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SureCritic / Hyundai Dealer / Tameron Hyundai / MATT AUSTIN
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MATT AUSTIN

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1003 reviews)
80

Reviews of MATT AUSTIN

JJ
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Janice J.
Hueytown, AL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service, great attitude
Well done !
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/29/2019 07:58 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
KS
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Kevin S.
Helena, AL
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Sante fe
Tameron Hyundai did a quick- great job replacing an actuator for my sante fe ac.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/27/2019 10:39 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Door locks
The passenger door lock would not properly lock. Like quickly and efficiently repairing it
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/26/2019 02:05 PM

Thank you for the wonderful survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
SC
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Sean C.
Helena, AL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Correction to email please
Tameron Hyundai does a STELLAR job and treats their customers right!

Now, please correct my name on this email. I have a 2018 Hyundai Elantra. My name is Belinda Brennan at BBrennan1020@gmail.com

My son's name is Sean Carton. He bought a used Chevy Impala a couple of months back.

Thank you,
Belinda Brennan
Recommended
MATTHEW A. from Tameron Hyundai responded on 07/08/2019 08:50 AM

Thanks for the great survey and kind words. We appreciate your business.

Thanks You
Matt Austin
Assistant Service Manager
205-380-6250

Employees worked with
MA
MATT AUSTIN
Verified Customer
Georgiana, AL
2012 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/24/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Great service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/25/2019 05:58 AM

Thank you for the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JK
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Jason K.
Birmingham, AL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick service
They were quick and provided recommended services without pressuring to do.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/22/2019 09:41 AM

Thank you for the business Jason.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JD
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James D.
Birmingham, AL
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service techs
Matt Austin is an asset to the dealership. Each time he is my service tech he takes the time to go over not just what I came in for, but anything that needs immediate attention. For scheduled maintenance, we set up the order of most urgent which helps to budget time and money spent. Also he calls me by name. Having worked with the public, I know how important that is to the customer.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/13/2019 05:48 AM

James

That is the best compliment we could get. Matt is an asset to our organization and we proud to have him with us. Thank you for the kind words and survey score.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
The staff are great
We couldn’t be happier with the way we have been treated at Tameron. Everyone is friendly and have bent over backwards to please. We feel like they really care.
Recommended
KIM S. from Tameron Hyundai responded on 06/03/2019 03:14 PM

Thanks for the wonderful review. We appreciate you using our service center.

Have a great day!

Kim Shoemaker
Tameron Hyundai

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
MG
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Michael G.
Trussville, AL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
On time
Great
Recommended
KIM S. from Tameron Hyundai responded on 05/30/2019 09:46 AM

Thanks for the great survey, Michael. Your business is much appreciated.

Kim Shoemaker
Tameron Hyundai

Employees worked with
MA
MATT AUSTIN
BH
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Bobby H.
Birmingham, AL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car service
Great and fast service
Recommended
KIM S. from Tameron Hyundai responded on 05/29/2019 12:31 PM

Thank you for the wonderful survey, Bobby. Your business is much appreciated.

Kim Shoemaker
Tameron Hyundai

Employees worked with
MA
MATT AUSTIN
Verified Customer
Helena, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car service
Bought my car at Tameron Hyundai and have used their service department since 2012. Matt Austin is my Service Advisor and he always is courteous, helpful and professional. Would not consider going anywhere else. Total satisfaction.
Recommended
KIM S. from Tameron Hyundai responded on 05/27/2019 02:11 PM

Thank you for the wonderful survey. Your loyalty and business is much appreciated.

Happy Memorial Day!

Kim Shoemaker
Tameron Hyundai

Employees worked with
MA
MATT AUSTIN
KD
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Kim D.
Gardendale, AL
2015 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service Can't Be Beat
I have been using Tameron Hyundai for two years now and service has been excellent. Recently I was due for tires, oil change and fuel system service.
All I had to do to select tires was call Mark at the service center and he sent me several options at different price points. I made my selection and he had
the tires waiting and ready. No run around. Also, for those of you who like to be treated with respect, note that I did not buy my auto at Tameron but
you would never know it. My wife and I have been treated well there.
Recommended
JENI S. from Tameron Hyundai responded on 04/15/2019 05:52 AM

Thank you for the 5 stars!

