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SureCritic / Hyundai Dealer / Eckert Hyundai / JAKE RITTER
JR

JAKE RITTER

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(891 reviews)
87

Reviews of JAKE RITTER

LL
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Lynn L.
Valley View, TX
2017 Hyundai Santa Fe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
sakes deoartjebt excellent-service stinks
Tried to charge for something that wasn't broken
Not Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/30/2017 03:18 PM

Ms. Lundgren,

  I don't know what happened, your vehicle appears to be under warranty. Please call me. I do apologize for any discreapencies, I will get it fixed.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Denton, TX
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
As always, fantastic service.
The guys in the garage are welcoming and engaging. Never a problem with a person or the end result, I just don't think that when I am the first car in the shop at 7am that it should take nearly 2 hours to do a safety inspection and replace 2 tires.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/26/2017 11:39 AM

I understand Mr. Overlander, I will address your concerns at our weekly meeting.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Lantana, TX
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service, timely, explains the service being done.
Friendly, professional, on time and great service!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/24/2017 06:57 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Flower Mound, TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Dealership
I wish the dealership was closer to my home or I would use them all the time!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/21/2017 04:39 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
JW
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James W.
Denton, TX
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Problem solved!
Excellent service in a timely manner!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/20/2017 04:02 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
KJ
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Kevin J.
Carrollton, TX
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
kevin
Worth my long drive from carrollton
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/20/2017 04:02 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
SD
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Stephen D.
Denton, TX
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick oil change
Great staff and always looking out for you
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/17/2017 08:59 AM

Thank you, 

You both are awsome. 


Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RH
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Ronald H.
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy in and out. Friendly staff.
Easy in and out. Friendly staff
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/15/2017 12:05 PM

Thank you


I will look into the extended time to service.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Corinth, TX
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly staff. Good service.
Good experience.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/14/2017 06:41 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
TC
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Terri C.
Haslet, TX
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Easy, quick and good work
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/13/2017 12:27 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
JD
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Jarrett D.
Lewisville, TX
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Work completed in timely manner
Great service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/12/2017 01:17 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Denton, TX
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
Excellent and quick service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/10/2017 09:36 PM

Thank you 

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
SS
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Sharon S.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Thank you for getting me in early and having it finished quickly.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/08/2017 05:49 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
HW
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Herbert W.
Denton, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Kudos to Eckert
Just a recall on seatbelts but the appointment was easily made and I was in and out efficiently.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/08/2017 11:04 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
MR
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Maria R.
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Car Service
Prompt and thorough
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/06/2017 06:57 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Denton, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
They did a great job! Fast, Friendly and very courteous.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/02/2017 10:58 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Argyle, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service Department
Eckert Hyundai has the most professional, courteous and efficent service department we've experienced.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/02/2017 07:12 AM

Thanl you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
CM
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Christopher M.
Lewisville, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
19300 service
Very supportive
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/30/2017 01:47 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
DB
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Daniele B.
Corinth, TX
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Speedy service
Went in for an oil change without an appointment and they took care of me right away.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/26/2017 07:53 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
FC
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Frank C.
Denton, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Highly satisfied.
See previous page comment
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/26/2017 05:22 AM

Thank you Mr. Connor

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
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