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SureCritic / Hyundai Dealer / Lee Johnson Hyundai of Everett / James Woll
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James Woll

Service Advisor
Lee Johnson Hyundai of Everett
James is one of the originals, having been at the dealership since 2017. From drop off to pick up, you are in the best of hands with James. And if you feel your vehicle's repair is a mystery, James is a big Scooby Doo fan, so you know it'll be solved!
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(983 reviews)
84

Reviews of James Woll

JP
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JOHN P.
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very courteous and informative
Have recommend this to several family members and friends due to the way we were treated at the time of our purchase. In fact the very next day our daughter and son-in law went in an bought a Santa Fe. After driving our new one and having tried out several different SUV's he was very impressed with the car.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 03/07/2017 08:38 AM

Thank you for your review!!!!

Employees worked with
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James Woll
Service Advisor
JD
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John D.
Woodinville, WA
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No service done
Called for appointment,, not available
Recommended
JAMES W W. from Lee Johnson Hyundai of Everett responded on 03/06/2017 08:15 AM

Thank you

Employees worked with
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James Woll
Service Advisor
RM
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Robert M.
Gold Bar, WA
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change service
excellent service
Recommended
JAMES W W. from Lee Johnson Hyundai of Everett responded on 03/06/2017 08:12 AM

Thank you for choosing us

Employees worked with
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James Woll
Service Advisor
LB
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Larry B.
Bothell, WA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great people to work with
great people to work with, friendly not pushy in any way
Recommended
JAMES W W. from Lee Johnson Hyundai of Everett responded on 03/06/2017 08:07 AM

Thank you for choosing us

Employees worked with
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James Woll
Service Advisor
AB
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Adel B.
Marysville, WA
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Finding the Root of my car's problem!!!
Excellent service department!!!
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 03/07/2017 08:40 AM

Thank you for your review!!!!

Employees worked with
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James Woll
Service Advisor
KD
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Karla D.
Everett, WA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Not just an oil change - my floors were vacuumed! That was a real bonus!!
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 03/07/2017 08:41 AM

Thank you for your review!!!!

Employees worked with
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James Woll
Service Advisor
Verified Customer
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
good service
Recommended
JAMES W W. from Lee Johnson Hyundai of Everett responded on 02/20/2017 06:15 AM

Thank you for choosing us

Employees worked with
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James Woll
Service Advisor
CS
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CHRISTOPHER S.
2014 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service center
Great service pricing and technicians.
Recommended
JAMES W W. from Lee Johnson Hyundai of Everett responded on 02/16/2017 06:45 AM

Thank you for choosing us

Employees worked with
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James Woll
Service Advisor
Verified Customer
Marysville, WA
2014 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service is great, Pricing is NOT
I used to feel like it was a good price for the service I received, until recently when they increased oil change prices to $49.99 and without ever notifying me, as a customer who has gone there for service on my car since I bought it in June 2014. I will no longer get oil changes there as I can get them much cheaper anywhere else (plus closer to my house), even with the so called discount of still having my Hyundai of Everett plate covers (which I guess I no longer need to keep on). I was not happy with the price of replacing my fog lamp either. I will start comparing all service prices prior to returning.
Recommended
JAMES W W. from Lee Johnson Hyundai of Everett responded on 02/14/2017 07:24 AM

thank you for your feedback

Employees worked with
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James Woll
Service Advisor
Verified Customer
Marysville, WA
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Three week wait
NA
Recommended
JAMES W W. from Lee Johnson Hyundai of Everett responded on 02/14/2017 07:26 AM

thank you for your feedback

Employees worked with
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James Woll
Service Advisor
TF
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Timothy F.
Lake Stevens, WA
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people
Patrick did an awesome job getting us in and out quickly.
Recommended
JAMES W W. from Lee Johnson Hyundai of Everett responded on 02/14/2017 07:22 AM

Thank you for choosing us.

Employees worked with
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James Woll
Service Advisor
RD
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Rodney D.
Camano Island, WA
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service personnel really know their stuff.
I took my 2013 Azera to Hyundai of Everett for the 60000 mile maintenance work and the car works just like new after the work. Acceleration was improved, the car was smooth, and it was delivered when promised. They even had a rental car available if you needed it. Plan on 4 1/2 to 5 hours for the work.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 03/07/2017 08:42 AM

Thank you for your review!!!!

Employees worked with
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James Woll
Service Advisor
GS
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Grant S.
Kingston, WA
2001 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great brake job.
Came in under job quote, they threw in rotors, and on time. Great job.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 03/07/2017 08:42 AM

Thank you for your review!!!!

Employees worked with
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James Woll
Service Advisor
Verified Customer
Mukilteo, WA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service at Hyundai of Everett
Great service at Hyundai of Everett. Always timely and courteous.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 03/07/2017 08:42 AM

Thank you for your review!!!!

Employees worked with
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James Woll
Service Advisor
JY
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Jeff Y.
Lake Stevens, WA
2013 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
No Communication
Listen to the customer
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 02/20/2017 06:57 AM

Thank you for your feedback.

Employees worked with
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James Woll
Service Advisor
LS
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Larry S.
Camano Island, WA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quality at every turn
When you are top of the line in your ads you must deliver when the customer shows up. This dealership has the competition beat hands down.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 03/07/2017 08:43 AM

Thank you for your review!!!!

Employees worked with
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James Woll
Service Advisor
Verified Customer
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Love it!
Yes!
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 03/07/2017 08:48 AM

Thank you for your review!!!!

Employees worked with
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James Woll
Service Advisor
JB
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Jody B.
Lake Stevens, WA
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai of Everett Service
We have purchased 2 vehicles from this dealership. Service is always great and the quotes for the services are spot on. They are never pushy with upselling additional needs for the vehicle. They just note things that will probably need to be fixed and let you know how soon they need to be completed or if you can go a while. They don't push their own service either so you're free to go somewhere else if you wish.
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 03/07/2017 08:44 AM

Thank you for your review!!!!

Employees worked with
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James Woll
Service Advisor
KR
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KEVIN R.
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
30,000 mile service, quick and friendly
Good Job
Recommended
Employees worked with
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James Woll
Service Advisor
JT
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Jennifer T.
Marysville, WA
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Nice People
Everyone has been so nice and helpful in caring for my new car
Recommended
DEVIN M. from Lee Johnson Hyundai of Everett responded on 03/07/2017 08:49 AM

Thank you for your review!!!!

Employees worked with
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James Woll
Service Advisor
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