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SureCritic / Hyundai Dealer / St. Charles Hyundai / TYLER RODRIGUEZ
TR

TYLER RODRIGUEZ

Service Advisor
St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(401 reviews)
78

Reviews of TYLER RODRIGUEZ

DP
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Dennis P.
Chesterfield, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Always on time.
When I got there they started working on Santa Fe right away. It was ready when they said it would be.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 04/12/2019 08:23 AM

Thanks for the great survey! We hope to continue to earn those five stars each and every service!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
BM
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Brenda M.
Florissant, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Very helpful and did not try to sale services not needed
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 04/12/2019 08:23 AM

Thanks for the five star survey! We appreciate your business with us here at St. Charles Hyundai!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
AH
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Angela H.
Saint Charles, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Wonderful customer service!
They were friendly, fast and extremely helpful. They didn't try to sell me things I wasn't looking for.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 04/12/2019 08:23 AM

Thanks for the great survey! We look forward to seeing you again for your next scheduled maintenance appointment!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
Verified Customer
Chesterfield, MO
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai
Friendly and accommodating!
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 04/12/2019 08:23 AM

Thank you for the five star survey! We appreciate you bringing in your vehicle to get serviced at St. Charles Hyundai. 

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
GH
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Guillermo H.
Saint Charles, MO
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly, clean and fast service
Outstanding Job... keep it up!
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 04/03/2019 01:12 PM

Thanks for the great five star survey! We take pride in our dealership in keeping it clean!

Employees worked with
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TYLER RODRIGUEZ
Service Advisor
BN
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Betty N.
Saint Charles, MO
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Your Greatest!!!
The company provide s excellent service, in helping you getting into whatever vehicle of your choice. If there isn't a chance for you to get that particular vehicle, they will suggest some other options that might work in your best interest. I would absolutely refer other people to Saints Charles Hyundai, any day.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 04/03/2019 01:12 PM

Thanks for the great five star survey! We appreciate your business with us here at St. Charles Hyundai and look forward to seeing you again for your next scheduled maintenance!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
Verified Customer
Saint Peters, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Very thorough and positive experience. Never pushy but very informative.
Great experience!
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 04/03/2019 01:12 PM

Thank you for the great survey and your experience! We appreciate you bringing in your vehicle to be serviced with us!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
Verified Customer
Saint Charles, MO
2017 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
None
None
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 04/02/2019 05:20 AM

Thanks for the survey we appreciate your business with us here at St. Charles Hyundai!

Employees worked with
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TYLER RODRIGUEZ
Service Advisor
JW
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Jennifer W.
Saint Peters, MO
2018 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
It has a nice atmosphere.
I do not wish to write anything.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 04/02/2019 05:20 AM

Thank you for the great survey! Hope to see you soon for your next scheduled maintenance. 

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
GL
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Gail L.
Florissant, MO
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Service
Always great service and everyone is courteous!!
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 04/01/2019 05:28 AM

Thank you for the great survey! We appreciate your business with us at St. Charles Hyundai!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
Verified Customer
Saint Charles, MO
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly service staff.
I always feel that I am being treated fairly and that they aren't trying to see me services that I don't need.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 03/28/2019 01:31 PM

Thank you for the great survey! We hope to continue the great service for you and your vehicle! See you soon for your next scheduled maintenance!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
Verified Customer
O Fallon, MO
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Wonderful service dept
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 03/27/2019 01:23 PM

Thanks for the great survey! We appreciate your time and business with us at St. Charles Hyundai!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
Verified Customer
O Fallon, MO
2016 Hyundai Tucson
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service dept
Horrible service
Not Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 03/27/2019 08:51 AM

Thank you for taking the time to talk with me on the phone about your service experience. We appolgize for missing getting the charge for the tire rotation removed from your bill after we found that your tires were worn and need replacement rather than the rotation. We were happy to refund you for that error. If you decide to have those worn tires replaced, were are happy to help you with that. We appreciate your business!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
Verified Customer
St. Louis, MO
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Service is tops
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 03/27/2019 12:11 PM

Thank you for the survey! We strive to continue to have our service be top notch. 

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
Verified Customer
O Fallon, MO
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
why I am a loyal customer
The reason and only reason I am a loyal Hyundai customer is I got 200K relatively trouble free miles with my last Hyundai. I expect the same with my new Hyundai to continue being a loyal customer.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 03/27/2019 12:11 PM

Thak you for the great survey! We hope to continue servicing your new Hyundai, hope to see you soon for your next scheduled maintenance. 

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
JM
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Judith M.
O Fallon, MO
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast & Efficient Service
I had some scheduled maintenance performed on my recent visit and it was completed very quickly. I appreciate getting in and out in the time the service advisor estimated it would take. In this case I believe it took even less time than estimated. Upon my arrival, the SA even had the paperwork completed and ready for my signature!
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 03/25/2019 11:43 AM

Thank you for the great survey! We appreciate you bringing in your vehicle to St. Charles Hyundai and hope to see you soon for your next scheduled appointment!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
FE
FRANK ELLIS
DP
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Diane P.
Florissant, MO
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Another excellent oil change
As always, St. Charles Automotive got me in and out for my oil change quick. The staff is super nice and knowledgeable.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 03/25/2019 11:42 AM

Thank you for the five star survey! We take lots of pride in our work at St. Charles Hyundai and hope to see you soon for your next scheduled maintenance. 

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
Verified Customer
Saint Peters, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service, friendly staff, 5 stars
Easy to schedule service, brought it right in for my appointment and was taken care of with a smile. Back on the road in no time.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 03/25/2019 11:42 AM

Thanks for the five star survey! We appreciate you bringing in your vehicle for service at St. Charles Hyundai and hope to conitnue to keep earning those stars! 

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DT
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David T.
Saint Peters, MO
2016 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Continued great service
Just had oil change and free car wash....nice offer. Folks here are working hard, and we're very friendly. Not much else to say!
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 03/25/2019 11:42 AM

Thank you for the five star survey and thank you for the compliment! We appreciate you bringing in your vehicle for us to service it!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DT
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Deborah T.
Wentzville, MO
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service!
Everyone at St. Charles Hyundai has been wonderful every single time I go in. My salesman Jared is always very helpful and friendly. When I go in I feel like I'm talking with friends, not just people who are doing services to my car.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 03/23/2019 05:24 AM

Thank you for the survey! We are glad that we are able to make you feel like apart of the St. Charles Hyundai Family!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
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