Verified CustomerGood afternoon Carol. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I'm very happy to hear that you had a pleasant experience at our service department.
I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Verified CustomerGood morning Pamela. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.
I'm glad we were able to help you out during your trip and get you back on the road.
Happy Holidays to you and your family!
Verified CustomerGood morning Ann. Welcome to the Hiley Hyundai Family. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Glad to know your first service experience was a friendly and timely one.
Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Verified CustomerGood morning Charles. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. I'm happy to hear our staff was friendly. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. I'm glad to hear that We look forward to exceeding your service needs for many years to come.
JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
Verified CustomerGood evening. It was a pleasure talking with you yesterday. I apologize that you are still having issues with your vehicle, but I appreciate you allowing me the opportunity to address the issues you are currently having. Thank you for your feedback and I look forward to hearing from you.
Respectfully,
Verified CustomerGood morning John. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.
I am sorry to hear that you had difficulty in setting an appointment. I left you a voice mail this morning and would like to know what issues you were having so I can get them addressed. We always want our appointment process to be as streamline and convenient as possible for clients. I look forward to hearing from you.
We look forward to exceeding your service needs for many years to come.
Verified CustomerGood morning Susan. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey.
Glad we could shorten your commute for all your Hyundai needs.
Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
Verified CustomerGood afternoon. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Kind regards,
JD Kimbrough
Service Manager
jkimbrough@hileyhyundai.com
Verified CustomerGood afternoon. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Kind regards,
JD Kimbrough
Service Manager
jkimbrough@hileyhyundai.com
Verified CustomerGood afternoon. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Kind regards,
JD Kimbrough
Service Manager
jkimbrough@hileyhyundai.com
Verified CustomerGood afternoon. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Kind regards,
JD Kimbrough
Service Manager
jkimbrough@hileyhyundai.com
Verified CustomerGood afternoon. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Kind regards,
JD Kimbrough
Service Manager
jkimbrough@hileyhyundai.com
Verified CustomerGood afternoon. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.
I apologize that you felt the service advisor and technician's actions were directed towards you, but I don't believe that was the case. However, I never want our clients to perceive we don't believe them. I've spoken to both the advisor and technician about their professionalism in the presence of our clients. I'm glad to hear that your pick up experience was much better.
We look forward to exceeding your service needs for many years to come.
Kind regards,
JD Kimbrough
Service Manager
jkimbrough@hileyhyundai.com
Verified CustomerGood afternoon. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Kind regards,
JD Kimbrough
Service Manager
jkimbrough@hileyhyundai.com
Verified CustomerGood morning. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Kind regards,
JD Kimbrough
Service Manager
jkimbrough@hileyhyundai.com
Verified CustomerGood afternoon. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. I apologize that we did not provide you with the complimentary wash and vacuum. I can only assume it was missed due to the rain. I assure you, that we make every effort to provide a complimentary wash and vacuum weather permitting. We would be happy to wash and vacuum your vehicle at any time. Simply stop by during normal business hours Monday thru Saturday and we will take care of you. When you come in, please ask for JD so I can have the opportunity of meeting you.
Kind regards,
JD Kimbrough
Service Manager
jkimbrough@hileyhyundai.com
Verified CustomerGood morning. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Kind regards,
JD Kimbrough
Service Manager
jkimbrough@hileyhyundai.com
Verified CustomerGood morning. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Kind regards,
JD Kimbrough
Service Manager
jkimbrough@hileyhyundai.com
Verified CustomerGood morning. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Kind regards,
JD Kimbrough
Service Manager
jkimbrough@hileyhyundai.com
Verified CustomerWe would like to thank you for taking the time to give us a review. I apologize it took long for a loaner vehicle, we will follow with you by phone in the next few days. In the meantime, please do not hesitates to call me if I could be of any assistance.
