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SureCritic / Hyundai Dealer / Lee Johnson Hyundai of Everett / Travis Wilson
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Travis Wilson

Service Advisor
Lee Johnson Hyundai of Everett
Travis is a well-known Service Advisor, having been with us since 2017! He has built many great relationships over the years and will treat every customer like you're part of the family. Make sure to ask Travis about his days driving a 1982 Dodge Aries!
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(702 reviews)
83

Reviews of Travis Wilson

Verified Customer
Sultan, WA
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Trust
I always get the best service possible at Hyundai Of Everett!
ERIC M R. from Lee Johnson Hyundai of Everett responded on 11/03/2021 06:17 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
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Travis Wilson
Service Advisor
Verified Customer
Arlington, WA
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/01/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Awesome customer service
Lee Johnson Hyundai is the best! I’ve always had amazing service from time of purchase to services.
ERIC M R. from Lee Johnson Hyundai of Everett responded on 11/04/2021 12:10 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Travis Wilson
Service Advisor
CE
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Carolyn E.
Marysville, WA
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Personalized Service by Honest and Genuine People
From sales to service these folks consistently deliver 5 star experiences.
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/27/2021 07:28 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/27/2021 08:37 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
avatar
Travis Wilson
Service Advisor
Verified Customer
Everett, WA
2020 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2021
verified customerVerified Customer
10
Category: Service
Good service
Plenty of advance notice
On time appointments
Good job overall
Employees worked with
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Travis Wilson
Service Advisor
SS
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Stephen S.
Everett, WA
2005 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service
Outstanding service team. They've kept my Elantra running dependably for many many years. Professional, helpful, friendly, and knowledgeable. Will continue to bring my car to them for maintenance I can count on.
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/18/2021 10:00 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
avatar
Travis Wilson
Service Advisor
Verified Customer
Everett, WA
2020 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2021
verified customerVerified Customer
10
Category: Service
Good service
Plenty of advance notice
On time appointments
Good job overall
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/15/2021
Service Type: Repair
5
Category: Service
Everything ok
Price is very high for a oil change almost 150$
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/18/2021 09:57 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/19/2021 01:57 PM

Thank you 

Employees worked with
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Travis Wilson
Service Advisor
SB
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Sharon B.
Everett, WA
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service Dept
This is the best dealership service department I have ever delt with. They are extremely knowledgeable, helpful, friendly and I didn’t feel like anything was being pushed that my car didn’t need! This is definitely my dealership of choice!
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/15/2021 12:03 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Travis Wilson
Service Advisor
SL
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Siravuth L.
Lynnwood, WA
2020 Hyundai Santa Fe
ReScore Review™
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/05/2021
verified customerVerified Customer
0
Category: Service
Tried to fix but failed again
Two huge missteps- got a call from a manager after last review. Sent me a gift certificate for a free service with a kite realizing I have 3 free years of maintenance on a 3 year lease. I mean you failed twice before snd you way to fix it I’d give me something I will never be able to use. Those dealership not only lost my maintenance business, I’ll be going to Doug’s in Lynnwood when I purchase my next Hyundai. Worst customer service fails I’ve seen in years. A simple apology would have been better than a fix no one can or will use. I would jut trust them with my lawn mower at this point snd I don’t have a yard.
Employees worked with
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Travis Wilson
Service Advisor
AK
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Aleksandr K.
Everett, WA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Code P0711
Nice job, quick and professional. They replaced the faulty transmission fluid temperature sensor, harness, and gasket with fluid for free, because my 2012 Hyundai Elantra is under warranty. Thank you, Travis Wilson.
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 10/04/2021 12:31 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Travis Wilson
Service Advisor
SL
gravatar
Siravuth L.
Lynnwood, WA
2020 Hyundai Santa Fe
ReScore Review™
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/05/2021
verified customerVerified Customer
0
Category: Service
Tried to fix but failed again
Two huge missteps- got a call from a manager after last review. Sent me a gift certificate for a free service with a kite realizing I have 3 free years of maintenance on a 3 year lease. I mean you failed twice before snd you way to fix it I’d give me something I will never be able to use. Those dealership not only lost my maintenance business, I’ll be going to Doug’s in Lynnwood when I purchase my next Hyundai. Worst customer service fails I’ve seen in years. A simple apology would have been better than a fix no one can or will use. I would jut trust them with my lawn mower at this point snd I don’t have a yard.
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/20/2021
Service Type: Repair
2
Category: Service
Horrible service
Twice my car has been returned with warning lights still on, both times I spoke to service advisors and never got it completed. Waste of time. This is a pattern won’t be going back again. Will find another dealership.
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 09/20/2021 02:21 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

 

Employees worked with
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Travis Wilson
Service Advisor
DW
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Deborah W.
Camano Island, WA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great!
Customer service is always top-notch.
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 09/10/2021 02:52 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
avatar
Travis Wilson
Service Advisor
Verified Customer
Edmonds, WA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2021
Service Type: Maintenance
verified customerVerified Customer
8
Category: Service
Routine Service
Quick, quality service. Staff was friendly and polite. Summary printout is good but some of the terms used had no meaning to me.
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/27/2021 01:17 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Travis Wilson
Service Advisor
Verified Customer
Everett, WA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
HYUNDAI
THANK YOU
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/20/2021 07:50 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/20/2021 07:50 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Travis Wilson
Service Advisor
Verified Customer
Bothell, WA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Awesome service
I love going for service here because everyone is kind and friendly and they always treat you like you matter and care.
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 08/12/2021 04:11 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Travis Wilson
Service Advisor
CE
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Carolyn E.
Marysville, WA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Personalized Service by Honest and Genuine People
Lee Johnson Hyundai of Everett has assisted with all of our family's car needs since 2009 and has consistently impressed us over the years with their exceptional products and service. When our children were ready to buy their first car, Lee Johnson staff worked with them to find the best fit for their budget and needs. When my husband had serious health issues the service department accommodated our disruptive scheduling graciously. We feel like we're part of the Lee Johnson Hyundai family when we walk in the door and always walk out smiling.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/28/2021 09:01 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Travis Wilson
Service Advisor
Verified Customer
Marysville, WA
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Helpful
Helpful and informative
Got my car back fast
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/16/2021 07:00 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Travis Wilson
Service Advisor
KH
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Kurt H.
Edmonds, WA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Engine replacement
Job well done
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 07/06/2021 07:30 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Travis Wilson
Service Advisor
CA
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Clifford A.
Everett, WA
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service. Efficient and of great quality.
Customer needs are addressed quickly and with care.
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 06/21/2021 06:59 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Travis Wilson
Service Advisor
BC
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Brian C.
Kenmore, WA
2011 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Fast and great job
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 05/27/2021 09:29 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employees worked with
avatar
Travis Wilson
Service Advisor
JP
gravatar
John P.
Mill Creek, WA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Fast and friendly. Get my oil changed there and each time is very fast. Other dealerships are busy, I understand that it can take time: but each time I go to Lee Johnson my car is done faster than predicted. No problems so far
Recommended
CLIFFORD H., Parts and Service Director from Lee Johnson Hyundai of Everett responded on 05/10/2021 07:31 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employees worked with
avatar
Travis Wilson
Service Advisor
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