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SureCritic / Hyundai Dealer / Lee Johnson Hyundai of Everett / James Woll
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James Woll

Service Advisor
Lee Johnson Hyundai of Everett
James is one of the originals, having been at the dealership since 2017. From drop off to pick up, you are in the best of hands with James. And if you feel your vehicle's repair is a mystery, James is a big Scooby Doo fan, so you know it'll be solved!
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(983 reviews)
84

Reviews of James Woll

SG
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Shirley G.
Mukilteo, WA
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly Staff and Professional
Excellent
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 04/25/2017 11:34 AM

Thank you for your business. Looking forward to see you again!

Employees worked with
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James Woll
Service Advisor
KM
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Karen M.
Sultan, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Hyundai provides the best customer service.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 04/25/2017 11:35 AM

Thank you for your business. Looking forward to see you again!

Employees worked with
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James Woll
Service Advisor
EH
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Eugene H.
Clinton, WA
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Always friendly, competent, timely.
Thanks
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 04/25/2017 11:51 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Employees worked with
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James Woll
Service Advisor
Verified Customer
Snohomish, WA
2013 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly , competent, timely
they are always ready for the car, prompt, and have a well appointed waiting area
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 04/25/2017 12:12 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with
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James Woll
Service Advisor
PP
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Peter P.
Lake Stevens, WA
2016 Hyundai Veloster
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Dealership doesn't backup salesman's claims
When I bought my 2014 sonata, the salesman told me that as long as I kept the dealer plate frames on the car that my service would be $27.99. This was not backed as I now pay $40.00
Not Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 04/11/2017 02:23 PM

Peter,
I will be contacting you soon.

Thanks  you
Cliff Hutton
Service Manager

Employees worked with
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James Woll
Service Advisor
RC
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ROSANNE C.
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people that work here.
Great sevice!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 04/25/2017 11:41 AM

Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with
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James Woll
Service Advisor
SM
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Shirley M.
Bothell, WA
2006 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always good service
Best service around.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 04/25/2017 12:05 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Employees worked with
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James Woll
Service Advisor
JM
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Jamie M.
Everett, WA
2009 Hyundai Santa Fe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely service and per quote; lack of loaner
Rental instead of loaner vehicle--the rental check-in check-out slowed the process; service was completed early; wife reported funny "ticking" sound after service (when car is cold--when warm it disappears)
Not Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 03/30/2017 02:29 PM

Jamie,
We will be contacting you soon.

Cliff

Employees worked with
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James Woll
Service Advisor
JS
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Joanne S.
Marysville, WA
2011 HYUNDAI SONATA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/29/2017
verified customerVerified Customer
Category: Service
Because they never fix anything when told it's not right! Had to contact head office before they fixed my defrosters right.
Have been telling them my AC is making a low grueling sound . Something isn't right. But they say they can't hear it.
Not Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 03/30/2017 02:27 PM

Joanne
We will be contacting you shortly.

Cliff

Employees worked with
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James Woll
Service Advisor
Verified Customer
Marysville, WA
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine service
Fast and professional service.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 04/25/2017 11:44 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



 

Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employees worked with
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James Woll
Service Advisor
JR
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Joseph R.
Marysville, WA
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Helpful, courteous, brave, clean and reverent
Did the job as expected
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 04/25/2017 12:03 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Employees worked with
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James Woll
Service Advisor
MZ
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Melanie Z.
Everett, WA
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
LOVE!!!
Very friendly!! They work efficiently and it's inexpensive.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 04/25/2017 11:48 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Employees worked with
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James Woll
Service Advisor
WG
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Wanda G.
Marysville, WA
2013 HYUNDAI ELANTRA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2017
verified customerVerified Customer
Category: Service
Fast friendly service.
They are easy to deal with on all levels. Always friendly, and very efficient. Comfortable area to relax in while waiting for service to be done. TV, a snack and a choice of beverages. And there is always a full explanation of services done, and what to expect in the future.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 04/25/2017 11:48 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Employees worked with
avatar
James Woll
Service Advisor
Verified Customer
Marysville, WA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome Customer Service
Fast, Friendly, Great Service, definitely recommend
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 04/25/2017 12:06 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Employees worked with
avatar
James Woll
Service Advisor
JA
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James A.
Edmonds, WA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent value
a friendly and inviting place to do business
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 04/25/2017 12:07 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Employees worked with
avatar
James Woll
Service Advisor
JS
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Jaimmie S.
Marysville, WA
2005 HYUNDAI ELANTRA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2017
verified customerVerified Customer
Category: Service
James Woll is the best!
James is the most honest and ethical person we have ever dealt with! He is the reason we bring both of our cars to Hyundai of Everett! Not to mention we keep buying our cars there because we know James will be our Service Manager.
Recommended
JAMES W W. from Lee Johnson Hyundai of Everett responded on 04/12/2017 07:59 AM

Thank you for choosing us for your service needs.

Employees worked with
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James Woll
Service Advisor
MR
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Ma R.
Lake Stevens, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Does it right the first time.
Corrected the problem right the first time without adding a lot of extras.
Recommended
JAMES W W. from Lee Johnson Hyundai of Everett responded on 04/12/2017 07:58 AM

thank you for choosing us

Employees worked with
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James Woll
Service Advisor
MH
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Michael H.
Lake Stevens, WA
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fabulous Service, As Always
I have come to trust and depend on Hyundai of Everett for my car maintenance and inspection needs. I love that I can trust them to do only what is needed and to do it right.
Recommended
JAMES W W. from Lee Johnson Hyundai of Everett responded on 04/12/2017 07:57 AM

thank you for choosing us

Employees worked with
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James Woll
Service Advisor
Verified Customer
Mountlake Terrace, WA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
car care
Always get my cars in at the scheduled time and repairs are done in a timely manner.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 03/09/2017 07:55 AM

Thank you for your review!!!

Employees worked with
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James Woll
Service Advisor
PF
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Patrick F.
Shoreline, WA
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Hyundai of Everett is the best
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 03/07/2017 08:38 AM

Thank you for your review!!!!

Employees worked with
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James Woll
Service Advisor
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