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SureCritic / Hyundai Dealer / Tameron Hyundai / MATT AUSTIN
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MATT AUSTIN

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1003 reviews)
80

Reviews of MATT AUSTIN

JS
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Jerry S.
Warrior, AL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and efficient
Good customer service
Recommended
MATTHEW A. from Tameron Hyundai responded on 07/31/2019 10:36 AM

Thank you for your 5 start survey. I really appreciate your business Jerry. Please do not hesitate to call if I can help you in any way.

Thanks,
Matt Austin
Assistant Service Manager

Employees worked with
MA
MATT AUSTIN
Verified Customer
Chelsea, AL
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service and good timing.
I went to Tameron Hyundai for oil change, air filter change, tire rotation, and multi-point inspection. This was all done within an hour.
Recommended
MATTHEW A. from Tameron Hyundai responded on 07/31/2019 10:35 AM

Thank you for your 5 start survey. I really appreciate your business. Please do not hesitate to call if I can help you in any way.

Thanks,
Matt Austin
Assistant Service Manager

Employees worked with
MA
MATT AUSTIN
AS
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Angela S.
Birmingham, AL
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Tameron Hyundai
I feel confident taking my Hyundai Tuscan to Tameron Hyundai. I have had issues when I have used other companies to change my oil. I know I will be taken care of and the staff will go out of their way to help me.
Recommended
MATTHEW A. from Tameron Hyundai responded on 07/30/2019 02:23 PM

Thank you for the 5 star survey, and your kind words. We appreciate your business Angela, and want you to know that we are always here for you. Please do not hesitate to call if you need anything. 

Thanks,
Matt Austin
Assistant Service Manager

Employees worked with
MA
MATT AUSTIN
AS
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Anita S.
Birmingham, AL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
GREAT SERVICE
I got a letter in the mail for recall... went in to get the recall taken care of & the service gentlemen said I could also do the15,000 mile check up at the same time... I agree to that! While I was waiting for the service to be done I was invited to eat lunch in the waiting room! WOW! The service for both the recall & the 15,000 mile service was done in one hour! Can’t get much better service then that!!!
Recommended
MATTHEW A. from Tameron Hyundai responded on 07/25/2019 11:59 AM

Thank you so much for the 5 star review and very kind words. We really appreciate your business and want you to be as comfortable as possible. Please do not hesitate to call me Anita if there is anything I can do for you. Thanks Again.

Thanks,
Matt Austin
Assistant Service Manager

Employees worked with
MA
MATT AUSTIN
LE
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Luther E.
Midfield, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
I enjoyed the time I was there
I enjoyed the service they gave.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/24/2019 02:16 PM

Thank you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JB
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Julius B.
Birmingham, AL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesomeness!
Quick and professional!
Recommended
MATTHEW A. from Tameron Hyundai responded on 07/19/2019 03:49 PM

Thank you for your 5 star survey. We appreciate your business and allowing us to service your car Julius. Please let us know if there is anything we can do for you.

Thanks,
Matt Austin
Assistant Service Manage

Employees worked with
MA
MATT AUSTIN
DC
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David C.
Tuscaloosa, AL
2018 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
The car service was fast, and in the waiting area the dealership had fresh Chick-Fil-A biscuits in the morning, replacing them with Jimmy Johns sandwiches for lunch around 11am. I continue to be impressed with how nice and friendly the staff are.
Recommended
MATTHEW A. from Tameron Hyundai responded on 07/19/2019 03:48 PM

Thank you for your 5 star survey and kind words. We appreciate your business and allowing us to service your car David. Please let us know if there is anything we can do for you.

Thanks,
Matt Austin
Assistant Service Manage

Employees worked with
MA
MATT AUSTIN
CM
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Christopher M.
Birmingham, AL
2017 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Experience
I had my 2017 Veloster serviced Tuesday at Tameron and received top notch friendly customer service once again. I live in Birmingham, while the drive to Hoover is never fun it’s worth the ride to Tameron.
Recommended
MATTHEW A. from Tameron Hyundai responded on 07/19/2019 03:44 PM

Thanks for you business and kind words Christopher. I cannot express how much we appreciate you putting up with that traffic to come and see us for your service needs. Please let us know if there is anything we can do for you.

