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SureCritic / Hyundai Dealer / Tameron Hyundai / MATT AUSTIN
MA

MATT AUSTIN

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1003 reviews)
80

Reviews of MATT AUSTIN

Verified Customer
Pell City, AL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Always great customer service! Most times I come in without an appointment because I don't always get the same time off. I am always waited on promptly, technician goes over what will be done and the cost and then I wait in the waiting area. It never takes very long and service is always professional. If it doesn't need something, they tell you.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/27/2018 06:01 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
Bessemer, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Great service , Maintenance manager was amazing I was able to get a loaner vehicle while my vehicle was being repaired and it was in a timely manner my car is running better then ever
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/27/2018 06:00 AM

Thank you for the wonderful survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BA
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Bill A.
Birmingham, AL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
On time, no waiting
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/25/2018 05:34 AM

Thank you for the survey Bill.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
BB
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Beverly B.
Maylene, AL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good
Good service but just a little miscommunication with nearly every visit. They get the car taken care of tho!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/24/2018 01:15 PM

Thank you for the wonderful survey Beverly.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
BD
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Byron D.
Montevallo, AL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Costumer courtesy
Service manager is always up front with the customer. The department is always clean and comfortable while you wait. Although I wish you would offer a car cleaning with the services.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/23/2018 05:28 AM

Thank you for the five star survey Byron.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
RC
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Rochelle C.
Birmingham, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Matt was great! He provided excellent customer service! Jim C.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/22/2018 02:05 PM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JC
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Judy C.
Birmingham, AL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
maintenance service & repairs
Service managers are generally very helpful and courteous. The staff tries to provide a positive customer experience.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/21/2018 05:46 AM

Thank you for being our customer Judy. It is always a pleasure to see you in our service department.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JS
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Jodi S.
Birmingham, AL
2015 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Very impressed with the service that was provided. They were able to get me in right away. I was also very appreciative that they answered their phone. The other service department that I had been using does not answer the phone! Very frustrating!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/18/2018 10:17 AM

Thank you for the wonderful survey Jodi.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JB
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James B.
Calera, AL
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Service was great as uasuly
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/18/2018 05:44 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
NC
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Nancy C.
Alabaster, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
The service department has always been very professional and listens to my service needs.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/13/2018 01:07 PM

We will always be here for you Nancy. Thank you for the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
JV
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Joseph V.
Birmingham, AL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
GREAT AS USUAL
HAVE BEEN GOING TO TAMERON FOR SERVICE SINCE I BOUGHT THE CAR IN 2012.
JOE AND HIS GROUP HAVE BEEN COMPLETELY RELIABLE AND DO FINE WORK.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/13/2018 01:05 PM

Thank you for the wonderful survey Joseph.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
Verified Customer
Alabaster, AL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Reliable service
Matt Austin and the service technicians are great! Quick and reliable
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/13/2018 05:53 AM

Thank you  for the five star survey .

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Pelham, AL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Always very quick and thorough
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/09/2018 06:04 AM

Thank you for your business. We look forward to seeing at your next visit.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JK
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James K.
Birmingham, AL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Work
I brought my vehicle and they worked on it!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/07/2018 05:58 AM

Thank you for the survey James.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
WD
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Willie D.
Odenville, AL
2017 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Visit
Great job
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/06/2018 05:27 AM

Thank you

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Chelsea, AL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Prompt service
I arrived a bit early for my appointment. The service department was able to accommodate my schedule which was pleasant and unexpected.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/05/2018 10:34 AM

Thank you for your survey. I am glad our staff was able to accommodate. We look forward to seeing you again.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Bessemer, AL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service great but pricy
The service was great but the pricing is way too high.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/04/2018 01:32 PM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JR
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Joyce R.
Prattville, AL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Very Friendly, fast Service....
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/04/2018 01:26 PM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Shop
I didn't have an appointment for an oil change but arrived before the shop opened. The associate told me that it would be about an hour before it would be ready. They completed the oil change in about 30 minutes.
Recommended
Employees worked with
MA
MATT AUSTIN
MC
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Mark C.
Birmingham, AL
2011 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Electrical problem
The issue was diagnosed and corrected in a timely manner.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/04/2018 05:58 AM

Thank you Mark.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
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