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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / MARK BOSWELL
MB

MARK BOSWELL

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(530 reviews)
82

Reviews of MARK BOSWELL

JC
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JOHN C.
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service.
My only concern is that there is something wrong with the passenger side air bag and maybe the driver as well. Since my leased car is less than a year old with less than 8,000 miles, it is feasible that the auto should be recalled. At the very least, Is should have a loaner until the problem is resolved.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/17/2017 08:47 AM


 Thank you for sharing your service experience with us. We are sorry to hear your Sonata was having problems and happy we were able to assist in repairing.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
MB
MARK BOSWELL
RV
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Roland V.
St. Augustine, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
They are quick and exsplain whats wrong.
Like everything
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/13/2017 06:00 AM


 We thank  you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
MS
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MARTY S.
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Made a service appointment with a call. Service department was ready when I arrived. Service was performed timely. I was apprised of the results of a multi-point inspection and the potential of all problem areas found. The price for my service was exactly what was quoted on my appointment phone call. Great customer service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/10/2017 05:51 AM


  Thank you for sharing your kind words with us and your continued loyalty to Genesis of St Augustine. Cheryl and our service team believe in providing the best customer service to all of our wonderful guests.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
CB
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CHARLES B.
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous Service
In and out promptly, Good coffee in the waiting room!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/09/2017 12:25 PM


 We appreciate you taking the time to share your service experience with us and we are happy to hear you enjoyed the coffee and the complimentary amenities we offer in our lounge.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
JG
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James G.
Palm Coast, FL
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Never been happier
Service department is 2nd to none
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/04/2017 07:16 AM

Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
RO
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Randall O.
Saint Augustine, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good
Good
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/02/2017 02:31 PM


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
Verified Customer
2017 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Why show my drivers license to get a tire repair??? What safeguards my information since they lost it to begin with?
This dealer does not offer the best prices nor the best service. Go to Daytona Hyundai instead. Worth the drive.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/04/2017 01:02 PM


Our apologies for any inconvenience we may have caused you. This vehicle has never been in to our service facility and in order to add it, we do unfortunately need some information. Again, sorry that the information doesn't automatically transfer over from other dealerships. Cheryl, your service consultant will be following up with you and if I may be of further assistance please contact me directly at JoeKing@Hyundaiofstaugustine.org

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
MS
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MATTHEW S.
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ok
They do what they say and say what is needed
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/02/2017 06:26 AM

 
 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
MB
MARK BOSWELL
RS
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Robert S.
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Positive Experience
Friendly, personal treatment.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/29/2017 07:17 AM


 Thank you so much for the 5 star review and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
MB
MARK BOSWELL
DR
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Diana R.
St. Augustine, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service representatives who explain and answer any questions
Great visit
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/29/2017 05:43 AM

 
 Thank you for taking the time to share your kind words with us and for your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
MB
MARK BOSWELL
Verified Customer
Palm Coast, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very happy with my sonata
Handled in a timely manner very courteous
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/29/2017 05:42 AM

 
 We appreciate you taking the time to share your 5 star review with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
Verified Customer
St. Augustine, FL
2013 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer
The atmosphere is wonderful while waiting for your service. Great coffee and fruit.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/27/2017 05:53 AM

 
 Thank you for sharing your service experience with us and being a part of our Genesis of St Augustine family.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
KP
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Karin P.
Green Cove Springs, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Everyone there is always so nice and helpful.
+ the chocolate chip cookies are great!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/25/2017 11:59 AM

 
 We thank you for your kind words and continued loyalty to Hyundai of St. Augustine. The fresh baked cookies are delicious.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
EL
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Eduardo L.
Saint Augustine, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Always receive the best service here. I'm always busy and it's great to get a quick oil change and car wash. Very nice.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/25/2017 06:22 AM

 We greatly appreciate your kind words and continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
RJ
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Ricky J.
Palm Coast, FL
2011 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change
people are very caring and helpful
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/22/2017 05:37 AM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Please let us know how we can improve to earn that 5th star on your next visit.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
JP
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Jeffrey P.
Saint Augustine, FL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
JP's 15000 service
professionally done and in a timely fashion...
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/21/2017 11:12 AM


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
Verified Customer
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
tks
thank you
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/15/2017 11:41 AM


 Thank you for the 5 star review. We value you and all of our guests and appreciate your loyalty .

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
Verified Customer
Jacksonville, FL
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
Good
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/13/2017 07:44 AM


  Thank you for the 4 star review and your continued loyalty to Hyundai of St Augustine.
Please let us know how we can earn that 5th star on your next visit.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
MB
gravatar
Miguel B.
Palm Coast, FL
2016 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service..service mngr..& staff
Yes..i have had a good experience with the service they offer..i would recommend to friend's
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/12/2017 06:46 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

We hope you kept safe from the hurricane.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
MB
MARK BOSWELL
GM
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Glen M.
Saint Augustine, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Hyundai employees
This review is not fun
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/12/2017 06:44 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

We hope you kept safe from the hurricane.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
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