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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / NORM ROSEN
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NORM ROSEN

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1373 reviews)
74

Reviews of NORM ROSEN

AP
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Arthur P.
Scottsdale, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Prompt and friendly
All good all the time but they always mess with the radio...shouldn’t change the channels and they didn’t check me windshield wipers
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/22/2019 08:21 AM

Thank you for the great review.

We are happy to recheck those wipers for you anytime and we shouldn't change your radio stations ever, possibly system was reset with the software update we did and we are truly sorry that happened.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
LS
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Lori S.
Cottonwood, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
14 year customer!!!!
I love my dealership. They are honest and care about their customers!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/22/2019 08:25 AM

We love you too!

Thank you for choosing us for all of your Hyundais (and Saturns).  It has been our absolute pleasure to be your dealer these many years now, and the fact that you come to us all the way from Cottonwood may be the highest compliment we could receive.

We look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
MG
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Michael G.
Phoenix, AZ
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Earnhardt Hyundai North Scottsdale
Great service as usual.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/22/2019 08:25 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
DE
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Diane E.
Phoenix, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Love this place
Norman Rosen is the best! My car had an oil change and was washed and I was on my way in less than 30 minutes..
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/19/2019 10:31 AM

Thank you for the great review and recommendation for Norm Rosen your advisor.

We are very happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
Scottsdale, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Norm Rosen
Prompt and courteous service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/19/2019 10:32 AM

Thank you for the great review and recommendation for Norm Rosen your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
Phoenix, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent communication
Norm was great and we appreciate the discussion of what to expect at the next service interval.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/19/2019 10:32 AM

Thank you for the excellent review and recommendation for Norm Rosen your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
RG
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Richard G.
Scottsdale, AZ
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Great service done with courtesy in a timely manner .
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/19/2019 10:33 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
AS
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Arthur S.
Scottsdale, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Happy
All went well as usual.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/17/2019 11:22 AM

Thank you for the great review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
OL
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Odell L.
Scottsdale, AZ
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Norm Rosen Service Advisor
Norm did a good job of respecting my time and getting me in and out on a timely basis
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/15/2019 10:17 AM

Thank you for the great review and recommendation for Norm Rosen your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
ST
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Stephen T.
Phoenix, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service
Honored my warranty and replaced the engine in my car.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/13/2019 01:10 PM

Thank you for the great review and recommendation.

Repalcing an engine is a big deal.  It is graet to represent Hyundai with America's Best Warranty to give peace of mind to our owners for the long life of these cars.  We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
JS
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John S.
Scottsdale, AZ
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Good customer support
Car finished before schedule and ride to and from dealership!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/13/2019 12:50 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
Phoenix, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
happy with service
pleasant staff wait time is not too long
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/13/2019 12:52 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
JC
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John C.
Scottsdale, AZ
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
excellent service
top notch service quickly done
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/13/2019 12:52 PM

Thank you for the excellent review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
NG
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Nancy G.
Scottsdale, AZ
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best service team in the valley of the sun
This dealership is so special because it has caring individuals who work there. They know how to treat their customers well and will do just about anything to make them happy. I won't go anywhere else for service!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/13/2019 12:19 PM

Thank you for the awesome review and recommendation.

We are so happy to be your Hyundai dealer and we look forward to being here for you for all the years, miles and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
Fountain Hills, AZ
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt, courteous service. Great lobby waiting area and Norm Rosen very knowledgeable service rep.
See above.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/13/2019 12:20 PM

Thank you for the great review and recommendation for Norm Rosen your advisor.

We are happy to be your Azera dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
DG
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Dennis G.
Fountain Hills, AZ
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Norm was great
Terrific service, and very courteous personnel
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/13/2019 12:21 PM

Thank you for the great review and tweet for Norm Rosen your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
Scottsdale, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Efficient Service
As always, service explained and time estimated, work completed within that timeframe.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/13/2019 12:14 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
Scottsdale, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Earnhardt Hyundai
Great service!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/13/2019 12:14 PM

Thank you for the great review.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
LB
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Leigh B.
Scottsdale, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great warranty
Very pleased
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/13/2019 12:16 PM

Thank you for the  amazing review.

When you're here, you're family.  Thank you for choosing us and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
DM
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Daniel M.
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Norn is still the man
I am always with superior service (straight forward and homestay). Never had reason to to says anything but " Thank you"
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/13/2019 11:04 AM

Thank you for the great review and recommendation for Norm Rosen your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
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