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SureCritic / Hyundai Dealer / Tameron Hyundai / MATT AUSTIN
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MATT AUSTIN

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1003 reviews)
80

Reviews of MATT AUSTIN

CJ
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Clayton J.
Birmingham, AL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great Service
Recommended
Gianna B. from Tameron Hyundai responded on 12/10/2020 10:18 AM

Thank you for the wonderful survey, Clayton. 

Employees worked with
MA
MATT AUSTIN
NB
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Nathaniel B.
Adamsville, AL
2014 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Thanks for your great service.
Recommended
Gianna B. from Tameron Hyundai responded on 12/09/2020 11:06 AM

Thank you for the wonderful survey, Nathaniel. 

Employees worked with
MA
MATT AUSTIN
RF
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Ronald F.
Mountain Brook, AL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
The people recognize you immediately
The service was quick and efficient
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/21/2020 06:30 AM

Thank you for the survey Ronald.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JK
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James K.
Birmingham, AL
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service is great
Their staff is customer oriented and it shows in the excellent service they provide.
Recommended
Gianna B. from Tameron Hyundai responded on 11/19/2020 11:40 AM

Thank you for the wonderful survey, James.

Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2011 Hyundai Genesis Coupe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Consistently delivers great customer service
Consistent in resolving problem issues with vehicle
Recommended
Gianna B. from Tameron Hyundai responded on 11/18/2020 08:45 AM

Thank you for the wonderful survey. 

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
KB
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Karen B.
Birmingham, AL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Responsiveness and advice about needs.
All good
Recommended
Gianna B. from Tameron Hyundai responded on 11/18/2020 07:55 AM

Thank you for the five-star survey, Karen. 

Employees worked with
MA
MATT AUSTIN
Verified Customer
Irondale, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
lights on dash board
service representative extremely knowledgeable and discussed in great details the repairs that was needed.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/17/2020 06:06 AM

Thank you for the business.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Helena, AL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service A+
Always get great service
Recommended
GIANNA B. from Tameron Hyundai responded on 11/10/2020 09:41 AM

Thank you for the wonderful survey, Jennifer. 

Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Excellent customer service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/07/2020 07:53 AM

Thank you for the wonderful survey .

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
EB
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Erik B.
Calera, AL
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and friendly service!
I had a scheduled appointment on a workday and more than likely I couldn’t get off in time to make it to a 3:45pm appointment. I did a drive in on October 20th and Matt thoroughly explained what he could do and what was needed to be serviced on my 2020 Sonata at 15k. He gladly told me that they could get started right away and that I would be good to go in about and hour. He did just that and I was on my an hour later! I appreciate the courtesy and service I received that day! Thanks!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 10/23/2020 02:31 PM

Thank you for the wonderful survey Erik.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
AS
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Angela S.
Birmingham, AL
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!!
I love having Tameron Hyundai service my car. I feel safe having the dealership I bought my car from servicing it. The facility is very nice with free wifi and food while you wait for your car.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 10/23/2020 05:36 AM

Thank you for the five star survey Angela.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
DC
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Diana C.
Mountain Brook, AL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Extra help
Matt Austin spent extra time with me explaining my vehicle's contracts. Took my car in early, and the agreed upon suggested maintenance was done in an acceptable time frame.
Recommended
GIANNA B. from Tameron Hyundai responded on 10/21/2020 06:04 AM

Thank you for the wonderful survey, Diana. 

Employees worked with
MA
MATT AUSTIN
DC
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David C.
Tuscaloosa, AL
2018 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
covid safe
In this time of heightened awareness of health protection protocols, I was pleased to see them followed so well here.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 10/17/2020 10:24 AM

Thank you for the five star survey David.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JO
JONATHAN ORBE
RS
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Randel S.
Jasper, AL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great company
Dependable
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 10/14/2020 09:25 AM

Thank you for the five star survey Randel.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
PC
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Patricia C.
Hayden, AL
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Keeps you updated on service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 09/30/2020 06:22 AM

We appreciate the five star survey Patricia.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Vestavia Hills, AL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service Department
Easy to work with, friendly and timely
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 09/08/2020 08:24 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JK
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James K.
Birmingham, AL
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Another good experience
The service is always good, and the staff is truly customer oriented. On this particular visit, with the pandemic still going, they went the extra mile to help make my drop-off and pick-up safe and contact-less. Very much appreciated.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/28/2020 11:50 AM

Outstanding!! Thanks for the survey James. You are Hyundai family.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
RS
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Robert S.
Birmingham, AL
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent dealership and service department
Tameron Hyundai provides excellent service and the waiting areas are outstanding. I’ve experienced such great service from my Santa Fe Sport and the maintenance service provided by Tameron, I would recommend that anyone interested in purchasing a Hyundai consider Tameron for sales and service.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/25/2020 07:41 AM

Thank you for the wonderful survey Robert. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Trussville, AL
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Excellent
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/19/2020 05:33 AM

Thank you for the wonderful survey .

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JL
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James L.
Columbiana, AL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Normal maintenance for 2016 Sonata
Great service. Great people.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/13/2020 12:59 PM

Thank you for the five star survey James.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
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