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5 Star Auto Repair & Exhaust Of Lexington

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(789 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
Original Review
Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5
7
Total ReScores
2.9
ReScore Average
100
Net Promoter Score ®

Business Details

About

You'll always receive professional service from the crew at Five Star Exhaust & Automotive Repair. Our technicians can perform preventive maintenance, as well as exhaust repair. We have ASE-certified mechanics with over 20 years of experience. Five Star Exhaust & Automotive Repair offers complete automotive care for your vehicle. Whether You'll always receive professional service from the crew at Five Star Exhaust & Automotive Repair. Our technicians can perform preventive maintenance, as well as exhaust repair. We have ASE-certified mechanics with over 20 years of experience. Five Star Exhaust & Automotive Repair offers complete automotive care for your vehicle. Whether it's time for your next factory recommended maintenance visit, a routine oil change, new tires, or repair services on your brakes, muffler and exhaust, suspension, air conditioner, or any other mechanical or electrical component of your car, Five Star Exhaust & Auto Repair is here to assist. ...more

Categories
Auto Repair, Oil Change, Tires
Contact
(859) 231-5750
Closing in 1 minute
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1498 Leestown Rd Lexington, KY 40511-2040
5 Star Auto Repair & Exhaust Of Lexington's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(789 Reviews)

AR
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Amy R.
Lancaster, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2022
10
Great customer service!!!
Our daughters car broke down driving back from our family vacation and was towed there today. The customer service was outstanding! They knew we were traveling and got us in as quickly as possible. They were able to diagnose the issue very quickly. We ended up having to take it to the car dealer as it was an issue they weren’t equipped to repair but wanted to write a review because they had outstanding customer service which is hard to find!

MB
Monte B.
Nicholasville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2020
verified customerVerified Customer
Category: Service
Monte said the staff are good people, they do quality work and they are knowledgeable.
Recommended

EF
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Ed F.
Lexington, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2020
First Visit For Service
I recently purchased a pre owned Mazda from a local Ford dealer who's name I will not mention in this review. Now, you just never can be sure how a used car has been serviced but with Carfax there is some benefit to see all repair history. Upon purchasing my Mazda, which is super dependable car, I noticed the previous owner had service work completed at 5 Star. So, I wanted to have a few things checked on the car so I called and made an appointment. My first contact via telephone to make an appointment was nothing but kind and courteous. I brought my Mazda in for the service inspection and the mechanic's completed an inspection in which I decided to have the coolant system flushed as recommended. Again, great one on one service, no rush to get me out the door (Valvoline). Bottom line, I have a to do list for other service items and guess where I'm going...5 Star! Thank you.
Recommended

JA
Jerry A.
Lexington, KY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/29/2020
verified customerVerified Customer
Category: Service
Jerry said he is usually pretty happy with this place.
Recommended

SM
Seth M.
Lexington, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/29/2020
verified customerVerified Customer
Category: Service
Seth said he has used this business in the past. The staff is friendly, honest, up-front, and do not try to oversell services. They do great work.
Recommended

GB
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GARRETT B.
Lexington, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2020
verified customerVerified Customer
Great service and great people!
Jonathan is the mechanic who worked on my truck. He is an outstanding person and even better mechanic. Talked me through every situation that was going on with my truck, and walked me through the steps needed to fix the problem. Grade A service.
Recommended

HB
Holly B.
Lexington, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2020
verified customerVerified Customer
Category: Service
Holly said the staff was honest and easy to work.
Recommended

LH
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LES H.
Lexington, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020
verified customerVerified Customer
Good reception clear information
I find I always understand needs and means to meet them.
Recommended

JM
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JOAN M.
Lexington, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2020
verified customerVerified Customer
Customer service
Excellent customer service. Always fast and friendly and honest people.
Recommended

TH
Terry H.
Lexington, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2020
verified customerVerified Customer
Category: Service
Terry said this business did work on his vehicle in a timely manner and the clerks explained everything they did and how they did it. They put his vehicle in and had it out in a real good time and they did an outstanding job.
Recommended

MB
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MEREDITH B.
Lexington, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020
verified customerVerified Customer
Great, fast service
I came to this shop because my exhaust pipe had broken. I called to ask when I could bring it in; they could get me in the same day. I had a ride to work planned for the next day, assuming that it would be a day, maybe more, to fix the car. Nope! They had my car finished in an hour and a half. The price was a fraction of what I had planned on, and they also have a 10% discount for UK employees. Fixed car, best prices, and quickly done. What more can you ask for?
Recommended

LN
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LESLIE N.
Lexington, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2020
verified customerVerified Customer
Great Service
The folks at 5 Star are always so helpful and do such a great job!
Recommended

DM
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DENISE M.
Lexington, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2020
verified customerVerified Customer
Very reliable and trustworthy
Genuine people offering a fast and efficient service. I highly recommend 5 star autos.
Recommended

DF
Darcy F.
Kentucky
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2020
verified customerVerified Customer
Category: Service
Darcy said the mechanic is great.
Recommended

DB
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DANNY B.
Lexington, KY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/06/2020
verified customerVerified Customer
Great service
Very well organized,reliable and knowledgeable,highly recommend for your auto needs
Recommended
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