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SureCritic / Hyundai Dealer / Eckert Hyundai / JAKE RITTER
JR

JAKE RITTER

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(891 reviews)
87

Reviews of JAKE RITTER

LJ
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Larry J.
Trophy Club, TX
2005 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
State Inspection
The state inspection and oil change were done in a timely manner.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/12/2018 12:31 PM

Thank you Sir.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Denton, TX
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
As always a good experience with Eckert service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/12/2018 05:34 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
ZT
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Zdravko T.
Little Elm, TX
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome
My service advisor Jake was amazing
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/11/2018 12:44 PM

thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
CH
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Chesley H.
Corinth, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great service and great people.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/10/2018 05:22 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Lewisville, TX
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Job was completed in a timely manner
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/10/2018 05:19 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
Verified Customer
Roanoke, TX
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and Thorough
Went in for a routine service. They were prompt and courteous.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/23/2018 05:02 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RM
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Robert M.
Sanger, TX
2008 Hyundai Tiburon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Can do shop.
We have been driving Hyundai since 2001. All from Eckert. If they still sold vans I would have an Entourage. I have a 2008 Tiburon with 240,000 mile, Eckert has done 95% of maintenance. but that has been a radiator and a 02 sensor. That is all for 240000 mile.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/21/2018 02:53 PM

Thank you sir.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RD
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Robert D.
Flower Mound, TX
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick Service with a Smile
Last visit for an oil change and recall service, both were completed and the car ready to leave in 20 minutes.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/20/2018 04:05 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
BP
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Brad P.
Flower Mound, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
End 2 End great service! positive experience! Managed cost!
Don and his service team continue to deliver reliable, accurate, and transparent service and repair. Don and his team provide timely updates and status as the work is being performed.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/19/2018 05:58 AM

Thank god for our girls sir, Brad you are a pleasure to deal with,
have a great Thanksgiving.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
GJ
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Gary J.
Double Oak, TX
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
On time. Great service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/19/2018 05:58 AM

Thank you 

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Coppell, TX
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
5-Star Service
Eckert Hyundai always has prompt, fast, and courteous service from all employees when we take our Hyundai Sonata to this dealership for service. :-) We are continue to be satisfied customers!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/19/2018 05:59 AM

Thank you sir

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Coppell, TX
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service!
Always do a thorough job when working on my vehicles.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/15/2018 04:26 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
TM
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Timothy M.
Coppell, TX
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great, fast service
They always do a great job with service. I'm always amazed at how far they are as well. Highly recommend.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/15/2018 01:49 PM

Thank you for the great survey

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
KO
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Ken O.
Denton, TX
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome
All the staffs here are always ready to go beyond and above to me their customers happy, they always takes good care of me and my cars. Highly recommended!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/15/2018 08:08 AM

Ken, You are the best thank you for your great comments.
Tell your sister thank you for her service to the country sir.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Flower Mound, TX
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
85K Service
The service went well. Simple oil + filter and multi-point inspection.
No hu-hu, Lulu.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/15/2018 05:43 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Krum, TX
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice place
They got me in and out very quickly
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/14/2018 01:47 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JM
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Jack M.
Argyle, TX
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
1st Oil change
Oil change was fast & staff was friendly
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/12/2018 10:03 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
YK
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Yvonne K.
Shady Shores, TX
2018 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and courteous service
X
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/12/2018 05:58 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RK
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Robert K.
Lewisville, TX
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
HYUNDAY 75,000 SERVICE
GREAT. They did all I wanted and checked everything I was concerned about for winter operations. New wipers made a significant difference in cleaning the windshield. SUPER.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/12/2018 06:00 AM

Thank you, always a pleasure to assist you sir.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DB
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Darrin B.
North Richland Hills, TX
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service crew!
Jake has taken such good care of me and my vehicle.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/09/2018 06:36 AM

Thank you sir!

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
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