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SureCritic / Hyundai Dealer / Lee Johnson Hyundai of Everett / James Woll
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James Woll

Service Advisor
Lee Johnson Hyundai of Everett
James is one of the originals, having been at the dealership since 2017. From drop off to pick up, you are in the best of hands with James. And if you feel your vehicle's repair is a mystery, James is a big Scooby Doo fan, so you know it'll be solved!
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(983 reviews)
84

Reviews of James Woll

CC
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CHERYL C.
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thank you!
Always a good job!
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 03/21/2016 12:13 PM

Thank you

Employees worked with
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James Woll
Service Advisor
MK
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Michael K.
2013 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/19/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service team
Excellent service department
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 03/21/2016 07:17 AM

Thank you for your feedabck back please do we will get you taken care of.

Employees worked with
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James Woll
Service Advisor
Verified Customer
2016 Hyundai Elantra Gt
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
Very nice and listen
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 02/29/2016 06:57 AM

Thank you for your response

Employees worked with
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James Woll
Service Advisor
JB
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JACQULINE B.
Snohomish, WA
2004 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
The best service. Most trusted dealership.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 02/02/2016 12:46 PM

Thank you for coming to us for your service needs

Employees worked with
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James Woll
Service Advisor
Alex C.
Edmonds, WA
2012 Hyundai Elantra
ReScore Review™
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/28/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Not Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/20/2016
Service Type: Repair
Category: Service
5 stars GREAT TO AMAZING !!!
today, all my stress is gone after fixing my nightmare driving clunk noise, (was hard what was the issue,from brakes,disk ,cables,it was unknown where the noisy
coming from) but today DEVIN MICALLEF ,knew fo fast the issue! It was so amazing he found this issues in a second! the origin problem was an axle and its
all FIXED! I AM SO HAPPY NOW I CAN COMMUTE TO WORK WITH NO MORE NOISE...
THANK YOU SO MUCH DEVIN!!! YOUR #1 ,EXPERT, AMAZING!
Not Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 01/21/2016 07:06 AM

Sorry to hear your service was not up to your standers. I will be contacting your reguarding this. Thank you Devin

DEVIN M. from Lee Johnson Hyundai of Everett responded on 01/22/2016 06:55 AM

I have called you two time please call me when available

DEVIN M. from Lee Johnson Hyundai of Everett responded on 01/29/2016 07:12 AM

Again sir I have tried to call you many times my name is Devin and i'm the service manager please call me when you have a chance Thank you

DEVIN M. from Lee Johnson Hyundai of Everett responded on 02/19/2016 11:38 AM

Thank you for coming in today to address your concern

Employees worked with
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James Woll
Service Advisor
Verified Customer
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Friendly service
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 01/14/2016 03:06 PM

Thank you for your feedback

Employees worked with
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James Woll
Service Advisor
PS
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PETER S.
Everett, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
THE PEOPLE
VERY NICE AND HELPFUL
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 12/01/2015 04:34 PM

Thanks Peter!

Employees worked with
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James Woll
Service Advisor
RL
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RICHARD L.
Snohomish, WA
2006 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nancy L.
Their service fees are very fair and competative (don't forget to check the online coupons for added savings) and the mechanics are very knowledgeable and dedicated to doing their best work on your car.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 11/25/2015 08:56 AM

Thank you Nancy for your business!

Employees worked with
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James Woll
Service Advisor
JC
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JAMES C.
Everett, WA
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service only place I would take my car
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 11/20/2015 12:23 PM

Thanks Jim!

Employees worked with
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James Woll
Service Advisor
MM
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MIKE M.
Clinton, WA
2010 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer care and explanation of all work completed
I always leave satisfied with the consideration shown to me and having had all of my questions answered and feel that the prices are fair.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 10/06/2015 09:00 AM

Thank you

Employees worked with
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James Woll
Service Advisor
JC
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JERRY C.
Marysville, WA
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service with a smile!
My oil change was done quickly and efficiently at a fair price while I was in the waiting room with drinks and snacks!
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 09/07/2015 04:35 PM

Thank you. 

Employees worked with
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James Woll
Service Advisor
TB
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TIMOTHY B.
Everett, WA
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quality service
Dropped in for my first oil change grabbed a cup of coffee read the paper and it was time to hit the road in my Tucson. This is how it done at Hyundai of Everett. Great job!!
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 09/05/2015 09:42 AM

Thank you!

Employees worked with
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James Woll
Service Advisor
Verified Customer
Everett, WA
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Helpfulness
They are very helpful and kind. They explain needed repairs thoroughly. Scheduled and done in record time.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 07/24/2015 11:09 AM

Thank you for your business.

Employees worked with
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James Woll
Service Advisor
Verified Customer
Everett, WA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
a pleasant customer waiting lounge
Everett Hyundai is the place I've bought my past Hyundai cars
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 07/01/2015 09:54 AM

Thank you for your business.

Employees worked with
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James Woll
Service Advisor
TW
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TERESA W.
Arlington, WA
2010 Hyundai Elantra Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
fast and curteous service
came in for a checkup before taking my Hyundai on a road trip vacation and for recall work; work was done in the time promised and reviewed with me to my satisfaction; I will be returning here again when I need work done
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 06/30/2015 10:47 AM

Thank you for your business

Employees worked with
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James Woll
Service Advisor
Verified Customer
Lake Stevens, WA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Getting an oil change was so easy! Stopped in pulled up and was out again in half an hour. This is a great dealership! Even have great coffe and comfy waiting area, the staff is friendly and everyone was smiling!!
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 06/24/2015 08:46 AM

Thank you!

Employees worked with
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James Woll
Service Advisor
FC
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FRANK C.
Edmonds, WA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
SERVICE
Clean friendly fast...Better than Seattle
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 06/16/2015 04:22 PM

Thanks Frank for your business.

Employees worked with
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James Woll
Service Advisor
RS
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RAMON S.
Marysville, WA
2006 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Reasonably pricing
Great service. They care about there customers.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 05/10/2015 09:24 AM

Thank you Ramon! 

Employees worked with
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James Woll
Service Advisor
Verified Customer
Marysville, WA
2004 Hyundai Accent
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/08/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
3 hours was too long for me and front desk service had poor attitude at himself
He needs to improve his behavior. I saw him throwing keys at the customer papers as he was frustrated. I don't want him to get fired, but he needs to be disciplined. He needs to be patience, that's all. Plus 3 hours is too long and they should provide me a loan car so I can go somewhere to keep myself busy. I will always come back, indeed! :)
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 05/08/2015 10:53 AM

Thank you for the feedback, I will make sure we use this information to do a better job in the future. Thank you for continuing to do business with us.

Employees worked with
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James Woll
Service Advisor
RP
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ROBERTO P.
Bothell, WA
2011 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/06/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
staff is friendly and accommodating
Need a bigger screen TV and additional computer stations for customers waiting.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 05/06/2015 12:08 PM

Thanks Roberto for your feedback, I will look into this for future improvement,

Employees worked with
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James Woll
Service Advisor
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