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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / MARK BOSWELL
MB

MARK BOSWELL

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(530 reviews)
82

Reviews of MARK BOSWELL

AP
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Alan P.
Crystal Lake, IL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast, friendly service.
Service was completed on-time as promised. Staff were very friendly and helpful.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/06/2017 02:57 PM


We thank you for taking the time to share your service experience with us and our continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
MN
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Martin N.
Miami, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy to work with.
Will keep coming back
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/05/2017 12:49 PM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
EL
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Eduardo L.
Saint Augustine, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service with a smile
Always a great place to take my car for service and they have a clean waiting room. Very nice
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/05/2017 08:24 AM

 
We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
TD
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Todd D.
Hollister, FL
2013 Hyundai Elantra Gt
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2017
verified customerVerified Customer
Category: Service
made it right
Thank you you for making the problem good.
Recommended
Employees worked with
MB
MARK BOSWELL
NB
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NANCY B.
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Excellence
Super service. Came in for a routine oil change.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/01/2017 12:11 PM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

 Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
BP
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Bernadette P.
Elkton, FL
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service and friendly efficient personnel
Excellent
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/30/2017 12:39 PM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
Verified Customer
Palm Coast, FL
2009 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service at St. Augustine Hyundai
Good service, fast and courteous, The car wash is a great extra!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/30/2017 06:10 AM

We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
MB
MARK BOSWELL
TD
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Todd D.
Hollister, FL
2013 Hyundai Elantra Gt
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2017
verified customerVerified Customer
Category: Service
made it right
Thank you you for making the problem good.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/28/2017
Service Type: Repair
Category: Service
Check parts availablity....
Not very professional...
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/30/2017 12:34 PM

Thank you for taking the time to speak with us today. We appreciate you bringing this to our attention and our parts manager has been made aware of this issue. We appreciate your patience and for allowing us to try and make this right for any inconvenience we have caused.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
MB
MARK BOSWELL
RP
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Rudolf P.
Palm Coast, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
15000 mile service
Roger did a great job.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/30/2017 06:07 AM


We thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
Verified Customer
St. Augustine, FL
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Routine oil change and recall
My call had a recall on it and I had many notifications advising me to take the car in to be checked. Hyundai of St. Augustine fit me in during a convenient time. I really appreciated the free wifi, as I was able to continue working while I waited for my car.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/30/2017 06:03 AM

 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
MB
MARK BOSWELL
JP
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JIMMIE P.
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Excellent
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/30/2017 06:00 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

 Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
MB
MARK BOSWELL
CF
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Cynthia F.
Murrells Inlet, SC
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Location is close to work. Service is great! Employees are awesome!
Awesome experience!! Would not take my car anywhere else!!!!!!!!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/30/2017 05:53 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
MB
MARK BOSWELL
Verified Customer
St. Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast, efficient and courteous!
Excellent service department!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/26/2017 08:55 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
Verified Customer
Palm Coast, FL
2016 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
good sales
friendly place
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/26/2017 09:21 AM

Thank you for taking the time to share your service experience with us. I will be following up with you on your experience.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
RD
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Ralph D.
Palm Coast, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Taking care of business
I had my right fender well replaced (my fault). When I brought it in for service a few months later (this week) the fender well had moved and was damaged. Roger checked it out and could not find a reason for this issue. The dealership ate the cost of replacement and made it obvious to me they are about customer satisfaction. Great team of people from the showroom to the service department.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/24/2017 07:34 AM

 We appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

 Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
MP
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Maureen P.
St. Augustine, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Caring staff
Caring staff
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/23/2017 01:52 PM


We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
LD
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Laura D.
Saint Augustine, FL
2014 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
nice
they are very nice
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/23/2017 10:02 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
CM
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Constance M.
Jacksonville, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Maintenance Service
Hyundai of St. Augustine was recommended to me by someone I know and they also raved about the service department. So when after purchasing my car and nearing my first oil change I noticed that the sensor for my front left tire pressure was reading 50 PSI when it should never have reached that high. I called the service department to request an emergency scheduling and the service manager Joe promptly fit me in. He was a blessing and I really appreciated his efforts on my behalf because he helped put my mind at ease. Once at the dealership Service Advisor Roger also showed us excellent customer service from his greeting to our goodbyes. He made sure to answer all of our questions along with a gentleman from the maintenance crew. Overall, we were treated exceptionally and highly recommend Hyundai of St. Augustine.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/22/2017 06:02 AM

We appreciate you taking the time to share your 1st service experience with us and your continued loyalty to Hyundai of St. Augustine.

 It was my pleasure speaking with you and Roger is truly an asset to our service team. Please don't hesitate to call me if I may ever be of assistance.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
RD
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Rudolph D.
Flagler Beach, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Friendly on time service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/16/2017 05:26 AM

 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
LL
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Levit L.
Palm Coast, FL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Elantra Service
The service department is an outstanding The service advisors really nice
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/15/2017 05:45 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
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