Business Solutions
SureCritic / Hyundai Dealer / Lee Johnson Hyundai of Everett / James Woll
avatar

James Woll

Service Advisor
Lee Johnson Hyundai of Everett
James is one of the originals, having been at the dealership since 2017. From drop off to pick up, you are in the best of hands with James. And if you feel your vehicle's repair is a mystery, James is a big Scooby Doo fan, so you know it'll be solved!
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(983 reviews)
84

Reviews of James Woll

Verified Customer
Lake Stevens, WA
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
I made an appointment for Oil change and no extended wait time. I like the that I didn’t had to spend a part of my day off waiting.
The service was exceptional
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 02/03/2022 07:16 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
Verified Customer
Marysville, WA
2008 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Always happy with service department
I have always had service for my car done through Hyundai of Everett from the time that I bought the car brand new in 2008 to the present. Service personnel have always been professional and courteous. I highly recommend Hyundai of Everett!
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 01/24/2022 07:14 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
CL
gravatar
Carl L.
Everett, WA
2000 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/26/2021
Service Type: Maintenance
verified customerVerified Customer
8
Category: Service
Used 2000 Hyundai Accent L
Bought the car Thanksgiving 2021. Needed to get the car thoroughly inspected. I was given a break down of what needs to be done short term and long term.
Totally appreciated the the friendly service. I have all confidence that my car, all be it used will be taken good care of from here on out by Lee Johnson Hyundai of Everett.
Thanks
Carl
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 12/27/2021 08:45 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
Verified Customer
Everett, WA
2019 Hyundai Kona
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/17/2021
Service Type: Repair
verified customerVerified Customer
8
Category: Service
Pain of getting new battery
They did what they had to do
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 11/17/2021 12:05 PM

 

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
avatar
James Woll
Service Advisor
SA
gravatar
Shannon-Lee A.
Marysville, WA
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Full service car maintenance
Another Exceptional experience at Hyundai of Everett (Lee Johnson). Our service advisor, James Woll makes us feel right at home & we know if anything may arise, he will make sure to take care of things & make us aware of any possible issues! Love the honesty & integrity we get with James & the crew at the service department. James is always making sure we are 100% comfortable & aware of everything going on for the days repairs or maintenance! Always happy to know that when our car is ready to go, we have NO Worries to leave & everything is Great! Thank you, Lee Johnson Hyundai of Everett & especially James Woll, for taking Excellent care of our car care needs & Always being an Honest person! We truly appreciate it! Thanks for keeping us all safe!
Allen family
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 11/01/2021 05:53 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
avatar
James Woll
Service Advisor
RR
gravatar
Robert R.
Arlington, WA
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great recall visit
Went there for a recall. Got in on time and out in about 20 minutes. Great service!
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/26/2021 02:20 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
SH
gravatar
Steve H.
Everett, WA
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent service
Everyone was very friendly and professional.
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/25/2021 06:56 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
RH
gravatar
Ronda H.
Everett, WA
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service
I had a great visit with service!
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/11/2021 06:55 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
Verified Customer
Monroe, WA
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Oil change
Great experience. Great service.
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/07/2021 11:51 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
Verified Customer
Sultan, WA
2017 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2021
verified customerVerified Customer
10
Category: Service
Thank You
After speaking to Manager and understanding the struggles we are experiencing around the globe with labor shortages, etc. It is taking longer for appointments. That makes it hard on all of us as customers expecting quick turn around on warranty repairs.
Employees worked with
avatar
James Woll
Service Advisor
Verified Customer
Sultan, WA
2017 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2021
verified customerVerified Customer
10
Category: Service
Thank You
After speaking to Manager and understanding the struggles we are experiencing around the globe with labor shortages, etc. It is taking longer for appointments. That makes it hard on all of us as customers expecting quick turn around on warranty repairs.
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/04/2021
Service Type: Repair
6
Category: Service
Warranty Repair
Three weeks to get appointment for warranty repair and no loaner offered is unacceptable. Once I got to the shop everything went perfect as usual. The service people here are world class and I do not trust taking my car anywhere else.
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/04/2021 08:42 AM

 

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com

CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/04/2021 10:57 AM

Thank you Lawrence ... 

Cliff Hutton 

Employees worked with
avatar
James Woll
Service Advisor
DR
gravatar
Deborah R.
Snohomish, WA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2021
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Great service as usual
Always professional, courteous and most importantly value my time as they always are so quick to return my vehicle. Great job!
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/16/2021 07:05 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
Verified Customer
Lake Stevens, WA
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Good friendly service
I got there late but they accept my suv anyway. So in my book that is good.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/06/2021 02:22 PM
Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 
Employees worked with
avatar
James Woll
Service Advisor
Verified Customer
Mill Creek, WA
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and Helpful
We have had a great experience here. Everyone we have worked with has been friendly and helped us with all of our needs
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/19/2021 08:33 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

 

 

Employees worked with
avatar
James Woll
Service Advisor
SC
gravatar
Shawn C.
Granite Falls, WA
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine oil change
Very honest with there repairs and communicating what they found
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/19/2021 08:32 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

 

 

Employees worked with
avatar
James Woll
Service Advisor
RR
gravatar
Russell R.
Marysville, WA
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/27/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Service recall & oil change
Good experience!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/28/2021 08:24 AM

 

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
SA
gravatar
Stanley A.
Renton, WA
2011 Hyundai Elantra Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service at Everett Hyundai
Highly recommended facility.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/22/2021 06:59 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
CD
gravatar
Christian D.
Everett, WA
2015 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/14/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service that others should strive to provide
Your staff is your greatest asset. Customer service is exceptional. From check in to pickup, staff took the time to explain everything they were doing and what follow up they would provide.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/14/2021 09:13 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
Verified Customer
Bothell, WA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service!
Yop notch service even on a Saturday. The staff was well organized and got my recall done quickly.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/03/2021 11:19 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
AB
gravatar
Aileen B.
Granite Falls, WA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Service
James the service write is amazing. He does go above the call of duty.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 05/10/2021 07:32 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.