Business Solutions
SureCritic / Hyundai Dealer / Lee Johnson Hyundai of Everett / James Woll
avatar

James Woll

Service Advisor
Lee Johnson Hyundai of Everett
James is one of the originals, having been at the dealership since 2017. From drop off to pick up, you are in the best of hands with James. And if you feel your vehicle's repair is a mystery, James is a big Scooby Doo fan, so you know it'll be solved!
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(983 reviews)
84

Reviews of James Woll

Verified Customer
Mountlake Terrace, WA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast Service
Great service
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/13/2019 12:41 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
TN
gravatar
Tammy N.
Monroe, WA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai
We just love the Hyundai brand.we have 3 of them.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/12/2019 07:14 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
avatar
James Woll
Service Advisor
SB
gravatar
Sharon B.
Mill Creek, WA
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Client
Very friendly and efficient
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/09/2019 01:09 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
WK
gravatar
William K.
Stanwood, WA
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The concierge customer service is excellent.
All of the concierge staff members were excellent.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/09/2019 07:40 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
OT
gravatar
Owen T.
Everett, WA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very friendly
Awesome
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/08/2019 11:56 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
DK
gravatar
Dana K.
Stanwood, WA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding.......
Speedy, informative, and attention to detail.........what customer service should be......
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/07/2019 07:23 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
NA
gravatar
Norma A.
Everett, WA
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and Comfortable.
This was my first visit to Lee Johnson Hyundai of Everett. I was very pleased with the service I got upon arrival. The staff was friendly, funny, and very helpful. They made me feel very comfortable as did the lobby which was very nice and inviting. I did not end up staying there while the work was being done but I would have liked to. Finally, I really appreciated the discount I got for having the Hyundai of Everett plate frame, the free carwash and the vacuuming of my car. Thanks!
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/06/2019 09:17 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
Verified Customer
Everett, WA
2017 Hyundai Accent
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Acceptable
Communication was good, shuttle service was very nice.
They told me that they will do a free tire rotation, but actually the Did Not rotated my tires.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/05/2019 08:00 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
Verified Customer
Bothell, WA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
They care about their clients concerns.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/02/2019 09:06 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
Verified Customer
Everett, WA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always happy
Hyundai of Everett is always on top of everything. I never have to ask about my car. They informed me on everything and when I should get other stuff worked on.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/30/2019 07:44 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
RR
gravatar
Rick R.
Washington
2012 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
I went in for a recall notice. While I was there I figured I'd have my oil changed. It seems when I go into other service centers the up sales start. They ( Lee Johnson ) looked at my records said I was up to date and everything looked fine. I paid for my oil change and was off.
What a great feeling not having to play games just to get the service you really want.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/30/2019 07:44 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
ZH
gravatar
Zamal H.
Mukilteo, WA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service and attention to detail
excellent customer service
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/25/2019 11:39 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

 

Employees worked with
avatar
James Woll
Service Advisor
BR
gravatar
Brian R.
Lynnwood, WA
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
James was very communicative and helpful, offering to set me up with a rental car when repairs of my vehicle took longer than expected. That wasn’t necessary but appreciated.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/24/2019 08:27 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
avatar
James Woll
Service Advisor
Verified Customer
Marysville, WA
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It's good service
The staff are so nice to us
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/17/2019 12:36 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
ZH
gravatar
Zamal H.
Mukilteo, WA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service and attention to detail
I should have gone to this dealership for service. The quality of service is excellent no mambo jambo, straight forward
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/16/2019 03:51 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
avatar
James Woll
Service Advisor
JG
gravatar
Joanne G.
Marysville, WA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Smooth Operators!
In and out quickly with great service, and a comfortable place to wait...
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/16/2019 07:34 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
KB
gravatar
Kimberly B.
Snohomish, WA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional courteous and accommodating staff
Thought I made appointment on line. l showed up at appt time only to find out I apparently didn’t complete on line scheduling. Even thought I was not on their calendar they fit me in and completed my oil change that I wanted and even completed an alignment that I needed in just over an hour. Grateful I didn't have to reschedule. Happy customer?.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/16/2019 07:34 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
JR
gravatar
Jose R.
Everett, WA
2016 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Excellent customer service.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/16/2019 07:34 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
Verified Customer
Snohomish, WA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
Great service, honest, timely
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/15/2019 07:30 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
TM
gravatar
Timothy M.
Everett, WA
2008 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Problem Solved!
Quickly diagnosed problem, got the part in, and installed quickly.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/26/2019 11:38 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
James Woll
Service Advisor
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.