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SureCritic / Hyundai Dealer / Tameron Hyundai / MATT AUSTIN
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MATT AUSTIN

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1003 reviews)
80

Reviews of MATT AUSTIN

Verified Customer
Alabaster, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice service personnel
thanks Matt for listening and taking car of my car’s issues.
Recommended
MATTHEW A. from Tameron Hyundai responded on 01/09/2020 04:07 PM

Thank you for your 5 star review. We appreciate your business, your feedback, and your kind words. Please let us know if there is anything we can do for you.

Thanks, 
Matt Austin
Assistant Service Manager

Employees worked with
MA
MATT AUSTIN
SF
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Sherry F.
Pleasant Grove, AL
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome!
Everyone here is so friendly! They are always so helpful and nice.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/07/2020 11:50 AM

Thank you for the wonderful comment.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CS
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Chris S.
Leeds, AL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Friendly Service
The team at Tameron Hyundai are always ready to serve but the smile. They are a pleasure to deal with and do business with.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/07/2020 06:14 AM

Thank you for the kind words Chris. I really appreciate the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
CL
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Christine L.
Birmingham, AL
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The staff are all very friendly and know my name.
As always, very professional and friendly. They inform me of what needs to be done currently and let me know what is upcoming in the near future.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/07/2020 06:12 AM

Thank you for the wonderful survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Pelham, AL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Always great service, fast and efficient. Thank you.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/03/2020 03:06 PM

Thank you for the wonderful survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
DV
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Daniel V.
Birmingham, AL
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service!
Great staff/ Excellent management.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/23/2019 09:11 AM

Thank you for the kind words in the survey Daniel.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
EM
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Emma M.
Sylacauga, AL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Love it!!
Super fast, super easy! Loved how I was treated at Tameron!!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/21/2019 10:04 AM

Thank you for the wonderful survey Emma.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
.
.
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/21/2019 09:26 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2011 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Say what they do, and do what they say.
People who drive to do their best.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/18/2019 06:52 AM

Thank you for the survey .

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
RJ
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Rita J.
Alabaster, AL
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Rita jordan
Excellent service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/18/2019 06:51 AM

Thank you for the wonderful survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
MW
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Melissa W.
Alabaster, AL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
I have always had a great experience at Tameron Hyundai. I have been dealing with them since 2016 and I haven't had any issues to date.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/16/2019 09:10 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2016 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
warranty service
starter replacement was within warranty. Service was much better than previous trips for service
Recommended
MATTHEW A. from Tameron Hyundai responded on 12/10/2019 02:39 PM

Thank you for your review. We appreciate your business and your feedback. Please let us know if there is anything we can do for you. I am glad I was able to provide you with better service than you received on your last visit. That was definitely the exception and not the normal. Please see me for any of your needs.

Thanks, 
Matt Austin
Assistant Service Manager

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
Birmingham, AL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service
Recommended
MATTHEW A. from Tameron Hyundai responded on 12/10/2019 02:34 PM

Thank you for your 5 star review. We appreciate your business and your feedback. Please let us know if there is anything we can do for you.

Thanks, 
Matt Austin
Assistant Service Manager

Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick oil change with a great waiting area
Took our 2019 Santa Fe in for it's first service at 6,000 miles which I believe is an oil change and a quick inspection. The first service is free and provides a good indicator of what to expect from the servicing department. The staff were friendly. I was checked in and then led to a comfortable waiting area. There was complementary water and coffee as well as some chicken biscuits. They had a shuttle bus driver to get people to work if their car was going to be in all day however I was only there a maximum of 30 minutes and did not require it. All in all - a professional service.
Recommended
MATTHEW A. from Tameron Hyundai responded on 12/10/2019 02:32 PM

Thank you so much for your kind words and your 5 star survey. Customer Satisfaction is our main goal here at Tameron Hyundai. I am happy to continue to give you excellent service in the future. We appreciate your business and your extremely kind words.

Thanks,
Matthew Austin
Assistant Service Manager

Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
RN
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Ray N.
Shelby, AL
2017 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
BS fee
They charged a $10.60 hazard fee to do an alignment?!?!!!!
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/07/2019 08:47 AM

Ray

You paid the same price every customer pays. You were sent an itemized list of charges and you approved it. Every ticket generated has a hazard waste fee at all of our stores. We are very transparent and have an outstanding reputation in our community. We do not steal from anyone.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Helena, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Appointment
Thoroughly satisfied with all aspects of my 45,000 mile service appointment at Tameron Hyundai. My Service Advisor, Matt Austin, is very courteous, concerned and helpful. I have had my Elantra serviced at Tameron for seven years and would not consider taking it anywhere else.
Recommended
MATTHEW A. from Tameron Hyundai responded on 12/06/2019 03:00 PM

Thank you so much for your kind words and your 5 star survey. Customer Satisfaction is our main goal here at Tameron Hyundai. I am happy to continue to give you excellent service in the future. We appreciate your business and your extremely kind words.

Thanks,
Matthew Austin
Assistant Service Manager

Employees worked with
MA
MATT AUSTIN
CS
gravatar
Chris S.
Leeds, AL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great friendly service
This place and it's people are easy to work with.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/06/2019 11:48 AM

Thank you for the five star survey Chris.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
Pelham, AL
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service
Tony helped me with all my questions.
Recommended
MATTHEW A. from Tameron Hyundai responded on 12/04/2019 03:32 PM

Thank you for your 5 star review. We appreciate your business and your feedback. Please let us know if there is anything we can do for you.

Thanks, 
Matt Austin
Assistant Service Manager

Employees worked with
MA
MATT AUSTIN
BS
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Barbara S.
Prattville, AL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous prompt service
My first experience with Tameron Hyundai was in May, 2014. I was able to purchase a new 2014 Hyundai Elantra. Since that time, I purchased another new 2017 Hyundai Elantra. I have always received excellent service and I live in Prattville, but do not mind driving the extra distance for the courteous and prompt service. I would highly recommend Tameron Hyundai to anyone looking for a great deal.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/02/2019 03:21 PM

Thank you for the wonderful survey Barbara.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy
The appointment was easy to set up and service was fast
Recommended
MATTHEW A. from Tameron Hyundai responded on 11/27/2019 06:34 AM

Thank you for your 5 star review. We appreciate your business and your feedback. Please let us know if there is anything we can do for you.

Thanks, 
Matt Austin
Assistant Service Manager

Employees worked with
MA
MATT AUSTIN
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