Verified CustomerI apologize for the experience that you received. I understand that you have already spoken with Mary and explained the issue with the tire pressure. With seeing so many clients, we sometimes have to be reminded when there is a special circumstance.
I appreciate you taken the time to visit with Mary and for your understanding.
JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
Verified CustomerGood afternoon Wendie. It was a pleasure working with you. Glad we were able to help you out with the rodent issue.
I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Verified CustomerGood morning Linda. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I'm very happy to hear that you were very pleased with your service.
I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Verified CustomerGood morning. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. I'm hapy to hear we provided convenient and friendly service.
Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Verified CustomerGood morning Wanda. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.
I'm happy to hear that you always have great service. Thanks for the thumbs up!! We look forward to exceeding your service needs for many years to come.
Verified CustomerGood morning Roberta. Thank you for the kind words.
My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Verified CustomerGood morning Mary. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. We appreciate the kind words.
I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Verified CustomerGood morning Maritza,
I apologize that you feel your questions were not answered. If you would like us to address the grease spot on the visor and the carpet issue I would be happy to do so.
You can contact me here at the dealership if you would like to get those items handled.
Kind regards,
Verified CustomerGood afternoon Raymond. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey.
I'm happy to hear that we met your expectations.
Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
JD Kimbrough
Verified CustomerGood morning Tony. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I'm happy to hear our staff was friendly and helpful during your service visit.
I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Verified CustomerGood morning Charlene. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. We appreciate your kind words.
I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Verified CustomerGood morning. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.
When it comes to client safety, you just can't put a time limit on it. We are happy to go above and beyond to keep our clients and their families safe on the road.
We look forward to exceeding your service needs for many years to come.
JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
Verified CustomerGood morning. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.
I do apologize that the steering wheel was not straight when completing the alignment. I appreciate you allowing us the opportunity to make it right for you.
We look forward to exceeding your service needs for many years to come.
JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
Verified Customer Good morning. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I'm happy to hear that our staff was courteous on your visit.
I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
Verified CustomerGood morning Cavin. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Verified CustomerGood morning. I apologize for the misunderstanding. Mary and I would like to sit down and visit with you about this situation. I've never met you and have only spoken to you on one occassion over the phone. After 16 years of service in this industry, my word and reputation are much more valuable than $200.00. I'm sure that we can get this sorted out.
Mary or I will contact you later this morning to discuss further.
Kind regards,
Verified CustomerGood morning John. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.
We look forward to exceeding your service needs for many years to come.
Verified CustomerGood afternoon Ronald. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. Thank you for the kind words. I'm happy to hear we continue to provide great service for you.
I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
Verified CustomerGood afternoon Diana. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com
Verified CustomerGood afternoon. My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai. I would like to personally thank you for taking the time to complete our survey. I'm happy to hear you had such a pleasant experience. Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. We look forward to exceeding your service needs for many years to come.