Jeni Short
Tamron Hyundai Service
205-314-0323
Employees worked with
MA
MATT AUSTIN
JT
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Johnny T.
Trussville, AL
2012 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service tech needs work
We use Matt. He is wonderful. Not my complaint AT ALL! We were told by the mechanic we needed tires and we don’t. We have a “high wear indicator “. True they aren’t brand new but they acted like I needed them right this minute. And we asked to have our windshield washer hose fixed where we can wash the window and wasn’t even done. Just a bit frustrating.
Recommended
JENI S. from Tameron Hyundai responded on 03/30/2019 07:23 AM

Thank you for taking the time to fill out our survey.  I will be reaching out to you later today to go over your recent service experience.  We always value our customers feedback and strive to give 5 star service every visit.  I am looking forward to speaking with you later today.

Sincerely,

Jeni Short
Tamron Hyundai Service
205-314-0323
Employees worked with
MA
MATT AUSTIN
Verified Customer
Bessemer, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
THE SERVICE TAKES LESS THAN 10 minutes! I LOVE HYUNDAI
Recommended
JENI S. from Tameron Hyundai responded on 03/25/2019 08:56 AM

Thank you ! We appreciate the 5 stars!

Jeni Short
Tamron Hyundai Service
205-314-0323
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service was done promptly and professionally
Very professional, great job
Recommended
JENI S. from Tameron Hyundai responded on 03/18/2019 10:00 AM

Thank you!

Jeni Short
Tamron Hyundai Service
205-314-0323
Employees worked with
MA
MATT AUSTIN
BP
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Bianca P.
Birmingham, AL
2011 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt and consistent service
Always receive great customer service. Everything is thoroughly explained and I feel assured my car is in good hands
Recommended
JENI S. from Tameron Hyundai responded on 02/25/2019 08:59 AM

Thank you for the great survey!

Jeni Short
Tamron Hyundai Service
205-314-0323
Employees worked with
MA
MATT AUSTIN
JK
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James K.
Birmingham, AL
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent, as usual
So nice to have a service department that is customer oriented and sincerely concerned about taking car of my car.
Recommended
JENI S. from Tameron Hyundai responded on 02/22/2019 07:05 AM

Thank you for the great survey!


Jeni Short
Tamron Hyundai Service
205-314-0323
Employees worked with
MA
MATT AUSTIN
TW
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Thomas W.
Center Point, AL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service'
Great service.
Recommended
JENI S. from Tameron Hyundai responded on 02/11/2019 05:32 AM

Thank you for taking the time to fill out our survey.  We always value our customers feed back and we appreciate the 5 star rating.

If you ever have any questions, please contact us at any time.

Jeni Short
Tamron Hyundai Service
205-314-0323
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
SS
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Summer S.
Alabaster, AL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
John knew exactly what I was looking for and did not disappoint. I’m in love with my 2018 Tuscan.
Recommended
JENI S. from Tameron Hyundai responded on 02/01/2019 05:38 AM

Thank you for hte great survey!


Jeni Short
Tamron Hyundai Service
205-314-0323
Employees worked with
MA
MATT AUSTIN
Verified Customer
Mountain Brook, AL
2012 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always Polite
Whenever I go to Tameron for anything, they greet you with a smile and ask what they can do for you. Always polite..
Recommended
JENI S. from Tameron Hyundai responded on 01/28/2019 05:20 AM

Thank you for taking the time to fill out our survey.  We always value our customers feed back and we appreciate the 5 star rating.

If you ever have any questions, please contact us at any time.

Sincerely, 
Jeni Short
Tameron Hyundai Service

Employees worked with
MA
MATT AUSTIN
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