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SureCritic / Hyundai Dealer / Eckert Hyundai / JAKE RITTER
JR

JAKE RITTER

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(891 reviews)
87

Reviews of JAKE RITTER

MW
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Margo W.
Dallas, TX
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous Service
Your service team is amazing! Changed my oil and washed my car! I really felt cared for as a customer!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/01/2018 05:31 AM

Thank you Ms. Walker

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Frisco, TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Fast, friendly and efficient, what a great combination. Have been coming to Eckert for years, always a pleasant experience.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/01/2018 05:30 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
CB
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Cindy B.
Sanger, TX
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly helpful place
Empoyees all of them
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/31/2018 09:57 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
SO
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Susan O.
Sanger, TX
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Job
Thanks for great job.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/26/2018 05:38 AM

Thank you Susan!

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
YB
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Yolanda B.
Denton, TX
2017 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Acceptable
It was faster than expected.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/22/2018 01:28 PM

Thank you for the good survey

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JO
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Jane O.
Frisco, TX
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
The service area is tremendous. They are efficient and work is done to perfection.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/19/2018 07:15 AM

Thank you so much for the great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JL
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John L.
Denton, TX
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Simply the peolpe
Came in unannounced to fix a problem with my son's car I just bought. Wipers not working and it was pouring!
In and out on a sat. morning in 90 minutes.
Thanks john
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/18/2018 09:57 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
TD
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Terra D.
Denton, TX
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick service!
They were able to service my car very quickly!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/18/2018 09:56 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
NS
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Nancy S.
Flower Mound, TX
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service statff
Service completed in a timely manner by friendly and helpful staff.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/16/2018 06:00 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
TW
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Thomas W.
Corinth, TX
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Great service at a fair price and kind people!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/13/2018 11:57 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
RL
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Regina L.
Denton, TX
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I requested them to wash my car also, since we had just came back from Branson, Missouri and the car was filthy.
I was told “no problem” and they did a wonderful job. Thank you!!!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/09/2018 04:30 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
RB
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Rolf B.
Lantana, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great experience!
Always friendly and fast! Car detailing was excellent!!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/08/2018 06:43 AM

Thank you for the five-star review

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
SC
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Sharon C.
Corinth, TX
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
OIL CHANGE
Always friendly.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/02/2018 02:14 PM

Thank you  for the great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
CN
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Charles N.
Denton, TX
2018 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
required title
see previous comments
Not Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/29/2018 07:13 AM

Mr. Newcomer,

  I apologize sir, we should have communicated this better. I have trained my personnel to always check and see if tires have a lower tread in front then in the rear then rotate them. If there is no advantage to the customer, explain that to them and if they still want them rotated, do so.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Coppell, TX
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Warranty Work
Always resolved the problem and the people are great.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/25/2018 03:34 PM

Thank you for the 5-star survey

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
CH
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Carolyn H.
Little Elm, TX
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
State Inspection
Appt was on time. Friendly & professional staff.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/25/2018 03:34 PM

Thank you for the great survey

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DM
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Darrel M.
Denton, TX
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service advisors
You have the best sevice advisor team ever.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/25/2018 05:45 AM

Thank you for the great comment.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Krum, TX
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service is amazing
They are the best.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/24/2018 05:13 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Melissa, TX
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service!
I brought my 2017 Tucson in for routine service and to diagnose & repair the A/C. Prior to the visit, I had been stressing over what the A/C repair would cost and how much it was going to cost, if it was out of warranty. The service advisor told me there was a recall out for the A/C, and that they had the parts to perform the repair. A couple of hours later, I was on my way with a cold-blowing A/C, and out only the cost of the oil change. I slept better that night.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/20/2018 10:12 AM

Thank you so much for the great review

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
SS
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Sonja S.
Aubrey, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Survey
Friendly.
Gets the job done (Fixes issues).
Nice and clean waiting room/restrooms.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/20/2018 10:12 AM

Thank you for the Great review.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
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