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SureCritic / Hyundai Dealer / Eckert Hyundai / JAKE RITTER
JR

JAKE RITTER

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(891 reviews)
87

Reviews of JAKE RITTER

MH
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Melanie H.
Denton, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Well done
?
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/14/2019 02:37 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
Verified Customer
Denton, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome service
Always the best service you can get.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/14/2019 01:30 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
KR
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Kevin R.
Denton, TX
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
The one saving grace of my Hyundai experience.
Fenton Hyundai sold me a car that "was lucky to make it here safely" per the words of the great technicians of Eckert Hyundai. I've had several issues with the car so far unfortunately. But these guys at Eckert Hyundai were really a saving grace, because they fixed all the problems that Fenton created, and Eckert hasn't charged me a penny. These guys really know how to treat their customers, and I will definitely be back time and time again, because their service just can't be matched. Thank you Eckert Hyundai for keeping me safe and confident in my vehicle!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/10/2019 01:47 PM

Mr. Reaves,

 Thank you for the great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
DB
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Donald B.
Lewisville, TX
2016 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Frendly & Great Service
My wife & I both drive Azeras. We took both cars in for the Texas required annual inspection (in order get 2020 license sticker). They had no notice & they had us back on the road in an hour & a half. Great service!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/04/2019 12:55 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
LW
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Lynne W.
Justin, TX
2017 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Loyal Customer
Eckert Hyundai is a dealership that makes us loyal customers!
Not Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/02/2019 08:13 PM

Thank you Lynne

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
BP
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Brad P.
Flower Mound, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Consistent superb service with a genuine approach to customer satisfaction.
Don and his service team deliver great service and solutions. Eckert Hyundai is a small to medium size dealership but out performs the
800 lb gorilla dealerships with a focus on customer service, customer experience, and customer care.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/01/2019 05:27 PM

Brad that is very kind of you sir. Thank you for the 5 star review. 

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
Verified Customer
Corinth, TX
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
The ability to schedule a time that worked well for me and the service was completed timely.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/01/2019 11:55 AM

  • Thank you 
Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
DL
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Donna L.
Krugerville, TX
2004 Hyundai Tiburon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great People
Great people great parts department
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/02/2019 05:19 AM

Thank you Donna. Enjoy your new Tuscon.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
SS
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Sharon S.
Denton, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Best customer service
Friendly, courteous staff.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/31/2018 02:41 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
VR
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Vivek R.
Trophy Club, TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service Department
I go to Eckert Hyundai to have my all three Sonata's serviced. The staff is very helpful and complete the service within the specified time period.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/30/2018 08:03 AM

Thank you for the great review. 

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Lewisville, TX
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
...
....
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/28/2018 06:43 PM

Thank you 

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Coppell, TX
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Always takes care of my vehicles as needed and timely.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/28/2018 07:55 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Lewisville, TX
2018 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
.
.
Not Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/26/2018 08:23 AM

Thank you


Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
JC
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Jason C.
Lafayette, LA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome!
These guys are awesome and always let you know what’s going on. The most honest dealership I’ve ever been to and I don’t ever want to change either.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/26/2018 08:22 AM

Thank you Jason, you are the best.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
SW
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Sandra W.
Denton, TX
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
My car was serviced in a timely manner. Everything looks good!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/26/2018 08:21 AM

Thank you for the 5-star review

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Pilot Point, TX
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Satisfied customer
Friendly staff, quick service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/25/2018 05:23 AM

Thank you 

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Frisco, TX
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Service is excellent and personnel are very friendly and courteous.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/21/2018 07:39 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Roanoke, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service performed as requested. Thank you.
Great job!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/17/2018 09:55 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Krum, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change
friendly, efficient in and out
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/14/2018 06:43 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RL
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Rose L.
Little Elm, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
The service department people are very helpful
Service department people are very helpful and pleasant
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/14/2018 06:43 AM

Thank you so much for the kind words.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
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