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SureCritic / Hyundai Dealer / Puente Hills Hyundai / SEAN KIM
SK

SEAN KIM

Service Director
Puente Hills Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(366 reviews)
100

Reviews of SEAN KIM

JA
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Jess A.
Walnut, CA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great friendly customer service
Received great service from porter and service advisor
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 08/12/2017 08:16 AM

Hi Jess,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.

Employees worked with
SK
SEAN KIM
Service Director
ML
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Michael L.
San Francisco, CA
2005 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great!
I've been coming here for years! Must be a reason why I stick with them!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 08/11/2017 04:47 PM

Hi Michael,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.

Employees worked with
SK
SEAN KIM
Service Director
SM
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Seo M.
Diamond Bar, CA
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent service
yes
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 08/11/2017 04:38 PM

Hi Seo,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.

Employees worked with
SK
SEAN KIM
Service Director
JC
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John C.
Pasadena, CA
2011 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
MUST READ THIS REVIEW! MANY MORE TO COME...
GOING TO PUENTE HILLS? SEAN IS GREAT!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 08/10/2017 08:23 AM

Hi John,
I will pass on the kind words to Sean.
We appreciate the survey and the 5 Star score.
We look forward to seeing you again for your next scheduled service visit.

Employees worked with
SK
SEAN KIM
Service Director
AS
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Anna S.
West Covina, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Providing a good customer service & support
Very pleased
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 08/08/2017 07:52 PM

Hi Anna,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.

Employees worked with
SK
SEAN KIM
Service Director
MR
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Monique R.
Hacienda Heights, CA
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GReat service technician
My service tech was great! 5 star service all around
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 08/08/2017 01:08 PM

Hi Monique,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.

Employees worked with
SK
SEAN KIM
Service Director
SO
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Socorro O.
Los Angeles, CA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great prices great service fast courteous professional
We have been coming here for every service since we purchased our Santa Fe Sport here !
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 08/08/2017 07:47 AM

Hi Socorro,
I will pass on the kind words to our service department.
We appreciate the survey and the 5 Star score.
We look forward to seeing you again for your next scheduled service visit.

Employees worked with
SK
SEAN KIM
Service Director
HH
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Hee H.
Brea, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Cafe Hyundai: Free Popcorn & Coffee!
Awesome customer service led me to puente hyundai again!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 08/06/2017 07:03 AM

Hi Hee,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.

Employees worked with
SK
SEAN KIM
Service Director
DL
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Deseree L.
Whittier, CA
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great people
I waited in line for an hour but when I was finally helped the service was outstanding and I forgot about how long I waited . Great job everyone!
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 08/06/2017 07:03 AM

Hi Deseree,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.

Employees worked with
SK
SEAN KIM
Service Director
DK
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Dae K.
Downey, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Kind and Responsible
Consultant was very kind and customer caring with his detailed knowledge.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 08/03/2017 07:49 AM

Hi Dae,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.

Employees worked with
SK
SEAN KIM
Service Director
MH
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Mark H.
South El Monte, CA
2005 Hyundai Xg350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sean Kim (service provider) will make your day!
Excellent
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 08/03/2017 07:51 AM

Hi Mark,
I will pass on the kind words to Sean.
We appreciate the survey and the 5 Star score.
We look forward to seeing you again for your next scheduled service visit.

Employees worked with
SK
SEAN KIM
Service Director
SM
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Stacy M.
San Gabriel, CA
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
quick oil change, car washed, service handled well
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 08/02/2017 05:13 PM

Hi Stacy,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.

Employees worked with
SK
SEAN KIM
Service Director
JP
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Jeyong P.
Walnut, CA
2014 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly customer service
Great customer service and quickly serviced
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 08/01/2017 04:10 PM

Hi Jeyong,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.

Employees worked with
SK
SEAN KIM
Service Director
SR
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Sara R.
Ontario, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean
The people are nice
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 08/01/2017 02:48 PM

Hi Sara,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.

Employees worked with
SK
SEAN KIM
Service Director
JL
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Juan L.
La Puente, CA
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Kind and on time.
Wonderful support without pushy unnecessary sales. Always my stop for auto maintenance.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 07/28/2017 08:19 PM

Hi Juan,
Thank you for the 5-star review.
We are so happy to hear that our service department provided excellent customer service.

Employees worked with
SK
SEAN KIM
Service Director
EM
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Edward M.
La Habra, CA
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service on our Hyundai
Good job, as alwsys
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 07/28/2017 10:53 AM

Hi Edward,
Thank you for taking the time to complete our service survey and the 5 Star score.We truely appreciate you loyality to our dealership and look forward to serving you.

Employees worked with
SK
SEAN KIM
Service Director
ML
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Mary L.
Montebello, CA
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First service
The service was done in a timely manner.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 08/03/2017 07:52 AM

Hi Mary,
Thanks so much for taking the time to share your service department experience.
I really apologize for not being able to earn a five star rating on last visit.
I will provide more training to all employees for better service next time.
You are a very loyal customer to us and look forward to seeing you soon.

Employees worked with
SK
SEAN KIM
Service Director
EK
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Eric K.
Cypress, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Staff were very Helpful
Yes, because eveytime l stop by the dealership for service they act like they really care.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 07/24/2017 03:58 PM

Hi Eric,
Thank you for the 5 star rating about our service department.

Employees worked with
SK
SEAN KIM
Service Director
JK
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Jeong K.
Diamond Bar, CA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent
superior
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 07/22/2017 06:58 AM

Hi Jeong,
Thank you very much for the perfect 5 star rating and good comment.
We hope to see you again here at South Bay Hyundai Service soon.

Employees worked with
SK
SEAN KIM
Service Director
CM
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Cheng M.
El Monte, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service skills
Sean Kim was very friendly & patience answering my questions
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 07/21/2017 04:28 PM

Hi Cheng,
I will pass on the kind words to Sean.
We appreciate the survey and the 5 Star score.
We look forward to seeing you again for your next scheduled service visit.

Employees worked with
SK
SEAN KIM
Service Director
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