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SureCritic / Crain Hyundai Little Rock / RODERICK GRAY
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RODERICK GRAY

General Manager
Crain Hyundai Little Rock
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(64 reviews)
83

Reviews of RODERICK GRAY

JU
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Jonathan U.
North Little Rock, AR
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
verified customerVerified Customer
10
Category: Sales
Very Happy
Very polite, patient, and knowledgeable. Helpful with the multitude of questions I had, and the purchasing process was timely and simple.
KIMBERLY L S. from Crain Hyundai Little Rock responded on 03/16/2022 10:55 AM

Jonathan,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 03/16/2022 10:56 AM

Jonathan,
Thanks for this great business rating!

Employees worked with
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RODERICK GRAY
General Manager
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ANTONIO SHAWDERS
SALES CONSULTANT
BS
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Beverly S.
Hot Springs, AR
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
verified customerVerified Customer
10
Category: Sales
Excellent Sales Service
We had an exceptional experience, especially from Mark Madison, our sales rep. We are very happy with our vehicle and believe we got the best trade in value out of all the other dealers we visited.
KIMBERLY L S. from Crain Hyundai Little Rock responded on 03/02/2022 06:55 AM

Beverly,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 03/02/2022 06:55 AM

Beverly,
Thanks for this great business rating!

Employees worked with
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RODERICK GRAY
General Manager
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MARK MADISON
SALES CONSULTANT
SD
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Sara D.
Little Rock, AR
2022 Hyundai Venue
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/21/2022
verified customerVerified Customer
8
Category: Sales
Love the car nit the price
My beautiful little Hyundai venue is perfect for me.
It worked perfectly in the snow and looks great.
The monthly cost is more than I was asking for, but I needed a car.
KIMBERLY L S. from Crain Hyundai Little Rock responded on 02/22/2022 05:25 AM

Sara,
Thanks for your feedback.  Customer satisfaction is very important to us. I will give you a call latr to discus your concerns.  Kimbrrly Stewart, Customer Realtions Manager 501-604-1502

KIMBERLY L S. from Crain Hyundai Little Rock responded on 02/28/2022 06:36 AM

Sara,
Please take a minute to do the rescore survey.  Pleae let me know if there is anything i can help you with.  Kimberly CRM

Employees worked with
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RODERICK GRAY
General Manager
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EMMANUEL OLIE
SALES CONSULTANT
JR
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John R.
Little Rock, AR
2022 Hyundai Santa Cruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2022
verified customerVerified Customer
10
Category: Sales
Wonderful Experience
Overall experience was awesome, have already returned to dealership for towing package - and as we waited, salesman returned with water and provided answers to the few questions we had.
KIMBERLY L S. from Crain Hyundai Little Rock responded on 01/28/2022 05:09 AM

John,
Thanks for this great review! 

KIMBERLY L S. from Crain Hyundai Little Rock responded on 01/28/2022 05:09 AM

John,
Thanks for this great business review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 01/28/2022 05:10 AM

John,
Thanks for this great rating!

Employees worked with
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RODERICK GRAY
General Manager
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AARON FAGEN
SALES CONSULTANT
CS
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Colton S.
Knoxville, AR
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
verified customerVerified Customer
10
Category: Sales
Service
Thank you, Mark for helping me choose the perfect “mom car!” I LOVE it, and appreciate all of your help.
KIMBERLY L S. from Crain Hyundai Little Rock responded on 01/17/2022 06:58 AM

Colton,
Thanks for this great review!

Employees worked with
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RODERICK GRAY
General Manager
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MARK MADISON
SALES CONSULTANT
RC
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Richard C.
Hot Springs Village, AR
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2021
verified customerVerified Customer
10
Category: Sales
Very professional.
The sales team at Crain Hyundai and not only professional, but knowledgeable, as well.
KIMBERLY L S. from Crain Hyundai Little Rock responded on 12/29/2021 04:49 AM

Richard,
Thanks for this great business review!

Employees worked with
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RODERICK GRAY
General Manager
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MARK MADISON
SALES CONSULTANT
BB
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Bonnie B.
Mabelvale, AR
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2021
verified customerVerified Customer
10
Category: Sales
We were treated fairly and did not feel pressured to buy a vehicle
Our salesman, Mark was courteous and very knowledgeable about all the vehicles. He was very attentive to our needs. I would recommend him to anyone who asked.
KIMBERLY L S. from Crain Hyundai Little Rock responded on 12/02/2021 05:16 AM

Bonnie,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 12/02/2021 05:17 AM

Bonnie,
Thanks for this great business rating!

Employees worked with
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RODERICK GRAY
General Manager
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MARK MADISON
SALES CONSULTANT
Verified Customer
Little Rock, AR
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
verified customerVerified Customer
10
Category: Sales
Great Buying Experience
Mark made the process easy. We came in with an idea of what we wanted and price we wanted to stay around. He worked with us to get the exact vehicle we were looking for.
KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/19/2021 05:08 AM

Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/19/2021 05:10 AM

Thaks for this great business rating!

Employees worked with
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RODERICK GRAY
General Manager
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MARK MADISON
SALES CONSULTANT
EP
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Eric P.
Maumelle, AR
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2021
verified customerVerified Customer
10
Category: Sales
Easy purchase
Aaron Fagen was a fantastic sales person and Josh Lynn is the bomb!
KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/18/2021 05:07 AM

Eric,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/18/2021 05:07 AM

Eric,
Thanks for this great business rating!

