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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / MARK BOSWELL
MB

MARK BOSWELL

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(530 reviews)
82

Reviews of MARK BOSWELL

Verified Customer
Fargo, ND
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Blank
Blank
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/27/2017 05:34 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
DT
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DEBORAH T.
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quality service
No BS. In and out quality service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/23/2017 11:50 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
LL
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Lester L.
St. Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Focused
Friendly, helpful and efficient.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/20/2017 12:52 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
MB
MARK BOSWELL
BS
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Beverly S.
Jacksonville, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Quality of service; courtesy; efficiency
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/20/2017 06:17 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
JP
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Jeffrey P.
Saint Augustine, FL
2016 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
JP vist #2
thanks for the snacks and the car wash.........But can never understand why an oil change and tire rotation can be so much higher than your competitors.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/17/2017 09:26 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Make sure to always check out our coupons on our Hyundai of St Augustine web site.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
DG
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Diana G.
Palm Coast, FL
2017 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
Car is under two different names so when I scheduled appointment, they couldn't find it. Not that big a deal because they put us in anyway. I think it took a little longer then I expected though. But, they were a little busy and did do a quick car wash. Coffee was good. Service people were very nice and accommodating.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/15/2017 07:56 AM

Thank you for sharing our service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
JK
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James K.
St. Augustine, FL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service campaign
NA
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/13/2017 11:25 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
JH
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James H.
St. Augustine, FL
2015 Hyundai Genesis
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always courteous
Not happy about the oil leak in my driveway
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/10/2017 06:23 AM

Thank you for taking the time to speak with Danny today and once again our sincere apologies for the incovenience this has caused. We stand behind our work and will make sure to go above and beyond to win your confidence back in us.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
MB
MARK BOSWELL
DE
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Debra E.
Saint Augustine, FL
2017 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Jan visit
Timely process
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/08/2017 05:55 AM

 Thank you for sharing your service experience with us. Our apologies for any inconvenience from the extra time needed to complete your services. Danny, your service advisor will be reaching out to you. Thank you for your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
MB
MARK BOSWELL
MS
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Michelle S.
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service is very important to the sales and service departments.
Thank you, Hyundai of
St. Augustine. I will absolutely be looking here when it is time to shop for another car.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/06/2017 06:53 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
LC
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LEWIS C.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Effecient, timely, and complete.
as prior.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/02/2017 06:08 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
TL
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Terry L.
St. Augustine, FL
2016 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change and Tire Rotation
Taylor Lowery
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/01/2017 02:42 PM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
MB
MARK BOSWELL
JW
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Jacqualine W.
Palm Coast, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The maintenace staff & services.
Great Experience thus far from the purchase point to my recent 50K mile vehicle maintenance check-up.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/01/2017 02:36 PM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
KP
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Keith P.
Ponte Vedra Beach, FL
2014 Hyundai Elantra Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstanding service establishment
Everyone always pleasant
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/31/2017 07:53 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
GB
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George B.
Palm Coast, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
george b
The employees who present the vehicle after service are very explanatory.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/30/2017 06:14 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
MB
MARK BOSWELL
BP
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Barbara P.
Saint Johns, FL
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Yes
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/26/2017 07:03 AM

Thank you for service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
Verified Customer
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai St. Augustine
Great staff ...
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/24/2017 06:42 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
MB
MARK BOSWELL
HC
gravatar
Henry C.
Ponte Vedra, FL
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Love the friendly service staff and the timely manner in which my car was serviced.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/23/2017 02:21 PM

 Thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
Verified Customer
Palm Coast, FL
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
The people
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/16/2017 11:45 AM

Thank you for sharing your experience with us and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
PC
gravatar
Patricia C.
St. Augustine, FL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
? Service on 2012 Hyundai Elantra on 1-3-17.
As I just said on previous part of this survey, I received prompt, polite, service. Very thorough.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/09/2017 09:51 AM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
MB
MARK BOSWELL
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