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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / JUSTIN WORRELL
JW

JUSTIN WORRELL

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(507 reviews)
81

Reviews of JUSTIN WORRELL

Verified Customer
Tampa, FL
2013 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Strike 1
1st bad visit out of 5. Come on guys, you can do better.
Not Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 03/19/2019 04:13 AM

Thanks so much for your review! We totally apologize for the issues you has last visit, that is not how we usually conduct ourselves. We will have a word with the staff regarding our perception during your last service visit and make sure it doesn't happen again moving forward. We should have taken our time and communicated properly to you and assisted you with the brake and oil change scheduling. For the issues, I have notated your account with a complimentary oil change and 15% off any future services you may need. We hope to have another opportunity to service your vehicle and hope to change your perception next visit if given that opportunity. We do hope to see you again and hope your next visit is a better one. Please feel free to reach out if you would like to schedule an appointment to come back in, I would be happy to take care of that for you. We are always here so don't hesitate to reach out, we are here for you! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
HF
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Heather F.
Spring Hill, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
.
.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 03/15/2019 09:33 AM

Thanks so much for your review, Heather! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
Verified Customer
Wesley Chapel, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service!
The mechanic took his time while on my test drive to diagnose the problem for which he found. Everyone I delt with from my advisor, Justin to the mechanic were great! Thank you!
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 03/14/2019 06:53 AM

Thanks so much for your review! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
SR
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Sylvester R.
San Antonio, FL
2017 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Chris is excellent at his job . He is the reason I come back
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 03/12/2019 12:22 PM

Thanks so much for your review, Sylvester! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
JM
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Jennifer M.
Wesley Chapel, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Agent
Outstanding customer service!!
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 03/11/2019 11:21 AM

Thanks so much for your review, Jennifer! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
MW
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Mary W.
Wesley Chapel, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Good customer service
Easy access to my home and the work is done quickly Keith was efficient and friendly!
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 03/06/2019 10:25 AM

Thanks so much for your review, Mary! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
Verified Customer
Ruskin, FL
2018 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
P. A. Benitez
Very professional and courteous business.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 03/02/2019 04:56 AM

Thanks so much for your review! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
SJ
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Steven J.
Tampa, FL
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Rating
Five stars all around
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 03/01/2019 03:28 AM

Thanks so much for your review, Steven! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
VB
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Vicky B.
Lutz, FL
2014 Hyundai Elantra Gt
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
car wash damage to the plate
pricey services, good popcorn and endless coffee
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 02/27/2019 03:24 AM

Thanks so much for your review, Vicky! We will take a look and inspect our car wash drive thru machine and see if there is something we need to adjust. We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
AG
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Albert G.
Tampa, FL
2018 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
It's car service
Hard to have much to say about a routine service appointment. Brought it in, drove it home.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 02/26/2019 03:49 AM

Thanks so much for your review, Albert! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
TB
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Thorsten B.
Brooksville, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
This location has done nothing but try their best to assist us with any services we’ve needed. They have been professional and accommodating.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 02/25/2019 03:43 AM

Thanks so much for your review, Thorsten! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
AL
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Anita L.
Land O Lakes, FL
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
My favorite advisor Chris Atkins
I luv my Hyundai and Wesley Chapel Hyundai ???
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 02/25/2019 03:51 AM

Thanks so much for your review, Anita! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
WS
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Wilson S.
Wesley Chapel, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Team ???
Another successful visit to WC Hyundai dealer... Top Service???
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 02/19/2019 10:47 AM

Thanks so much for your review, Wilson! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
CV
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Casper V.
Brooksville, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
best service
service is always exceptional and fast. My service manager Justin is great.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 02/18/2019 11:35 AM

Thanks so much for your review, Casper! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
Verified Customer
Orlando, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
The service advisors and technicians are very friendly. It’s a great atmosphere and an overall very professional environment. The advisors are very informative and knowledgeable, answering any questions with patience and attention.
I’ve been to other small businesses offering service and always had an issue more severe than the original so the fact that I can be worry free about the thoroughness is a great deal of stress off my mind.
Thanks Hyundai Of Wesley!
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 02/18/2019 03:54 AM

Thanks so much for your review! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
DR
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Derek R.
Tampa, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Truthfulness
Helpful and understanding
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 02/18/2019 03:54 AM

Thanks so much for your review, Derek! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
LV
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Laura V.
Tampa, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Customer Service
My service guy was very friendly and accommodating. Service with a smile! 100% satisfied with my visit.
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 02/18/2019 03:55 AM

Thanks so much for your review, Laura! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
Verified Customer
Tampa, FL
2017 Hyundai Veloster
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and efficient
Did the job
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 02/16/2019 06:31 AM

Thanks so much for your review! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
Verified Customer
Tampa, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Great service
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 02/13/2019 10:37 AM

Thanks so much for your review! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
DQ
gravatar
David Q.
Saint Petersburg, FL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Scheduled Service
Great service from a very helpful Team
Dave Q
Recommended
Jon Vincent N., Service Manager from Hyundai of Wesley Chapel responded on 02/12/2019 12:08 PM

Thanks so much for your review, David! We appreciate you and hope to see you again soon!


J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Employees worked with
JW
JUSTIN WORRELL
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