Employees worked with
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RODERICK GRAY
General Manager
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AARON FAGEN
SALES CONSULTANT
Verified Customer
Smackover, AR
2022 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2021
verified customerVerified Customer
10
Category: Sales
Great Buying Experience
Mark Madison made the whole process easy for me. We did a lot over the phone or online, so when I got there everything was ready for me. I would definitely recommend speaking to him when looking to buy a car.
KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/17/2021 05:18 AM

Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 11/17/2021 05:19 AM

Thanks for this great business rsating!

Employees worked with
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RODERICK GRAY
General Manager
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MARK MADISON
SALES CONSULTANT
NM
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Norma M.
Little Rock, AR
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2021
verified customerVerified Customer
10
Category: Sales
Mrs.
My experience at Crain Hyundai could not have been better. Everyone was friendly and courteous. The dealership was very clean!
KIMBERLY L S. from Crain Hyundai Little Rock responded on 10/27/2021 11:41 AM

Norma,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 10/27/2021 11:43 AM

Norma,
Thanks for this great business rating.

Employees worked with
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RODERICK GRAY
General Manager
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MARK MADISON
SALES CONSULTANT
LF
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Lydia F.
Camden, AR
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2021
verified customerVerified Customer
10
Category: Sales
Excellent service
The process at Crain Little Rock was seamless. From scheduling our visit to the test drive, we were satisfied. Aaron and Tevin provided exceptional service and made sure each of our needs was met. We were welcomed upon entry and they completed the process without any hesitation due to their knowledge. This was the shortest simplest visit I’ve experienced when buying a car. You will not be disappointed when you visit Crain Hyundai Little Rock.
KIMBERLY L S. from Crain Hyundai Little Rock responded on 10/18/2021 05:16 AM

Lydia,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 10/18/2021 05:17 AM

Lydia,
Thanks for this great business rating!

Employees worked with
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RODERICK GRAY
General Manager
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AARON FAGEN
SALES CONSULTANT
Verified Customer
Bryant, AR
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2021
verified customerVerified Customer
10
Category: Sales
Happy
Very happy with the help and deal
KIMBERLY L S. from Crain Hyundai Little Rock responded on 09/29/2021 05:19 AM

Bobbie,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 09/29/2021 05:20 AM

Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 09/29/2021 05:20 AM

Thanks for this great business review!

Employees worked with
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RODERICK GRAY
General Manager
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MARK MADISON
SALES CONSULTANT
PT
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Patrica T.
Redfield, AR
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2021
verified customerVerified Customer
Category: Sales
Customer experience
The salesman was Awesome. Best experience buying a car. Way to go Crain Hyundai
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 08/05/2021 05:24 AM

Patrica,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 08/05/2021 05:25 AM

Patrica,
Thanks for this great business rating!

Employees worked with
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RODERICK GRAY
General Manager
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AARON FAGEN
SALES CONSULTANT
Verified Customer
Benton, AR
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2021
verified customerVerified Customer
Category: Sales
Quality products and personnel.
All staff and services are first rate. We are very pleased with our purchase decisions.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 07/30/2021 10:01 AM

Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 07/30/2021 10:01 AM

Thanks for this great business rating!

Employees worked with
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RODERICK GRAY
General Manager
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AARON FAGEN
SALES CONSULTANT
LJ
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Lorraine J.
Walnut Ridge, AR
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2021
verified customerVerified Customer
Category: Sales
Salesman
Very nice and helpful salesman
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 07/23/2021 12:39 PM

Lorraine,
Thabks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 07/23/2021 12:39 PM

Lorraine,
Thanks for this great business rating!

Employees worked with
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RODERICK GRAY
General Manager
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AARON FAGEN
SALES CONSULTANT
ED
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Earlcia D.
North Little Rock, AR
2021 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2021
verified customerVerified Customer
Category: Sales
Amazing
Very easygoing and did more than I asked, such a great place to get a new vehicle..
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 06/28/2021 12:41 PM

Earlcia,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 06/28/2021 12:45 PM

Earlcia,
Thanks for this gret business review!

Employees worked with
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RODERICK GRAY
General Manager
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AARON FAGEN
SALES CONSULTANT
LS
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Larry S.
Maumelle, AR
2021 Hyundai Santa Fe Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2021
verified customerVerified Customer
Category: Sales
Easy to deal with
The dealership did not have the vehicle we wanted in stock. They were able to find one at another dealership and get it sent to their location. Our salesperson, Mark Madison, was great to work with and answered all of our questions throughout the entire process. I recommend him and this dealership to anyone interested in purchasing a new vehicle.
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 06/25/2021 10:24 AM

Larry,
Thanks for this great review!!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 06/25/2021 10:24 AM

Larry,
Thanks for this great business review!

Employees worked with
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RODERICK GRAY
General Manager
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MARK MADISON
SALES CONSULTANT
MG
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Marilyn Ann G.
Benton Harbor, MI
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2021
verified customerVerified Customer
Category: Sales
My car
I love my truck
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 06/09/2021 01:13 PM

Marilyn,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 06/09/2021 01:14 PM

Marilyn,
Thanks for this great business review!

Employees worked with
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RODERICK GRAY
General Manager
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MARK MADISON
SALES CONSULTANT
CK
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Caitlin K.
Austin, AR
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2021
verified customerVerified Customer
Category: Sales
Great place!
Great place! Emmanuel was great to work with
Recommended
KIMBERLY L S. from Crain Hyundai Little Rock responded on 05/27/2021 05:53 AM

Caitlin,
Thanks for this great review!

KIMBERLY L S. from Crain Hyundai Little Rock responded on 05/27/2021 05:54 AM

Caitlin,
Thanks for this great business review!!

Employees worked with
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RODERICK GRAY
General Manager
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EMMANUEL OLIE
SALES CONSULTANT
Displaying Review 1 - 20 of 64 in total
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