to see what we can do to assist and I apologize we forgot to place them in the trunk for you and that you had to return. Please reach out to me if you have more information related to the tires and what happened with them thats not notated on the repair orders I have. I hope James was great to you personally and hope he provided you with 5 star service, this survey does reflect him personally. Let me see what I can come up with and I will be in touch. My contact info is below if you would like to email me additional information regarding the tire issue.



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
AB
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Amy B.
Dunedin, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and Friendly
The service department was fast, friendly and helpful. I will be sure to schedule here again
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/23/2018 12:10 PM

Thank you for your response, Amy! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
BN
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Britta N.
Greater Carrollwood, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Fast and friendly service can't be beat!
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/21/2018 03:29 AM

Thank you for your response, Britta! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
CC
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Catherine C.
Land O Lakes, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Great service thank u
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/13/2018 12:04 PM

Thank you for your response, Catherine! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
DW
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Donna W.
Zephyrhills, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Super
I love this dealership because everyone is always on top of everything and I like the people.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/10/2018 11:52 AM

Thank you for your response, Donna! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
ST
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Steven T.
Tampa, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
I will always bring my Hyundai to Wesley Chapel for major service and maintenance. Best dealership service in the area. Even if I do drive up from central Tampa. Worth the time to get things done right with no hassle and no pressure to do other services I can do myself.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/10/2018 09:09 AM

Thank you for your response, Steven! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
CV
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Charles V.
Hernando, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
excellent
very good
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/09/2018 10:28 AM

Thank you for your response, Charles! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
SM
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Suzanne M.
Dade City, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great dealership!
This is my 4th Hyundai, and I’ve always had great service from the folks at Wesley Chapel Hyundai.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/08/2018 03:09 AM

Thank you for your response, Suzanne! We appreciate your business and feedback :) wonderful to hear!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
RB
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Rhonda B.
Land O Lakes, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and Promt
I am pleased with the service I have received
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/07/2018 11:33 AM

Thank you for your response, Rhonda! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
MM
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Melissa M.
Tampa, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Fast and informative. Contacted me as soon as they were finish.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/07/2018 03:53 AM

Thank you for your response, Melissa! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Wesley Chapel, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/03/2018 11:23 AM

Thank you for your response! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
Verified Customer
Zephyrhills, FL
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
They did most of
They did the recall washed the car did not vacuum as they said lounge had no water available or pop corn
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 05/02/2018 10:14 AM

Thank you for your response! We appreciate your business and feedback :) I apologize we missed the vacuum. Please feel free to bring it back to us so we may get that done for you! 



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
MS
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Maysara S.
Wesley Chapel, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Convenient nice & clean
Friendly Professional staff, courteous, on time and the place is clean
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 04/28/2018 05:13 AM

Thank you for your response, Maysara! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JP
JAMES POWERS
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