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SureCritic / Hyundai Dealer / Tameron Hyundai / MATT AUSTIN
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MATT AUSTIN

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1003 reviews)
80

Reviews of MATT AUSTIN

SG
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Seth G.
Gardendale, AL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very friendly people and all questions are answered
Everyone is very friendly and all of your questions will be answered to the best of their knowledge.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/30/2017 02:49 PM

Thank you for the 5 star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fast, friendly and professional service
I plan on using this dealership for all my maintenance from now on.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/30/2017 02:49 PM

Thank you for the wonderful comments on the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
VP
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Velauthampillai P.
Montgomery, AL
2013 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good
Relatively speaking, its okay
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/30/2017 02:48 PM

Thank you for the wonderful survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Clanton, AL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The Job Was Done
They did what was asked, quickly and effectively. The staff was polite and everything went well
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/30/2017 05:50 AM

Great.  Thank you for the great survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
RH
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Rebecca H.
Moody, AL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very easy and pleasurable experience!
Everyone involved in the car buying experience made it enjoyable and stress free!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/30/2017 05:47 AM

Wonderful comments. Thank you for giving us the opportunity to serve you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
TT
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Tiffany T.
Gardendale, AL
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Answered questions
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/27/2017 04:20 AM

Thank you for the 5 star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Odenville, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service guys keep you informed
Great place to get your car serviced?
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/26/2017 06:29 AM

We love the wonderful comment. Thank you very much for being our customer.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
RM
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Rima M.
Warrior, AL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and friendly
In and out in no time.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/24/2017 06:21 AM

Thank you for the 5 star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
KS
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Kishore Kumar S.
Birmingham, AL
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Transparent and timely delivery
Turnaround time
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/22/2017 08:29 PM

Kishore

Thank you very much for your business. Please don't hesitate to call us if you need anything at all.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
GG
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George G.
Birmingham, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
Very prompt. Good service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/22/2017 08:24 PM

Thank you

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
TF
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Truman F.
Birmingham, AL
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
cool
they had snacks and a good area to wait. Not like express oil change.
Recommended
Employees worked with
MA
MATT AUSTIN
Verified Customer
Vestavia Hills, AL
2012 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2017
verified customerVerified Customer
Category: Service
Good service
Good management. Came in with a problem and they solved it and provided great service
Recommended
Employees worked with
MA
MATT AUSTIN
BW
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Brenda W.
Bessemer, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service well done.
I would recommend you all to a friend.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/15/2017 05:36 AM

Thank you very much for the kind words.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
PG
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Pam G.
Palm Bay, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick service
Recall for seat belt repaired quickly
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/11/2017 01:44 PM

Thank you

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Vestavia Hills, AL
2012 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2017
verified customerVerified Customer
Category: Service
Good service
Good management. Came in with a problem and they solved it and provided great service
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/10/2017
Service Type: Repair
Category: Service
Bad experience
Went to change the oil and it started leaking. The service provider was rude as well.
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/11/2017 11:11 AM

I apologize for the poor service you received. You have been a long time customer of ours and i hope this incident will not keep you from coming back to us. I don't think you have had any other issues with us. Please give us another opportunities to redeem ourselves. I will resend you another survey to fill out. Please ask for me at your next visit so that i can make sure that your visit with us is perfect. We aim to give 5 star service and get 5 star survey's.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
RB
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Richard B.
Birmingham, AL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and good service.
Rick B
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/09/2017 05:26 AM

Thank you

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good customer service
Good customer service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/08/2017 05:22 AM

Thank you very much for the kind words.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service management and leadership is the best in the business!
Always treated like I'm the only customer in the dealership. Work is done on time and exactly correct.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/05/2017 06:59 AM

Thank you for the wonderfull comments on the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Vestavia Hills, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
30000 mile maintenance
The advisor was very helpful, the service was performed in a timely manner but the cost was, in my opinion, too high.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/04/2017 12:40 PM

Thank you for the 5 star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JB
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Jane B.
Hoover, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
In all the years I have been taking my car to Hoover Hyundai for service, I have never been disappointed. The staff has always been courteous and professional.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/02/2017 12:37 PM

Thank you for your business.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
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