MA

MARK A ATWOOD

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(890 reviews)
85

ML
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Mike L.
Sugarcrk Township, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai service
Very friendly and professional.
Recommended
Douglas B. from Voss Hyundai responded on 10/16/2018 05:02 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

JW
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Jessica W.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Each time I have gone for service it has been excellent. No problems.
Recommended
Douglas B. from Voss Hyundai responded on 10/16/2018 05:00 AM

Good Morning,

Thank you for your Great review of our team and continued business with us. We appreciate you taking the time to provide us with your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

KC
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Karen C.
Miamisburg, OH
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Charles castle
Customer friendly.
Recommended
Douglas B. from Voss Hyundai responded on 10/15/2018 05:49 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

CB
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Charles B.
Dayton, OH
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change 22,000 miles
great
Recommended
Douglas B. from Voss Hyundai responded on 10/12/2018 10:18 AM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

LA
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Lisa A.
Sugarcrk Township, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
They provided great service as usual.
Recommended
Douglas B. from Voss Hyundai responded on 10/11/2018 01:23 PM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

TM
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Tom M.
Centerville, OH
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
----
Not as good as usual
Recommended
Douglas B. from Voss Hyundai responded on 10/10/2018 04:58 AM

Good Morning,

     Thank you for your business and for your feedback about your service experience. If you would like to stop by at your convenience, we can gladly put a new sticker in. We apologize for the tire pressure not being correct.
      Please contact me if you have any questions about the service that was completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

SF
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Susan F.
West Chester, OH
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Consistent as usual
Recommended
Douglas B. from Voss Hyundai responded on 10/10/2018 04:53 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding
Well done, on time with a friendly, positive attitude - that's why I keep coming back.
Recommended
Douglas B. from Voss Hyundai responded on 10/09/2018 02:30 PM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

JK
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Janice K.
Centerville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service is good and Mark Atwood is great to work with.
excellent experience.
Recommended
Douglas B. from Voss Hyundai responded on 10/09/2018 01:25 PM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

MK
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Michael K.
Sugarcrk Township, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Excellent service as usual. Customer for life!!
Recommended
Douglas B. from Voss Hyundai responded on 10/09/2018 11:59 AM

Good Afternoon,

Thank you for your Great review of our team and continued business with us. We appreciate you taking the time to provide us with your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Centerville, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service if fine, wait time needs improvement
The staff is fine, but it always takes a long time for car to be serviced.
Recommended
Douglas B. from Voss Hyundai responded on 10/09/2018 12:03 PM

Good Afternoon,

     Thank you for your business and your feedback about your service experience with us. We are continually tweaking our service department to make wait time shorter, but we still have to make sure the quality of service for those repairs is high.  
     Please let us know if there are any questions about the service that we performed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

AS
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Arthur S.
Centerville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great job as usual
Nice job by Mark Atwood the service consultant. In and out as promised.
Recommended
Douglas B. from Voss Hyundai responded on 10/09/2018 04:46 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

MG
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M G.
Springboro, OH
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mark Atwood is excellent Service mgr. Does outstanding job...
All is good !!!
Recommended
Douglas B. from Voss Hyundai responded on 10/09/2018 04:45 AM

Good Morning ,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

I will be sure Mark knows how pleased you are with his efforts.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Centerville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
got what I needed done
Mark helped me get what was needed done.
Recommended
Douglas B. from Voss Hyundai responded on 10/04/2018 11:38 AM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

BD
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Billie D.
Clarksville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Used this company since day I purchased my car. Believe they know car better than anyone. Only once had to go to someone else. On a trip an car gave me a problem . Could not continue trip until I had problem solved.
Usually I can wait. If not convenience in getting to and from home or other places I need to be.
Recommended
Douglas B. from Voss Hyundai responded on 10/04/2018 09:07 AM

Good Morning,

Thank you for your Great review of our team and continued business with us. We appreciate you taking the time to provide us with your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

TG
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Thomas G.
Xenia, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Managers
Mark Atwood is the best service manager I have ever dealt with. I have complete faith in his handling/overseeing the service of my 2013 Hyundai Accent, and it goes back even to my 2003 Accent. A great sense of humor! If he ever has had a bad day, I sure have never witnessed one. He is always up when handling the service on my Accent. I totally trust him!
Recommended
Douglas B. from Voss Hyundai responded on 10/03/2018 05:34 AM

Good Morning,

       Thank you for your continued business with us and your Great review of our team. I will be sure Mark knows how pleased you are with all of his efforts.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Bellbrook, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
wife's car
good and timely work.
Recommended
Douglas B. from Voss Hyundai responded on 09/29/2018 08:20 AM

Good morning,

  Thank you for your business and great review of our service team.

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

RT
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Roy T.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professionalism
I always feel welcome when I come in they are very professional and they care about my vehicle and how I’m doing
Recommended
Douglas B. from Voss Hyundai responded on 09/26/2018 10:20 AM

Good Afternoon,

     Thank you for your continued business with us. We appreciate your great review and kind words about our team.

     Please let us know if you have any questions about the service that we completed for you.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

RW
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Robert W.
Dayton, OH
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
attention to detail
I had to call to get two replacement nuts and a missing bolt. It was on the paperwork to replace missing nuts on engine cover and after the oil leak repair and they forget to check all the paperwork. If they had I wouldn't have had to call them back for the parts.

I will say that they were friendly and did work to fix the issues.
Not Recommended
Douglas B. from Voss Hyundai responded on 09/25/2018 08:44 AM

Good Morning,

     Thank you for your feedback and I have the parts department ordering the parts that you need and they will be mailed out as soon as they arrive.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Douglas B. from Voss Hyundai responded on 09/25/2018 03:39 PM

Good Evening,

     The parts will be shipped out to you on 09/26/18. Thank you for reaching out to me to get this corrected.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Sugarcrk Township, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Overall rating
5 stars
Recommended
Douglas B. from Voss Hyundai responded on 09/24/2018 04:42 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with
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