MA

MARK A ATWOOD

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(890 reviews)
85

Verified Customer
Miamisburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Engine repair
I had to take my car to Voss. It was making all kinds of engine noises. They was very professional and did a great job in fixing the problem. I feel like I'm driving a new car. Thanks Voss.
Recommended
Douglas B. from Voss Hyundai responded on 06/07/2019 07:14 AM

Good Morning,

Thank you for your Great review, we appreciate your business and you taking the time to provide us with your feedback.

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

DA
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David A.
Xenia, OH
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
I went in for a scheduled oil change and everyone was courteous and professional.
Recommended
Douglas B. from Voss Hyundai responded on 06/05/2019 05:05 AM

Good Morning,

     Thank you for your continued business with us. We appreciate your feedback about your service experience.
     Please let us know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

JF
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Jake F.
Centerville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The contact people are very good to work with and they follow up with the technicians.
Very please with the work they do.
Recommended
Douglas B. from Voss Hyundai responded on 06/04/2019 02:38 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

OO
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Oluremi O.
Springboro, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent job!
Voss has been my dealer and serviced all my cars for years
Recommended
Douglas B. from Voss Hyundai responded on 06/03/2019 11:35 AM

Good Afternoon,

Thank you for your review of our service department and team. We appreciate your continued business and value your feedback.

We strive to deliver a 5-star experience to you while in for service, what can we do differently to earn a 5-star rating on your next visit?

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

TE
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Terry E.
Springboro, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Marks special attention
AAA dropped off on Sunday night.Next business day the guys had looked it over before I called to explain.
Recommended
Douglas B. from Voss Hyundai responded on 05/31/2019 12:47 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Sugarcrk Township, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
60,000 Mile Check up
Easy to schedule, service manager accommodating with timing of appointment.. Very courteous and service was prompt and completed quickly.
Recommended
Douglas B. from Voss Hyundai responded on 05/29/2019 06:27 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Centerville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
The service department goes above and beyond. They always get my car serviced quickly and are extremely friendly and helpful.
Recommended
Douglas B. from Voss Hyundai responded on 05/28/2019 12:44 PM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

LT
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Leonard T.
Waynesville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clarity of problems stated, kindness of staff
Good service, good people, good facilities, HIGH costs
Recommended
Douglas B. from Voss Hyundai responded on 05/23/2019 11:42 AM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No pressure service
The main reason I love bringing my car to the dealership for service, is the no pressure environment! I don’t ever feel pressure to get services that aren’t needed, and the employees are wonderful at explaining everything. I always have a quick and easy experience!
Recommended
Douglas B. from Voss Hyundai responded on 05/21/2019 02:32 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

DA
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Doris A.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly, polite, helpful
Quick appointments, helpful with transportation especially Mikee.
Recommended
Douglas B. from Voss Hyundai responded on 05/17/2019 01:23 PM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

DT
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Deborah T.
Springfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Voss Hyundai is top in customer service!
I purchased my 2011 Sonata at Voss Hyundai, and have always taken it back there for servicing. They have always taken great care of me, and, when the motor went out recently, the service manager, Mark Atwood, went over and above, to get me a rental car.,as they had none, nor did the rental car place they usually use, have any. I will always go to Voss with my vehicles! Debbie T
Recommended
Douglas B. from Voss Hyundai responded on 05/16/2019 11:34 AM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

GH
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Glen H.
Centerville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service staff
Very nice representatives of dealership.
Recommended
Douglas B. from Voss Hyundai responded on 05/09/2019 01:15 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Oregonia, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
best service available
service dept is really the greatest, always professional, the service advisors are the best, Mark, Steve and all of them.
Recommended
Douglas B. from Voss Hyundai responded on 05/09/2019 06:49 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Dayton, OH
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Updated sensor
My experience with the service department was efficient, courteous and they went out of their way to help me with a small technical problem.
I noticed several other customers in the waiting room and they also where treated in the same manner. Courteously and efficiently.
Recommended
Douglas B. from Voss Hyundai responded on 05/08/2019 02:28 PM

Good Evening,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

BV
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Brittany V.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Good timely service
Everything was handled well and in a timely manner.
Recommended
Douglas B. from Voss Hyundai responded on 05/06/2019 05:50 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

CB
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Clarine B.
Miamisburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellence
Mark, the service manager for Voss had my car repaired seamlessly. I really appreciate the Voss Hyundai Company for standing by their vehicles. Provided me a rental car while a new engine was put in my car. It drives so much better and has so much power.

Thank you very much!

Clarine Blakely
Recommended
Douglas B. from Voss Hyundai responded on 05/03/2019 11:52 AM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

We are glad we could help with your engine concern and get you taken care of. I will be sure to let Mark know how pleased you are with his efforts.
Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

DF
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David F.
Sugarcrk Township, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Great job, as usual! Very friendly staff.
Recommended
Douglas B. from Voss Hyundai responded on 05/02/2019 02:15 PM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

CJ
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Caleb J.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Consistent
It’s all about the customer here. Voss provides great service every time.
Recommended
Douglas B. from Voss Hyundai responded on 05/01/2019 04:49 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

PH
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Paula H.
Monroe, OH
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Service personnel are very courteous, accommodating with scheduling, and conscientious.
Recommended
Douglas B. from Voss Hyundai responded on 05/01/2019 04:47 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

WK
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Wendy K.
Miamisburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick Turn around
I was in and out in about 45 minutes for a 30,000 mile check-up. A thumbs up!!!
Recommended
Douglas B. from Voss Hyundai responded on 05/01/2019 04:46 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with
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