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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / NORM ROSEN
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NORM ROSEN

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1373 reviews)
74

Reviews of NORM ROSEN

DB
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Dora B.
Scottsdale, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The professionalism of the Service department staff
I have dealt with your company for 5 years or more and never had a complaint. I'll always have a Hyundai. It's a great care. Your service staff is top grade.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/12/2017 08:07 AM

Thank you Dora you are certainly one of our favorites.

From the XG until now, it is always a pleasure to see you when you come in and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
NM
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Nancy M.
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Norm
If you want a professional and personable service advisor see Norm. He is the best.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/10/2017 08:19 AM

Thank you for the 5-star review and recommendation for Norm.

We are happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
Scottsdale, AZ
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Yes
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/10/2017 08:18 AM

Thank you for the great review.

We are glad to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
RD
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ROBERT/MELISSA D.
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
Excellent
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/07/2017 11:14 AM

Thank you for the 5-star review.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
LS
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Lorraine S.
Scottsdale, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Happy Hyundai
I enjoy coming to the Hyundai dealership because when I walk in, everyone makes me feel like family. Everyone is warm, friendly and respectful.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/03/2017 01:43 PM

Thank you Lorraine!

When you're here, you are family.  We've been doing this together for quite a while now over multiple Hyundai vehicles and it has absolutely our pleasure to be your dealership.  We appreciate the great review and we look forward to serving you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
JG
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Joseph G.
Scottsdale, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and efficient service, always!
I always return to Earnhardt Hyundai for service on my G-80. They are fast , efficient and reasonable in their pricing!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/03/2017 10:07 AM

Thank  you for the 5-star review.

We are happy to be your Genesis dealer and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
Phoenix, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great personable service
Went for an oil change and 7500 mile check up. Prompt, friendly service, great staff. Highly recommend.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/03/2017 08:03 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
DM
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Daniel M.
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tehy say what they'll do and do what they say!!!!
Service sells the dealership
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/01/2017 08:02 AM

Thank you for the 5-star review and recommendation.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
Cave Creek, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
great
great service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/01/2017 08:01 AM

Thank you for the great review.

We are happy to be your dealership and we look forward to seeing you and your Sonata again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
Fountain Hills, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service visit
Qualified staff and friendly treatment
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/31/2017 08:15 AM

Thank you for the 5-star review and recommendation.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
LS
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Lyman S.
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai Sonata Service
Great service as always.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/30/2017 10:57 AM

We are fortunate to have great customers like you!

Thank you for all your loyalty over the years, it is truly always a pleasure to see you.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
GH
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Gerard H.
Phoenix, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very Professional and Friendly Service
Was treated in a very friendly manner. Service was on time.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/30/2017 09:53 AM

Thank you for the great review.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
SF
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Steven F.
Cave Creek, AZ
2016 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great timely service
As promised, all work done timely.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/29/2017 04:18 PM

Thank you for the great review and recommendation.

We are happy to be your Equus dealer and we look forward to being at your service for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
SS
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Scott S.
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Efficient pleasant service
Routine service and recall repairs were done efficiently. Trouble shooting found a battery in need of replacement and it was found BEFORE the warranty expired!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/28/2017 02:15 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forwrd to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
MH
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Marilyn H.
Cave Creek, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Excellent service, courteous & professional staff.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/28/2017 01:22 PM

Thank you for the excellent review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
Verified Customer
Scottsdale, AZ
2008 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service is excellent!
Everyone is very nice, the service is excellent, they took care of my car's problem and washed it and returned it to me in a timely manner.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/28/2017 10:22 AM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
TB
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Todd B.
Scottsdale, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent work..
Norm Rosen is a true professional.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/28/2017 09:49 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
RB
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Robert B.
Kingman, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
All the people are friendly and they give great service
in and out fast
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/24/2017 01:43 PM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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NORM ROSEN
BD
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Bernard D.
Scottsdale, AZ
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
excellent as usual
On time and well done
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/23/2017 04:08 PM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
Verified Customer
Phoenix, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer
Took care of the problem quickly
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/22/2017 01:44 PM

Thank you for the great review and recommendation.

We are very happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
avatar
NORM ROSEN
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