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SureCritic / Hyundai Dealer / Tameron Hyundai / MATT AUSTIN
MA

MATT AUSTIN

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1003 reviews)
80

Reviews of MATT AUSTIN

Verified Customer
Rainbow City, AL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
GREAT
GREAT
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/27/2016 06:32 AM

Thank you very much for the survey.

Employees worked with
MA
MATT AUSTIN
RF
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Ronald F.
Mountain Brook, AL
2011 Hyundai Equus
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service person
Concerned about the discontinuation of the Equus very detrimental to the current owners as the car has DEVALUED
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/25/2016 08:43 AM

Mr. Froehlich

It was so nice speaking with you today. I think will be very excited to see teh new line of vehicles Hyundai is coming out with. The survey is a direct reflection of my staff , so i hope you can give us 5 stars.

Sincerely

Joe Bajalia
Tameron Hyundai
Service Manager

Employees worked with
MA
MATT AUSTIN
QR
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Quincy R.
Tuscaloosa, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome service
Great service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/25/2016 08:35 AM

Thanks Quincy.

Employees worked with
MA
MATT AUSTIN
RO
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Rodger O.
Hoover, AL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
First visit to Tameron Hyundai.
My issue was fixed quickly and correctly.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/25/2016 08:55 AM

Mr. Olson

Thank you for giving us your business. We will always go above and beyond to help you. Please dont hesitate to let us know if you have any questions or concerns about your vehicle.

Employees worked with
MA
MATT AUSTIN
HN
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Helen N.
Vestavia Hills, AL
2007 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
wonderful
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/24/2016 01:47 PM

Great.

Employees worked with
MA
MATT AUSTIN
PS
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Patrick S.
Birmingham, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always a pleasure
I can always come in and feel welcome at this location
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/24/2016 01:45 PM

Always... We want all of our customers to feel like family.

Employees worked with
MA
MATT AUSTIN
JO
JONATHAN ORBE
Verified Customer
Jemison, AL
2016 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Was told probably about an hour before complete and it was less then that
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/23/2016 09:45 AM

Great !

Employees worked with
MA
MATT AUSTIN
JO
JONATHAN ORBE
JB
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Julius B.
Birmingham, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Yes
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/22/2016 11:50 AM

Great !

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
RJ
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Robert J.
Vestavia Hills, AL
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
This requirement for a title and comment is a poor requirement. Don't ask for any further review from me.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/20/2016 02:17 PM

Thank you.

Employees worked with
MA
MATT AUSTIN
RM
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Roy M.
Bessemer, AL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly enviroment
tries hard to please the customers
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/20/2016 02:16 PM

Wonderful Compliment.

Employees worked with
MA
MATT AUSTIN
MS
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Michael S.
Birmingham, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service at Tameron!
great and quick service!! Thank you Tameron!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/20/2016 06:17 AM

Thank you

Employees worked with
MA
MATT AUSTIN
Verified Customer
Gardendale, AL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service/oil change
The guys in the back are always willing to explain any answer I need and are diligent in getting customers in/out.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/15/2016 07:11 AM

Always a pleasure to work on your vehicle.

Employees worked with
MA
MATT AUSTIN
TD
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Terry D.
Trinity, AL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2010 Elantra
great experience!!!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/09/2016 01:54 PM

Thank you for your business Mr. Todd.

Sincerely

Joe Bajalia
Tameron Hyundai
Service Manager

Employees worked with
MA
MATT AUSTIN
AE
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Anjell E.
Alabaster, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
The technicians at Tameron are always very professional and courteous. When I arrived, I wanted to get an additional service done after they'd already finished my car. They honored my request and had me out within a few minutes. A salesman even bought my daughter a soda! They are all just kind!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/08/2016 06:27 AM

Thank you so much for the compliments.

Employees worked with
MA
MATT AUSTIN
Verified Customer
Calera, AL
2013 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Overall they gave pretty good customer service.
Yes
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/06/2016 01:51 PM

Thank you.

Employees worked with
MA
MATT AUSTIN
PC
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Patricia C.
Vestavia Hills, AL
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Another Great Experience
Prompt, courteous, skilled
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/02/2016 01:19 PM

Great !

Employees worked with
MA
MATT AUSTIN
AP
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Ashley P.
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Satisfied
Seat belt fixed
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/30/2016 06:01 AM

Thank you.

Employees worked with
MA
MATT AUSTIN
CP
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Claude P.
Pelham, AL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people and the car
Excellent
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/27/2016 12:40 PM

Wonderful..

Employees worked with
MA
MATT AUSTIN
Verified Customer
2013 Hyundai Tucson
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/25/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
POOR EXPERIENCE
DID NOT FIX ISSUE ON CAR
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/25/2016 04:33 PM

Mrs. Holt

It is unfortunate the you may have an intermittent issue with your A/C. We checked every aspect of your AC and did not find any issues at all. We evacuated and recharged the AC system with dye, so that if you have a slow leak than the next time you come in we can easily identifie it with a UV light. Our staff will always go above and beyond to remedie the problem, unfortunatley it may take more than one visit to fix the issue. We apologize for your inconvenience and hope to see you again in the near future.

Sincerely

Joe Bajalia
Tameron Hyundai
Service Manager  AL030

Employees worked with
MA
MATT AUSTIN
Verified Customer
Hoover, AL
2012 Hyundai Azera
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/24/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
First time visit
I took my 2012 Azera in for problems with the back up camera and the spare battery in the key fob that was not working. The intake at the service department was courteous and quick and the waiting area is modern and comfortable with TV, snacks and free wifi. The wait was longer than I anticipated and a part had to be ordered to fix the problem with my back up camera. However I was able to do some work while I waited. The staff kept me informed about what was going on and thankfully this problem is still covered by the car warranty. Nice dealership and I look forward to using them again.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/25/2016 10:33 AM

Thank you Mrs. Dodd. 

Employees worked with
MA
MATT AUSTIN
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