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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / MARK BOSWELL
MB

MARK BOSWELL

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(530 reviews)
82

Reviews of MARK BOSWELL

MD
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Michael D.
Gettysburg, PA
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great job even cleaned the car.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/23/2017 07:40 AM


We sincerely appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
Verified Customer
Saint Augustine, FL
2013 Hyundai Azera
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
review
Friendly staff, competent workmanship, timely service but took a bit longer (2-1/2 hours) for the 30,000 mile than expected. I am very satisfied with Hyundai dealership.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/21/2017 12:40 PM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
RP
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Rudolf P.
Palm Coast, FL
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
oil change problems
oil change problems
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/21/2017 12:36 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.
We appreciate the feedback and will address this with our car care express technicians.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
LB
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Larry B.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quality and customer service is the engine that drives a thriving buisness
Always trust your dealership. They built it , why should anyone else maintain it. It is cheaper in the long run, and isn't that why you buy a Hyundai.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/21/2017 09:05 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
PW
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PAULETTE W.
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
staff
explains efficiently any service you need
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/18/2017 05:33 AM


We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
MB
MARK BOSWELL
FL
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Frank L.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
review
good, but stop sending me reviews
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/14/2017 07:14 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
JU
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Joseph U.
Palm Coast, FL
2008 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My review
Work done in a timely manner.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/14/2017 05:56 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
WM
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Walter M.
Saint Augustine, FL
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Reliable service
Friendly and reliable customer service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/14/2017 05:55 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
MB
MARK BOSWELL
BE
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Barbara E.
Saint Augustine, FL
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service and honest friendly people.
The very best service experience possible
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/08/2017 12:50 PM

Thank you for the kind words Mr Evans!
Our number one priority is to provide the best customer service experience possible and we hit the mark!
Thank you for the great review and look forward to serving you again!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
MB
MARK BOSWELL
DM
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Debora M.
Monroe, GA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional
Professional
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/08/2017 04:55 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
GD
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Gerald D.
Palatka, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
on time service
on time service
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/07/2017 06:55 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
TM
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Terry M.
Palm Coast, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service and friendliness of the staff
As always top notch, the best
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/04/2017 02:39 PM

Thank you for a great review and your continued loyalty to Hyundai of St Augustine. 

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
MB
MARK BOSWELL
LC
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Lisa C.
Saint Augustine, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai dealership has great sales and service.
I had tire rotation and oil change for a great price with an offer that Hyundai sent me. The car was also washed free. It was fast and they provided me with a report on the status of the tires and filters. What more could you want?
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/04/2017 06:52 AM

Thank you for taking the time to give us this great review!
We look forward to seeing you on your next service visit.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
JF
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Janine F.
Jacksonville, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful service staff
Wonderful service staff
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/03/2017 04:56 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
MB
MARK BOSWELL
LC
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Lilli C.
Saint Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service!
See above.
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/03/2017 04:55 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
MB
MARK BOSWELL
Verified Customer
Saint Augustine, FL
2016 Hyundai Veloster
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Don't go for the car wash
Had to wash it when we got home
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/04/2017 02:11 PM

Thank you for taking the time to share your service experience with us. Our deepest apologies for the complimentary wash not being satisfactory. We will be addressing your review with the Detail Manager and Tunde will be reaching out to you to try and make this right. 

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

GIOVANNI R. from Hyundai of St. Augustine responded on 08/09/2017 10:10 AM

Thank you for coming in yesterday and allowing us the chance to make up for the unsatisfactory service wash on your last service visit. As a goodwill gesture, we performed a complimentary detail on your Veloster and hope we have earned your 5 star confidence in us.
Look forward to your next service visit!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"


Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
DF
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Deborah F.
Palm Coast, FL
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Hyundai dealership
great service, honesty about services need for my car, and fair prices for work done
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/02/2017 06:27 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Cheryl will definitely appreciate your review.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
DH
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Dave H.
Elkton, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Love my Elantra -- and my dealer. Good service -- with a smile
Yes
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/01/2017 11:43 AM


Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
AC
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Anthony C.
Saint Augustine, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
very good at what they do
already have
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/31/2017 08:38 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
MB
MARK BOSWELL
Verified Customer
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The employees
I have always been treated kindly and with respect. The employees I have contact with are knowledgeable and hard working. These are reasons that keep my returning to the dealership.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/31/2017 06:06 AM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
MB
MARK BOSWELL
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