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MB

MARK BOSWELL

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(530 reviews)
82

Reviews of MARK BOSWELL

GP
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Gina P.
St. Augustine, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
premier service
they always have your car ready for you to jump in and go,. And who can complain about warm chocolate cookies.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/26/2018 06:09 AM


 We appreciate you taking the time to share your service experience with us and the continued loyalty to Hyundai of St Augustine.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
FM
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Frank M.
Palm Coast, FL
2017 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Worst service ever
No communication AT ALL by their service department. Waited over an hour before I could find someone who could tell me where my car was. Beware of this dealership.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/21/2018 03:03 PM


 Thank you for bringing this to our attention. Our sincere apologies for the non communication. We will make sure to take address our check in process as this is very uncharacteristic. Tunde will be following up with you. 


Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th straight quarter.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/24/2018 05:23 AM


 Thank you for speaking with us and helping us better our processes. Happy Holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
PS
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Patrick S.
Jacksonville, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
The service advisor was great.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/20/2018 11:34 AM


 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
Verified Customer
Green Cove Springs, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Waiting area is clean, well-lit, refreshments provided, staff friendly and most important, the Service Department personnel seem quite competent and just as important to me, a well-washed sparkling car to drive away. Thanks Hyundai of St. Augustine!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/17/2018 06:42 AM


 We appreciate you taking the time to share your kind words with us and continued loyalty to Hyundai of St Augustine. 
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
VB
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Vicki B.
Saint Augustine, FL
2007 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
BENOIT REVIEW
THE SERVICE AND ASSOCIATES ARE ALWAYS HELPFUL AND INFORMATIVE. I ALWAYS FEEL THAT MY ENTOURAGE IS IN GOOD HANDS
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/29/2018 11:46 AM


 Thank you for taking the time to share your kind words with us. We are blessed to have such wonderful guests. Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
GS
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Gabriel S.
Saint Augustine, FL
2016 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Regular Service
Excellent
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/21/2018 05:54 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating.

 Happy Thanksgiving from all of us at Hyundai of St. Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
CH
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Connie H.
Saint Augustine, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sales and service
Pleasant and professional both sales and service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/14/2018 06:06 AM


 We greatly appreciate you taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
PG
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Patricia G.
St. Augustine, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Everyone is amazing!
Yet again, the service department went above and beyond! Tundi was AGAIN fantastic! We recently moved here from south Florida...this Hyundai dealership is without compare!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/13/2018 02:42 PM


 Thank you for taking the time to share your service experience with us. Tunde always has a smile on her face and is an asset to our service team.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
AK
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Albert K.
Hastings, FL
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great company
Everyone is very nice
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/13/2018 06:58 AM


 We thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
Verified Customer
Palm Coast, FL
2015 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Terrible
Awful service, sorry I keep coming back.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/09/2018 05:59 AM


 Thank you for taking the time to share your service experience with us. We will be following up with you to better understand what happened with your experience. We pride ourselves on exceeding our guests expectations and our apologies for missing the mark.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
CB
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Cindy B.
St. Augustine, FL
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service as always
Happy
But annoyed I have to write a text just to submit a review...next time I wont respond.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/05/2018 06:12 AM


 Thank you for taking the time to share your service experience and our apologies that it is sent in a text format.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
DP
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Danny P.
St. Augustine, FL
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
.
.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/05/2018 06:11 AM


 Thank you for sharing your service experience with us. Danny appreciates the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
VE
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Vern E.
Palm Coast, FL
2016 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
The staff
The service and friendly manner of all the staff was wonderful. They explained what was going on.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/05/2018 06:09 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
JF
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Jack F.
St. Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service with no wait thanks to your Valet Service and the most cost effective car wash in Sr. Augustine.
Good results every time for four years and counting.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/02/2018 02:47 PM


 Thank you for taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
RK
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Richard K.
Saint Augustine, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quality Service
Quality service, timely. Waiting area needs work. Tv continually plays Hyundai advertisements...it gets old.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/30/2018 11:30 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
MB
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Marc B.
St. Augustine, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy and the right price!
Took my Sonata in for an oil change. Everyone was super friendly and I didn't have to wait too long. Customer lounge was clean and comfy. Delicious free cookies, too!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/24/2018 01:06 PM


 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations and will even feed you with freshly baked cookies.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
MW
gravatar
Michael W.
Palm Coast, FL
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Your Service from Dunte
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/24/2018 12:43 PM


 Thank you for sharing your service experience with us and the 5 star rating. Tunde appreciates the compliments.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
KR
gravatar
Ken R.
St. Augustine, FL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A satisfied customer
Positive atmosphere in work place and attentive employees to customer needs.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/23/2018 07:52 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
MB
MARK BOSWELL
CC
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Caroline C.
St. Augustine, FL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great people.
It’s a pleasure to do business with Hyundai of St Augustine.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/22/2018 06:22 AM


 Thank you for sharing your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
CM
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Chris M.
Saint Augustine, FL
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
General maintenance
Came in for an oil change. The waiting area is clean, plenty of free beverages and fresh baked chocolate chip cookies. The staff is always friendly and courteous.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/22/2018 06:25 AM


 We greatly appreciate you taking the time to share your service experience with us and took advantage of our beverages and delicious cookies.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
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