Business Solutions
SureCritic / Hyundai Dealer / Eckert Hyundai / JAKE RITTER
JR

JAKE RITTER

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(891 reviews)
87

Reviews of JAKE RITTER

Verified Customer
Lewisville, TX
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!!!
My service appointment was handled quickly and the staff was professional...
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/04/2018 01:22 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
WT
gravatar
Wanda T.
Colleyville, TX
2011 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
personalization
They are always on time when you schedule your appointment
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/04/2018 04:43 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
gravatar
Donald H.
Denton, TX
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Super Service
Arrived a little early for appointment on a holiday and was taken in right away. The wait time was less than one hour. Am very very pleased.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/31/2018 03:30 PM

Thank you sir

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
LW
gravatar
Lynne W.
Justin, TX
2017 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy customer
Excellent customer service as usual!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/30/2018 05:58 AM

Thank you, i am happy you love your new car.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
MM
gravatar
Michelle M.
Denton, TX
2013 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Too long
Friendly
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/28/2018 06:19 AM

Ms. Membrez, 

  Please feel free to come by at any time, i would definitely like to look and see if there is a leak or if my technician just missed the concern. i will have my team wash and vacuum your car for free at this time for your inconvenience. if you would like to wait until your next oil change i will comp that as well. It is not our practice to leave things half done and i apologize. That should not happen.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
PD
gravatar
Patricia D.
Denton, TX
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
Friendly, efficient, keeps appointment times, easy to make an appointment. Did not have long wait.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/28/2018 06:11 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
JH
gravatar
Jay H.
Lewisville, TX
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service Continues
I continue to enjoy excellent service at Eckert Hyundai. From routine maintenance to ordering parts I would not go anywhere else.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/24/2018 12:45 PM

Thank you Mr. Hilton

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
CH
gravatar
Carolyn H.
Little Elm, TX
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional & Courteous Staff
Friendly staff, on time for scheduled appointment, thorough explanation of service provided & accurate billing.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/23/2018 04:25 PM

Thank you, very kind words.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
DH
gravatar
Debra H.
Double Oak, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
always considerate and on time
I always feel like I'm heard and important with the service department.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/21/2018 06:49 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Lewisville, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
Every one is professional and friendly.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/17/2018 04:27 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
GB
gravatar
George B.
Lewisville, TX
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy in and out
Routine service...fast and fairly priced
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/15/2018 05:03 AM

Thank you, Mr. Borkel

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
PB
gravatar
Pam B.
Pilot Point, TX
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
As always, service was great and fast! Oil change, in and out within 30 mins!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/12/2018 07:53 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JH
gravatar
Jonathan H.
Denton, TX
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Simple and quick service
Overall very good. The only thing that the previous Hyundai dealer offered that was missing here was a free car wash with every service but Eckert is a little less expensive.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/11/2018 10:24 AM

Thank youDon WheelerFixed Operation Manager940-243-6208

Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
DJ
gravatar
David J.
Flower Mound, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Eckert Hyundai - Great Dealer
Service department always does a great job. While having the oil/filter changed on my 2012 Sonata Limited 2.0T I decided to test drive the 2018.

Should have skipped the oil/filter change and saved a few bucks as I’m now the owner of a 2018 Sonata Limited 2.0T.

Bought it from the same salesman I bought the 2012.

Hence the title of my review.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/09/2018 01:05 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
AB
gravatar
Aimee B.
Cross Roads, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly and fast
All staff were very friendly and helpful. Service was done promptly.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/04/2018 10:21 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
AA
gravatar
Allan A.
Denton, TX
2014 Hyundai Santa Fe S
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
They're always nice but I've been 3 times in 2 months and my car is still having the same issue.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/01/2018 03:21 PM

Mr. Amerine,

 Please by all means, bring your vehicle in so we can figure out whats going on. We don't want you to have any concerns, when you leave. 
Give me a call so we can get you set up and lets get this healing process started for you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
RO
gravatar
Rigoberto O.
Celina, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service As Always
Excellent Service As Always. Friendly Staff.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/01/2018 01:29 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
BW
gravatar
Barbara W.
Aubrey, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Call back for certain items
All call back items were fixed.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/30/2018 12:27 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
Verified Customer
Lewisville, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Awesome service as always!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/19/2018 04:50 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Krum, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
sandra williamson
I have always had the service I expect with friendly, efficient persons at Eckert.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/19/2018 01:14 PM

Thank you for the great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.