Business Solutions
English Español
SureCritic / Auto Repair / Deans Auto Care Center
business image

Deans Auto Care Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(27 Reviews)
100
Write a Review
Schedule Appointment

Score Details

5 stars
96%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

At Dean's Auto Care Center in Lexington, we are your go-to destination for all your vehicle repair and maintenance needs. Specializing in both personal and fleet vehicles, we offer a wide range of services, including engine repairs, transmission work, brake services, and more. With over 50 years of combined experience, our certified At Dean's Auto Care Center in Lexington, we are your go-to destination for all your vehicle repair and maintenance needs. Specializing in both personal and fleet vehicles, we offer a wide range of services, including engine repairs, transmission work, brake services, and more. With over 50 years of combined experience, our certified technicians ensure every job is done with the utmost care and precision. From routine oil changes and tire rotations to complex engine diagnostics and cooling system repairs, we provide high-quality service at an affordable price. We stand out for our commitment to honesty and top-notch customer service, always striving to exceed your expectations. ...more

Categories
Auto Repair, Towing Service, Tire Sales and Repair
Contact
(859) 255-0892
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1051 Eastland Drive Lexington, KY 40505
Get Directions
Deans Auto Care Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(27 Reviews)
Write a Review
Recent Reviews
Verified Customer
Winchester, KY
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Great group of guys!
Such a great group of guys! Can’t say enough about my experience at Deans, Tyler was such a pleasure to work with and went out of his way to help take care of me! Plus they have the cutest little shop dog!! Will definitely be my go to shop from now on!!!
Verified Customer
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Customer service
Dean’s Auto Care was great to work with, they towed our daughter’s car to the shop, assessed the problem, made the necessary repairs and had the car done before close of business!
Thanks Tyler!
DC
DAVID C.
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Lexus engine issues
I had major sensors replaced for my lexus rx 350. They jot the job done in a timely manner. Car runs great! The total price was very reasonable for everything I had done. Deans is my go to place from now on.
Verified Customer
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Amazing and quick service
Was able to get me in and out quickly
TS
TIFFANY S.
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Honest!
I went in for a suggest tire alignment from another business that was going to overcharge me. These guys were honest and told me that I didn’t need an alignment but only a tire rotation. They could’ve easily been dishonest and charged me but they didn’t. They weave definitely earned future business from me!
TK
TIFFANY K.
Winchester, KY
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Great service
Great fast affordable service
SJ
STEVEN J.
Lexington, KY
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Good work
Staff was professional courteous and helpful... I would definitely go back to them
JW
JAMIE W.
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Glad I came to Dean’s
I was skeptical of trying a new Auto Care center, but it seems that I was recommended to come to the right place! I spoke with Tyler whom was friendly and helpful and straightforward about what my car needed to keep me and family safe! I will be back if I need anything else done for my car ☺️
AS
ASHLEY S.
Lexington, KY
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
A nail was in my tire
Quick service with a super friendly staff they were about to close and still got my tire fixed !!!
Verified Customer
Chevrolet Express Cargo Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Quality Service
Guys took care of me as always friendly service
Verified Customer
Chevrolet Express Cargo Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Excellent Service
These guys are great quality service with courtesy
Verified Customer
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Awesome service
Everyone who works here are all nice and knowledgeable and get me in quickly!!
GD
GREG D.
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Great first time experience
Great service and price limited wait time. Will use again for sure
Verified Customer
Lexington, KY
INFINITI J30
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/30/2025
verified customerVerified Customer
9
Explanation of Critic on Dean’s
Dean’s has a very courteous service desk and the auto technicians are certified. The work performed was completed within the estimated time and the price was great - I was fortunate my work was on Special pricing. They also gave me a detailed explanation and estimate of other work I was considering. A formal estimate was provided and I was told the work was not critical to have completed or necessary for the performance or safety to drive the car.
BB
BESSIE B.
Lexington, KY
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
9
Oil change
Treated as a person not a weak female
Displaying Review 1 - 15 of 27 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.