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SureCritic / Hyundai Dealer / St. Charles Hyundai / TYLER RODRIGUEZ
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TYLER RODRIGUEZ

Service Advisor
St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(401 reviews)
78

Reviews of TYLER RODRIGUEZ

MM
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Marcia M.
Lake Saint Louis, MO
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall service
Timely, fast service
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 11/15/2019 10:05 AM

Thanks for the five star survey! We hope to see you soon for your next service appointment!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
JP
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Joyce P.
Granite City, IL
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
St. Charles Hyundai
I love this place . This is the 2nd new car I’ve bought from here. From my salesman , manager, and technicians they are ALL great !
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 11/09/2019 05:07 AM

Thank you for the great five star survey we hope to see you soon for your next service appointment!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
Verified Customer
Florissant, MO
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Honest and fair
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 11/07/2019 12:27 PM

Thanks for the great five star survey! Hope to see you soon for your next service appointment!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DN
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Deborah N.
Saint Peters, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
I like my car but sometimes when I get anything fixed on my vehicle they are kind of sloppy with it .
Had my sun visor replaced & it had dirty grease spots all over it !
Luckily I was able to get it cleaned
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 10/30/2019 01:08 PM

Thank you for the five star survey and do apologize for the grease spots, we would be more than happy to help and make sure our messes are cleaned up. We do appreciate your business and hope to see you soon for your next service. 

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
WN
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William N.
Saint Louis, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They make sure your satisfied & appreciated.
They dealer in Missouri.
They'll beat any deal or price.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 10/30/2019 01:08 PM

Thank you for the great five star sruvey!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DC
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Doralee C.
O'Fallon, MO
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very Good
I made my appt online. Just get into the garage on time and they were already waiting for me. The guy sees me and before I say anything, he said my name :). That was nit. Then I walk into the waiting area, took about 20 minutes for the full maintenance. The best experience I have ever had. Nothing to pay, I goy my maintenance included for 3 years.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 10/30/2019 01:07 PM

Thanks for the great five star survey we hope to see you soon!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
BP
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Bobbie P.
Saint Charles, MO
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The staff and owner
Great staff
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 10/24/2019 09:13 AM

Thanks for the five star survey we hope to see you soon for your next service appointment!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
NA
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Nicholes A.
O Fallon, MO
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change/tire rotation
Enjoyable experience. Customer service provided by Tyler was top notch. Great turnaround!!
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 10/23/2019 04:54 AM

Thank you for the great five star survey! We hope to see you soon for your next service appointment!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
Verified Customer
Winfield, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Courteous, prompt and clean
Did the work, answered questions, waiting area was clean and we were out in a timely manner.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 10/22/2019 05:11 AM

Thanks for the great five star survey we hope to see you soon for your next service appointment!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
MS
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Michael S.
Saint Charles, MO
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Very friendly and helpful. Explaining what they are doing and approximate time it would take. Waiting room was comfortable and clean.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 10/16/2019 08:34 AM

Thank you for the great five star survey! Hope to see you soon!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
MP
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Mark P.
Manchester, MO
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fine place for maintenance
Fine place to get maintenance on your car
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 10/16/2019 08:34 AM

Thank you for the five star survey! Hope to see you soon for your next scheduled appointment!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
BC
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Brian C.
Wentzville, MO
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
New car
We bought an suv and love it. Jared finder was amazing since day one. He has now helped find our second vehicle.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 10/15/2019 06:36 AM

Thanks for the five star survey!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
JM
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Jeffery M.
Saint Peters, MO
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt Service without being pushy
St. Charles Hyundai has taken care of my Sonata for over 6 years. They do so with friendliness and courtesy. My vehicle continues to stay running well so that I don't have to worry about breakdowns.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 10/11/2019 02:17 PM

Thank you for the survey and let us know how we can earn that fifth star on your next service visit!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DM
DON MCELREA
HR
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Holly R.
O Fallon, MO
2009 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always trustworthy
I will buy any cars in the future from this dealership, and always use the service department.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 10/11/2019 02:17 PM

Thank you for the five star survey!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
Verified Customer
Saint Peters, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
positives
Clean, friendly, great customer service
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 10/11/2019 10:14 AM

Thank you for the great five star survey!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DM
DON MCELREA
TW
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Timothy W.
Saint Charles, MO
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GREAT SERVICE!!!
My car needed it's 1st service, but after finding out that I have Cancer and having Dr's. appt. every day, they worked me and got it done!!!!l. Thank you so much!
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 10/11/2019 05:05 AM

Thank you for the great five star survey! We hope to see you again for your next service appointment!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
JL
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James L.
Saint Peters, MO
2017 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine Maintenance
Maintenance was fine, I assume. Hard to tell without some time passing.

Persistent “upsells” can be annoying, but that’s just the way marketing controls the experience these days.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 10/11/2019 05:05 AM

Thanks for the survey and we only recommend what is recommended by the manufacturer to keep the vehicles performing at their best and we hope to see you soon for your next service appointment. 

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
LL
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Linda L.
Athens, IL
2017 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
I always receive very good service at St Charles Hyundai.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 10/07/2019 06:11 AM

Thank you for the survey let us know how to earn that fifth star and we hope to see you real soon for your next maintanance appointment!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
BT
BRAD THOMASON
RT
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Rebecca T.
O'Fallon, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast reliable service
Went in for recall, got complimentary oil change and they replaced a brake light at no charge. Done in 40 min
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 10/07/2019 06:11 AM

Thank you for the great five star survey!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DT
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Deborah T.
Wentzville, MO
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
I always leave Hyundai with great service!
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 10/07/2019 06:11 AM

Thank you for the five star survey!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
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