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3B Auto Inc

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(56 Reviews)
96
Write a Review

Score Details

5 stars
98%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

The Official Auto Repair Facility of the Worcester Red Sox
At 3B Auto Inc, we understand that car accidents can be stressful, so we work with all insurance companies to ensure that your vehicle is repaired to factory standards. Additionally, we provide detailing services to help restore your vehicle to its original condition after a The Official Auto Repair Facility of the Worcester Red Sox
At 3B Auto Inc, we understand that car accidents can be stressful, so we work with all insurance companies to ensure that your vehicle is repaired to factory standards. Additionally, we provide detailing services to help restore your vehicle to its original condition after a collision.

Our team of experienced and skilled technicians has the expertise and knowledge to handle all your auto repair needs. We use the latest technology and techniques to diagnose and repair your vehicle, ensuring that it’s always in top condition.

As the official auto repair shop for the WooSox, we take great pride in providing top-notch services to our clients. We also partner with local organizations such as Veterans Inc. and Kars for Kids to give back to our community. ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(508) 762-9740
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
18 Canterbury St Worcester, MA 01610
Get Directions
3B Auto Inc's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(56 Reviews)
Write a Review
Recent Reviews
DP
Daniel P.
Worcester, MA
2003 Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Oil change
You guy simple the best
Thanks.
DL
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David L.
2001 Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Best experience
3B did an amazing job taking care of my '01 XJ! Fine pricing, great communication, updates throughout the process via the text app making it a worry-free experience. Technicians were on point, and the quality of work shows. Highly recommend this shop to get your wheels back on the road 😁
TL
Timmy L.
2021 Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Love 3B
I struggled to find an honest mechanic in Worcester but Vinh and the ppl at 3B are always very fair in pricing and have gone above and beyond to help me with my car needs. Cannot recommend enough! 11/10
Verified Customer
2013 Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Great service
Overall, great experience and great work.
Vinh L. from 3B Auto Inc responded on 04/10/2025 12:28 PM

Thanks so much! We’re glad you had a great experience with us. Always here to make sure your car’s in top shape—see you next time! 🚗✨

RC
Richard C.
Worcester, MA
2007 Cadillac Escalade ESV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Car Repairs
Very pleased with the professionalism and courtesy of the staff at 3B Auto. Wouldn’t bring my car anywhere else.
Vinh L. from 3B Auto Inc responded on 04/10/2025 12:28 PM

Thanks a bunch for the kind words! Means a lot that you trust us with your ride. We’ve got your back anytime you need us—appreciate you! 🚗🙌

Verified Customer
2010 Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
8
Diagnosis+Alternator and Battery replacement
I provided my own alternator and the total cost was about $420. Diagnosis was $60 I believe and Labor was $120 per hr.
The staff is very friendly and were forgiving when I had a delay with my chosen alternator. I’ve been before and I’ll be back again for future repairs. Highly recommend.
Vinh L. from 3B Auto Inc responded on 04/10/2025 12:27 PM

Thanks for the awesome review! Super glad we could get you sorted and back on the road. Always a pleasure having you in, and we’ll be ready for ya next time! 🚗🔋💪

AJ
Arthur J.
Worcester, MA
2011 Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
In and out
Very flexible, worked with me to get the repairs completed within my schedule. Work was completed promptly and professionally. Estimate and completion texts were a nice touch.
Vinh L. from 3B Auto Inc responded on 04/10/2025 12:25 PM

Thanks a ton for the awesome review! So glad we could work around your schedule and keep things smooth and easy. Happy to hear the texts came in handy too. Swing by anytime—always here to help! 🚗👍

LH
Laura H.
2014 Nissan Rogue Select
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
5 stars
Great service !
NH
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Nick H.
2013 Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Great people
Great service, great people. Had my car done on time and felt brand new when I got in. Definitely would recommend to anyone in the area!
DL
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david L.
2001 Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Amazing service
Brought my vehicle in to get looked at, Matt and company found out the issue in no time. Unfortunately I will not be moving forward with the repairs but options were presented. Updates and photos of issue were uploaded to the app for clear communication! The rates were very fair! Will be returning in the future.
Verified Customer
2012 Lexus ES 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Great Service! Friendly People!
They really cared about making me a happy customer. Good work! I liked having an appointment for my oil change so I could get in and out quickly.
NK
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Nancy K.
2016 Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Excellent customer service
Needed many things done on my car. 3b worked with my warrany company and helped me tremendously
Car is now working great I would highly recommend
RW
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Randall W.
2003 Mazda MPV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Wilson
Entire staff was extremely pleasant and insightful. Look forward to getting your services again ?
Vinh L. from 3B Auto Inc responded on 01/23/2025 08:57 AM

Thank you, Randall! We're so glad to hear you had a great experience with our team. We look forward to serving you again soon!

PD
Peter D.
MA
2016 Acura TLX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2024
verified customerVerified Customer
9
Tires/Brakes
Great job all around
Vinh L. from 3B Auto Inc responded on 01/23/2025 08:57 AM

 
Thank you, Peter! We truly appreciate your support and are glad you’re happy with our work!

DW
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Donna W.
Hopkinton, MA
2023 GMC Savana Passenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2024
verified customerVerified Customer
10
Van
This shop is very fast at repairs and keeps you updated on the progress.
Vinh L. from 3B Auto Inc responded on 01/23/2025 08:56 AM

Hi Donna, Thank you so much for your kind words! We're thrilled to hear you appreciated our speedy service and updates. Your satisfaction is very important to us!

Displaying Review 1 - 15 of 56 in total
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