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541 Customs And Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(109 Reviews)
67
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
67
Net Promoter Score ®

Business Details

About

541 Customs & Automotive Repair is a new shop located in the Eugene area, serving the Lane County. We perform major and minor repairs, maintenance on all vehicles. We are a fully equipped auto repair service center that can provide precision service and repair for all your auto repair needs. Our technicians are certified with years of 541 Customs & Automotive Repair is a new shop located in the Eugene area, serving the Lane County. We perform major and minor repairs, maintenance on all vehicles. We are a fully equipped auto repair service center that can provide precision service and repair for all your auto repair needs. Our technicians are certified with years of experience in auto repair.
We warranty all our work for 3 months with 5,000. We have up to date factory information to repair/service your domestic & foreign cars. We have factory maintenance schedule information available to us to perform required maintenance at our repair shop.
We have the ability to keep and maintain impeccable computerized records of all services/repairs performed on your cars. When possible most repairs are completed same day.
We strive to provide competitive pricing, and are willing to price match/or beat local shops quotes. We offer military discount to all active and inactive military members. Feel free to call to schedule an appointment anytime, open 7 days a week, or stop by.
...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(541) 505-7403

Business Hours

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1795 W. 11th Avenue Eugene, OR 97402
541 Customs And Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(109 Reviews)

JF
gravatar
John F.
Eugene, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/02/2022
1
Auto repair
super bummed with my experience this past month. I’ve been a longtime B&G customer for repairs, oil changes and pre-purchase inspections. they were recently purchased by 541customs which I was NOT aware of until the difference in service was apparent. took my Toyota in there for a full tuneup the end of June ($800) a week later my vehicle broke down on the way to southern Oregon. $280 tow and $140 motel. took my car into the shop 7/11 after their staff stated it’s a great vehicle, don’t get rid of it. they stated the timing belt guide went bad and gave me a quote of $1800. Three weeks later 7/29 after being misdiagnosed they stated it’s actually the 3rd cylinder that shot and my car needs a new motor quoting me $4000+ . Mind you they left a tool hanging inside on my motor back during the tuneup and this is a well maintained Toyota. i said NO, came and picked up my car that still had the SAME knocking sound it did when it broke down. my car was louder and broke down twice as I drove it down the road. The timing was off (which they claimed to fix for $1800 dollars. $3000 later, I have a broke down Camry…. still… proceed with caution. this is NOT B&G auto anymore…

RW
Ron W.
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2021
verified customerVerified Customer
10
Sitting for 17 years. 1972 Chevy C-10 back on the road.
After sitting and not running for the last 17 years 501 Customs replaced or repaired everything from brakes to fuel system. New transmission, torque convertor, driveline, master cylinder, brake booster, calipers, rotors, ect.

MG
Melissa G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2021
verified customerVerified Customer
10
Amazing work and very friendly!
They guys there do an Amazing work and are very friendly. They don’t beat around the bush about anything and won’t screw up over

TD
Tiffany D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2021
verified customerVerified Customer
10
Great service!
These guys are friendly, knowledgeable, honest, and best of all they work with you and talk to you!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2021
verified customerVerified Customer
10
Excellent service
Both times I've gotten my oil change here they are quick and responsive. I never feel taken advantage of and as a young woman that means a lot to me at an autoshop!

RW
Regan W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2021
verified customerVerified Customer
9
Real honest mechanic
I love nick, not gonna lie. He's the realest mechanic I've been in contact with other than friends. People like him are a rare breed and he really cares about cars and the people who drive them.

KV
Kyle V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2021
verified customerVerified Customer
10
Extremely professional shop highly recommend!
I needed a repair on my every day work truck, they diagnosed the problem quickly , put me on their schedule, and had my truck fixed within the specified timeline. I found their prices were extremely reasonable and I’m very happy with their work. I highly recommend the shop!

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2021
verified customerVerified Customer
10
Quick fix
They diagnosed my car and had it ready to go home the same day. Wonderful staff!
I can not say enough good things about this garage. Please give them a try you won’t be sorry.

JM
gravatar
Jonathan M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2021
verified customerVerified Customer
10
Great service as always!!
Always awesome!!

OR
Oscar R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2021
verified customerVerified Customer
10
Fast and reliable service
Needed a last minute check on my truck before leaving town. Got me on the books and took care of me. Always going above and beyond. Great team! Thank you!

JM
Jarrod M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2021
verified customerVerified Customer
10
More of the same greatbess
These guys are awesome, I recommend them to everyone I know. Solid work at a fair price from friendly and helpful people.

LP
Liz P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2021
verified customerVerified Customer
0
Blessed we found this shop !
When it comes to trust , hands down. This is where my entire family takes their vehicles.
They are always honest, and because they are good. they are always busy! So you will have to schedule in with them. Be patient. It’s worth it ! Never a doubt it will be fixed right !

EM
Eric M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021
verified customerVerified Customer
Great service
I appreciate 541 customs timely response & their integrity. I highly recommend them & will use 541 customs for all my automotive needs in the future.
Recommended

Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/29/2021
verified customerVerified Customer
Grille installation
perfect installment with decent price!
Recommended

TM
Thomas M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2021
verified customerVerified Customer
Amazing staff
I love this place great staff and great pricing. They work tirelessly to fund out what the problem is and fix it.
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