Thanks,
Matt Austin
Assistant Service Manager

Employees worked with
MA
MATT AUSTIN
DS
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Dale S.
Indian Springs Village, AL
2011 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Good work
Good work always
Recommended
MATTHEW A. from Tameron Hyundai responded on 07/19/2019 03:41 PM

Thank you for you business and kind words Dale. Please let me know if there is anything we can ever do for you.

Thanks!
Matt Austin
Assistant Service Manager

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
Birmingham, AL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Did what they said they would
Went to get key programmed. Key was programmed.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/11/2019 08:27 AM

Thank you for your business.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
PC
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Patricia C.
Hayden, AL
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great customer service
Great experience
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/10/2019 06:17 AM

Thank you for the five star survey Patricia.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JD
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Jon D.
Mountain Brook, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great fast service
Always fast and expert service.
Recommended
MATTHEW A. from Tameron Hyundai responded on 07/09/2019 03:54 PM

Thanks for your service. We appreciate your business and your kind words. 

Thanks,
Matt Austin
Assistant Service Manager
205-314-0311

Employees worked with
MA
MATT AUSTIN
JV
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Joseph V.
Mountain Brook, AL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
RELIABILITY
JOE AND MATT ARE SUPER KNOWLEDGEABLE AND EXPLAIN OPTIONS TO THE CUSTOMER.
THE WORK IS PERFORMED AS PROMISED, AND IF A PROBLEM SHOULD APPEAR THEY WILL WORK IT OUT TO YOUR SATISFACTION.
WE HAD A BATTERY IN KEY PROBLEM RECENTLY (UNRELATED TO ANY OF THEIR WORK), BUT IT MADE THE CAR ACT VERY STRANGE.
MATT HAD TO TALK ME DOWN OFF THE CLIFF TO A SIMPLE SOLUTION, AND ALL IS WELL.
JOE V.
Recommended
MATTHEW A. from Tameron Hyundai responded on 07/08/2019 04:06 PM

Thank you so much for your kind words Joe. You know I am always here for you. Do not hesitate to call.

Thanks, 
Matt Austin
Assistant Service Manager
205-314-0311

Employees worked with
MA
MATT AUSTIN
MB
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Mary B.
Birmingham, AL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Recent repair
We can’t thank Tameron Hyundai for all they did for us during our recent repair. They kept us informed on the progress and timeline and did a great job! A special shout out to Matt Austin who oversaw our repair, but we know it was a team effort!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/08/2019 08:32 AM

Thank you for the kind words Mary. Don't hesitate to let me know if you need anything at all.

Matt Austin
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
Verified Customer
Mountain Brook, AL
2012 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Retired
The service manager, Matt Austin is a great person and always take good care of my car. He lets me know when its time
for me to have service done and what needs to be done.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/08/2019 08:29 AM

Thank you for the five star survey. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
KH
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Kimberly H.
Birmingham, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service with Matt!!
I had my car serviced for an alignment. Matt in the service department is an awesome employee. He goes beyond meeting your needs. He's attentive, thorough, and efficient when it comes to service. I give Matt and his department an excellent rating.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/08/2019 08:28 AM

Thank you for the kind words Kimberly. We look forward to seeing you again at your next visit.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
Verified Customer
Birmingham, AL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Job!
Keep up the good work!
Recommended
MATTHEW A. from Tameron Hyundai responded on 07/08/2019 08:47 AM

Thank you so much for the great survey. Please let me know if there is anything that I can do for you in the future.

Thanks You
Matt Austin
Assistant Service Manager
205-380-6250

Employees worked with
MA
MATT AUSTIN
PH
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Pam H.
Birmingham, AL
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Matt was great. Explained everything very well !!!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/05/2019 10:12 AM

Thank you for the wonderful survey Pam. I will be sure to share your comments with Matt. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Helena, AL
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
How Tameron Hyundai can improve
Please read all the comments I have just written in your survey
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/03/2019 09:34 AM

Thank you for your feedback.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JK
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James K.
Birmingham, AL
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Consistently great service!
Consistently great service!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/01/2019 06:05 AM

Thank you Mr. Kennemer.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
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